Open Enrollment for your 2021 benefits is October 13 through November 2, 2020. Open Enrollment is your annual opportunity to review your coverage and select the benefits that are best for you and your family.
New! iBenefit Concierge Services
The new iBenefit Concierge service will provide you with the opportunity to speak with Benefits Counselors via a virtual call center or through scheduled one-on-one appointments. Benefits counselors will educate employees on their benefits, answer questions, and assist employees in the enrollment process.
Schedule a one-on-one appointment!
Benefits Counselors will be available for appointments throughout Open Enrollment to help you understand your benefit offerings and make the best choice for your family. Review your 2020 benefit elections before scheduling your appointment. Each appointment will be 20-30 minutes and all calls are confidential.
Individuals can sign up for an appointment online or through our QR code.
Contact the iBenefit Call Center to get your questions answered!
Outside of scheduled appointments, Benefits Counselors will be available during Open Enrollment. The call center will be open Monday-Friday 8:00am - 6:00pm EST and Saturday 10:00am - 2:00pm EST. Each call will be approximately 20-30 minutes. Call 1-844-816-0224 to speak to a Benefits Counselor between October 13, 2020 - November 2, 2020.
New! Medical Opt-Out Credit Process
If you elected the Medical Opt-Out Credit last year and you want to continue it in 2021, you must enroll using Employee Self-Service (ESS) and provide proof of coverage in another medical plan. Complete the Medical Opt-Out Cover Form and submit a copy of your medical card to the Benefits Division by Friday, November 13, 2020.
- Email: OpenEnrollment@co.pg.md.us
- Fax: 301-883- 6192
New! Flexible Spending Account now with Benefit Strategies.
Benefit Strategies will be our new provider for Flexible Spending Accounts effective January 01, 2021. Employees currently enrolled with ConnectYourCare may continue to use their FSA debit card, through the March 15th grace period in order to use the funds from the 2020 plan year.
Great news! Employees who enroll in the Healthcare Flexible Spending Account for plan year 2021, will have the opportunity to rollover up to $550 in unused funds from the previous plan year. Remember, you must enroll in a Healthcare and Dependent Flexible Spending Accounts (FSAs) each year through Employee Self Service.
Voluntary Benefit Enrollment - To enroll or change your participation in a Voluntary Benefit plan, you must contact the provider directly:
- For Unum Whole Life Insurance, Unum Group Accident Insurance, Unum Critical Illness Insurance, Legal Resources, and LegalShield, contact iBenefit at 1-844-816-0224.
- For Aflac Supplemental Dental Insurance, you can schedule an one-on-one appointment with an Aflac counselor online, email email@example.com, or call 410-994-3091.
*Effective dates may vary.
Life and Disability Insurance Plans - Employees will not be able to add or make changes to their Life and Disability elections during Open Enrollment this year, but will have the opportunity to make changes in 2021.
Please note, you can change your beneficiaries at any time through Anytime Changes in the Employee Self Service.
Evaluate Your 2021 Options
Review the 2020 Open Enrollment Guide (Active | Retiree)—it highlights what is new for 2021 and provides information to help you make the best decision for you and your family.
Make your selections online through Employee Self-Service. All changes must be submitted by 11:59 p.m. on Monday, November 2, 2020. Remember, if you add a dependent, you must complete a Dependent Verification Form and submit the required documentation to verify their eligibility by Friday, November 13, 2020. Once Open Enrollment passes, you cannot make changes unless you experience a Qualifying Life Event.
If you want to opt out of medical coverage, you must re-elect this option each year through Employee Self-Service. To receive the Medical Opt-Out Credit in 2021, complete a Medical Opt-Out Cover Form and submit a copy of your medical card by Friday, November 15, 2020.
- Email: OpenEnrollment@co.pg.md.us
- Fax: 301-883-6192