311 in Action/Current Events


What is National Customer Service Week?​​
​Customer Service Week is an international celebration of the importance of customer service and of the people who serve and support customers on a daily basis. In 1992 the U.S. Congress proclaimed Customer Service Week a nationally recognized event, celebrated annually during the first full week in October. Customer Service Week has grown into an international event, which celebrated in all 50 states and over 40 counties

2017 Customer Service Week theme is Building Trust. The theme recognizes the importance of trust in forming strong, productive, and lasting relationships with customers and coworkers.

While the bold black, orange, and yellow logo animates the theme with references to construction and building.