Our Mission is to consistently deliver outstanding service, and to provide residents a better understanding of government while addressing their questions and concerns in a timely and efficient manner.
As part of our commitment to deliver outstanding customer service, we have implemented a case management/tracking system which will enable us to initiate, monitor, and follow-up on issues/concerns from our community members working in conjunction with other agencies.
Issues may be submitted online 24/7, by calling 3-1-1, or 301-883-4748 from 7:00 AM to 7:00 PM Monday through Friday or visiting during business hours Monday through Friday, 8:30 AM to 5:00 PM.
Please use this form to contact us online. Your request will be routed to staff in the appropriate agency to address your concern. A Case ID number will be assigned to allow you to track the progress of your request. Please ensure that all of the information entered is correct and concise.