It is our goal to provide you with optimal customer service. We hope that your telephone call or visit to one of our offices is pleasant. If not and/or you need further assistance, please contact the Director’s Customer Service line at 301-909-7025 or send an email to Customer Service.
Our goal is to promote communities where children grow up safe from abuse, neglect, and dependency, where adults are protected from violence, and where parents can receive strength in their capacity to keep their family safe.
The Quality Assurance and Compliance Division is responsible for ensuring the quality of service provision to the Department’s through managing appeals processes, quality control, investigations and administrative reviews.