We have an opportunity to create an environment where employees are inspired to be the best they can be. A cultivated spirit of collaboration and teamwork, which involves every mind, is necessary, as we seek to evolve into a "Best-in-Class" agency. A very critical component of our success will depend on how well we are able engage our internal and external customers.
OCS is able to use clear and concise, standard operating procedures to support compliance with policies and legislation. Our open feedback channels foster customer transparency, so we can listen and learn from our customers about their needs. I am committed to working collaboratively with all of our stakeholders to support the Baker Principles, and ultimately improve the lives of all businesses and residents in Prince George's County.
Roland L. Jones, Director
Office of Central Services