County Click 311

Welcome to County Click 311


Our Mission is to consistently deliver outstanding service, and to provide residents a better understanding of government while addressing their questions and concerns in a timely and efficient manner.  
As part of our commitment to deliver outstanding customer service, we have implemented a case management/tracking system which will enable us to initiate, monitor, and follow-up on issues/concerns from our community members working in conjunction with other agencies. 

Issues may be submitted online 24/7, by calling 3-1-1, or 301-883-4748 from 7:00 AM to 7:00 PM Monday through Friday or visiting during business hours Monday through Friday, 8:30 AM to 5:00 PM. 

Please use this form to contact us online. Your request will be routed to staff in the appropriate agency to address your concern.  A Case ID number will be assigned to allow you to track the progress of your request. Please ensure that all of the information entered is correct and concise. 

Jennifer L. Hawkins
Call Center Senior Manager