Public Safety Communications

About

9-1-1 Information Video

9-1-1 Information Video (Spanish)

Prince George's County Public Safety Communications Center (PSC) is the Public Safety Answering Point (PSAP) for Prince Georges County. This means that all 911 calls in Prince Georges County are routed to the center for dispatching of proper emergency personnel.

Dispatch Information Video

PSC consists of approximately 190 authorized personnel that are responsible for all aspects including call taking, dispatching, technical support, radio system, and personnel functions.

Prince George’s County processes over 1.5 million 9-1-1 calls per year. By utilizing a Computer Aided Dispatch System, we are able to coordinate dispatching for the Police Department, 47 Fire Stations, 9 Municipal Police Departments, and the Sheriff’s Department. Both our 9-1-1 Call-Takers and Dispatchers are trained to provide advanced emergency medical dispatch services.

Mission Statement

The mission of Prince George’s County Public Safety Communications is to serve as the critical and vital link between the citizens of Prince George’s County and the public safety first responders.

Audio Recording Requests

Only requests made using the audio recording request form submitted will be processed.  In person requests will not be processed. 

Recordings will be mailed to the address on the audio recording request form only.  Recordings may not be picked up at the facility.

Please mail request forms to:
Public Safety Communications Audio Section
17321 Melford Boulevard, Bowie, MD 20715
Phone: 301-352-1403
Fax: 301-352-1406
pscaudiosection@co.pg.md.us.

Contact Information

Should you have any questions or concerns, please e-mail PSC@: 911customerservice@co.pg.md.us

This Email link should be used for Feedback and Informational purposes ONLY. 
If this is an emergency request, please call 9-1-1

Recruitment

For recruitment information, please e-mail PSC @ pscrecruiting@co.pg.md.us

Recruiting Information Video