Frequently Asked Questions
- When will my street be plowed?
- Where do I call to report my street has not been plowed or treated?
- My driveway is blocked with plowed snow, what do I do?
- I have a medical condition and need my street plowed right away.
- Where should I park my car?
- I live in a new development and I haven't seen a snow plow yet. Who do I call?
- The storm drain inlet in front of my house is clogged. Who do I contact to clean it out?
- The stormwater management facility (pond) behind my house is full of trash and debris. Who is responsible for maintenance of the facility?
- The stream behind my house is blocked with tree limbs and debris. Who is responsible for cleaning the stream?
- Sinkholes have formed in my yard. Who is responsible for filling them?
- The small drain near my basement door is blocked and causing my house to flood. What can be done?
- The opening to the storm drain in front of my house appears to be large enough for a child to go through. Who is responsible for fixing this?
- How do we get multi-way stop signs installed on our roadway?
- How can we have a "Children at Play" sign installed in our neighborhood to help protect our children?
- Why can't we get a striped crosswalk since some people cross the roadway at this point?
- How do I get a street light repaired or replaced?
- I live in a new development. When will the street lights be installed?
- How can I have new or improved lights installed on my street?
- Criminal activity is occurring at night on my street. Can you help me?
- People are running off the road and into my yard. Would a light help?
- There are trees blocking the light near my house. Can they be trimmed?
- How can I get one of those security lights like my neighbor has?
- The light in front of my house shines in my window. How can I have this corrected?
- I live in a townhouse development and the utility company tells me that they are not responsible for my street lights. How can I have a light fixed?
- What is Call-A-Bus?
- Who can use Call-A-Bus?
- How do I schedule a trip with Call-A-Bus?
- What is the fare for Call-A-Bus?
- How would I use Call-A-Bus?
- What is Senior Transportation Service?
- What transportation services are provided by Senior Transportation Services (STS)?
- What is Call-A-Cab?
- How does Call-A-Cab work?
- How many coupon books can I purchase?