COVID-19 Related County Closures
On March 10, 2020, County Executive Alsobrooks announced the first cases of the novel coronavirus, COVID-19, in Prince George’s County. The following is a synopsis of the County Government’s actions and responses, as well as changes to Government operations in each County agency:
Effective Friday, March 20, 2020, at 5 p.m., Prince George’s County Government operations have been reduced to essential functions only. To ensure that the Prince George’s County community remains safe and healthy, the following essential functions will continue to operate.
Check here regularly for the most up-to-date information regarding Prince George’s County Government closures for the many services and departments.
Over the past week, the Office of Central Services (OCS) has provided enhanced cleaning of our government facilities during full operations in response to COVID-19. Deep-cleaning services for buildings both used by the public and County employees has begun. Over the next week, we will disinfect nearly 2 million square feet of building space. Assigned facilities staff for each building will be on hand to open offices and allow cleaning crews to disinfect.
The Supplier Development & Diversity Division and the Contracts, Administration, and Procurement Division are not hosting meetings with vendors, training, outreach or certification of any kind until further notice.
Per guidance from the Health Department and the Centers for Disease Control and Prevention regarding social distancing to reduce further risks of exposure to the outbreak of the novel coronavirus (COVID-19), the Circuit Court for Prince George’s County has been ordered to close its operations to the public until April 6, 2020. Employees are to report to work as normal unless otherwise approved for telework by their supervisor. There will be a 24-hour drop box for pleadings at the Commissioner’s entrance of the Courthouse to accept and date stamp pleadings. Petit and Grand Jury Service in the Circuit Court for Prince George’s County is also suspended until April 6, 2020, unless further extended by the Chief and Administrative Judge of the Circuit Court, the Honorable Sheila R. Tillerson Adams. If you are summoned for jury duty and experiencing any acute respiratory illness symptoms or the caretaker of a family member with such symptoms (e.g. cough, shortness of breath, headaches, flu-like symptoms, fever, cough or sneezing), please do not report for jury service without contacting the Jury Office at (301) 952-4387 to reschedule your service to a later date. For more information, and before you report to the Circuit Courthouse, visit our Jury Duty webpage and our Alert Center webpage on our Judicial Branch website at for current updates regarding Circuit Court closures as circumstances may change daily.
The Commissioner’s office in both Upper Marlboro and Hyattsville are still open 24/7 and they are still accepting and issuing domestic violence petitions. In addition, although the doors of the Family Justice Center are closed to the public, the services are available, by phone, during normal business hours. Please call 301-780-8008 and an intake specialist will follow-up with you.
The Office of Community Relations (OCR) is taking the following precautions due to the current COVID-19 global pandemic:
- The 311 Call Center remains fully operational Monday through Friday from 7 am to 7 pm. Effective Friday, March 20, 2020, bulky trash pick-up has been suspended until further notice. Residential drop-off of bulky items at the Brown Station Road Sanitary Landfill (BSRSL) is also suspended. Residents are asked to store these materials at home until regular services resume and the BSRSL resumes full operations.
- OCR outreach and programs staff will not be attending any community, homeowner’s association, or civic association meetings and/or events until further notice.
- The Prince George’s County Commission on Common Ownership Communities (CCOC) has provided a temporary waiver allowing and recommending all associations to consider the use of telephone and/or video conferencing to conduct upcoming board meetings. If electronic meetings are not viable for the association, cancellation of the meeting is approved..
The Department of Corrections (DOC) has taken several precautious measures to ensure the safety of detainees, staff and the community in light of the community-transmission of COVID-19. The measures are as follows:
- Suspension of all visitation with the exception of attorney/legal visits.
- Suspension of volunteer services.
- Recession of all inmate programs within the jail.
- Closing of the Regional Processing Center in Hyattsville.
- Working with the courts to delay weekenders from serving their sentence.
Economic Development Corporation
Out of an abundance of caution, the Prince George’s County Economic Development Corporation (EDC) will be taking the following steps to secure staff and the general public during the COVID-19 pandemic. Effective Monday, March 16, 2020, the Economic Development Corporation will be closed to the general public until further notice. All face-to-face meetings, events, and workshops have been canceled, opting for conference calls as appropriate through March 30, 2020. The EDC will continue to work with partners and connect businesses with resources they need. In addition, the EDC is encouraging our Innovation Station Business Incubator clients and customers to also utilize conference calls to conduct business. Businesses contacting the EDC during normal business hours should leave a voicemail message which will be monitored and routed to the appropriate staff for prompt response. All staff have been assigned to telework during this period to ensure continuity of services.
The Emergency Operations Center (EOC) is currently operating at a partial activation. At this level, the EOC is serving as the centralized location where public safety, health, social services, and other County agencies along with our non-profits, volunteer organizations, educational and faith-based partners can work together to monitor and coordinate COVID-19 planning, support, response and recovery activities. The Joint Information Center (JIC), with our County Public Information Officers, is continuing to work in collaboration to keep employees, residents, businesses, and visitors informed with accurate, consistent, and timely messages regarding COVID-19. Additionally, the Office of Emergency Management (OEM) and the County agencies working within the EOC are providing guidance and assistance to our municipal partners, businesses, residents, and visitors including seniors and other vulnerable populations.
Employ Prince George’s
The Employ Prince George’s American Job Center in Largo and all Employ Prince George’s offices are closed to the public.
The Department of the Environment (DoE) will continue to provide trash, recycling and yard trim collection services on schedule.
The Prince George’s County Organics Composting Facility is closed to the public for all services and is open to Commercial/Business customers only. Residents who have County provided yard trim curbside collections should continue to place their yard trim at the curb by 6 a.m. on Mondays for regular collections. Residents who do not have curbside collection, may drop-off yard trim at the County’s Convenience Drop-off Centers during regular hours of operation.
The Brown Station Road Sanitary Landfill (BSRSL) is open to Commercial/Business customers only. The BSRSL is closed to residents.
The Hazardous Waste (HHW) Acceptance Site and Electronics Recycling Acceptance Site at the BSRSL is closed.
Residents are reminded to store HHW in original or labeled containers separately from other chemicals in a safe place at home away from children and pets.
Residential drop-off of bulky items at the BSRSL is closed. Bulky trash pick-up has been suspended and residents are asked to store these materials at home until regular service resumes and the BSRSL resumes full operations.
Residents who do not have County-contracted Residential Curbside Collection should use the Residential Convenience Drop-Off Centers for disposal of regular household bagged trash and recyclables.
NOTE: All trash must be tied and bagged securely.
The Animals Services Facility & Adoption Center is closed for all services, including adoptions and pet licensing. Animal Field Services will continue as well as the daily care of the animals. For emergency field, animal services (sick/injured), call (301) 780-7200. The Animal Services Facility and Adoption Center remains operational but closed to the public.
Our Department of Family Services, in conjunction with our Department of Public Works and Transportation, will continue to provide meal deliveries to seniors who are already part of existing delivery programs, including the Senior Nutrition Program, whose participants began receiving their meals by delivery last week.
Beginning, Thursday, March 26, 2020, the Office of Finance Treasurer’s Window (located on the first floor of the Wayne K. Curry Building) will be closed until further notice. Those looking to make Property Tax Payments should submit their payments via mail, online payment platform, or dropbox. The dropbox is located outside of the Wayne K. Curry Building. Visit the Tax Inquiry website to pay online. For more Property Tax and payment by mail information, visit the Property Tax website.
The Prince George’s County Fire/Emergency Medical Services (EMS) Department has been working to closely monitor and respond to the COVID-19 situation in our communities.
PGFD/EMS providers are responding to all 911 calls for service, ensuring the use of personal protective equipment (PPE) such as masks, gowns, and goggles. From the moment you call 911 to the moment our units arrive on scene, you will likely be asked more questions than usual. Please help us provide the best and safest service possible by answering those questions to the best of your ability. All of these steps are critical to ensure the safety of our providers, the continual operation of our services, and the health and well-being of our residents.
Our Department is taking every precaution to take care of you and to take care of our members so we can best mitigate the spread of COVID-19. Out of an abundance of caution, eleven of our members are currently being self-quarantined and are self-monitoring. That number continues to fluctuate daily. As a result, we are cleaning and disinfecting our stations, our equipment, and our vehicles in accordance with current federal, state, and local recommendations and routinely checking all of our first responders’ temperatures as an additional layer of protection and safety.
As a reminder, if you have questions about COVID-19, please do not call 911. The Prince George’s County Health Department has set up a hotline, which you can call with any questions you may have. The number is 301-883-6627.
Until further notice, all contact with FSC First can be made through phone calls and/or emails. Voicemail will be checked frequently throughout the workday and responded to accordingly.
During this modified work schedule, FSC First remains committed to servicing the financing needs of our small business borrowers and prospective loan applicants. All loan documents will be shared electronically through secured emails and online payments will be accepted.
The Health Department will continue to operate, providing essential health and wellness services as well as continuing to work on containing this pandemic.
Due to COVID-19 precautions, Prince George’s County Vital Records services are suspended through March 31, 2020. Effective April 1, 2020, the Vital Records office will be on a modified schedule and will open Tuesdays and Fridays from 8 a.m. to 3 p.m. to process death requests.
Housing and Community Development
Due to the Coronavirus outbreak, the main office of the Prince George’s County Department of Housing and Community Development, the Housing Authority of Prince George’s County and the Redevelopment Authority of Prince George’s County, located at 9200 Basil Court, Largo, MD, is closed to the public but open for business via telephone, internet, and e-mail. A staff directory, with telephone numbers and e-mail addresses, is located on each agency’s home webpage under the word Directory.
Please note: The Housing Authority’s Rental Assistance Division is continuing to process certification and recertification applications. In addition, the Chief Judge of the MD Special Court of Appeals suspended all residential and commercial evictions and foreclosures until Friday, May 1, 2020.
In response to concerns related to the novel coronavirus, COVID-19, the Rental Assistance
Human Relations Commission
In an effort to minimize community-spread of COVID 19, the Prince George’s County Human Relations Commission has halted in-person appointments. Our efforts to fight discrimination and ensure Prince George’s County is a welcoming place for all who live, work, and play here continue. If you have a complaint of discrimination and would like to schedule an intake appointment to discuss your complaint, please call 240-695-7220. All intake appointments will be conducted via telephone or video conference until further notice.
Human Resources Management
Our Office of Human Resources Management (OHRM) will be encouraging telework when appropriate, to reduce the number of staff in the workplace. Business travel for government employees is suspended through March 31, 2020. The decision will be reevaluated at that time.
Prince George’s County Memorial Library System
Library programs, outreach events, meeting room activities, and passport services will be suspended indefinitely, effective Friday, March 13, 2020. Beginning on Monday, March 16, 2020, the Library will be closed until further notice. Fines incurred during the closure will be waived. Book drops will be closed. All online resources will be available throughout the closure (visit pgcmls.info).
The Office of Information (OIT) continues to operate under normal operations. OIT has reconfigured our VPN servers to allow more County employees to work remotely. All OIT staff have been outfitted with appropriate protective gear. OIT continues to monitor and send Phishing Email Security Alerts.
Parks and Recreation
The Maryland-National Capital Park and Planning Commission, Department of Parks and Recreation is closing all facilities with limited park maintenance operations and is canceling all programs and events effective Monday, March 16, 2020. All parks, trails, and playgrounds will remain open. All cancellation fees are being waived and suspending existing programs and memberships.
Permitting, Inspections, and Enforcement
The Department of Permitting, Inspections, and Enforcement will continue providing essential review of licenses and permits as well as essential inspection functions.
In light of the Coronavirus (COVID-19) pandemic, and in an effort to allow for increased social distancing between officers and civilians, the Prince George’s County Police Department will soon begin taking specific reports over the phone rather than in person, effective Monday, March 23, 2020. This new effort will only impact calls for non-violent crimes.
When we move into this new phase on Monday, those wishing to report a crime should still call 911 as usual. The call taker will ask for information, to include the caller’s phone number. In those cases where a report needs to be written, a member of the Prince George’s County Police Department will call back and take the report over the phone. This applies primarily to property crimes where a suspect is no longer on the scene. Again, this does not apply to violent crimes. The telephone reporting initiative will run 24 hours a day, 7 days a week until further notice. Detectives will still investigate reported crimes as usual.
Prince George’s County Public Schools
Prince George’s County Public Schools (PGCPS) will be CLOSED until Friday, April 24, 2020. During that closure, PGCPS will provide grab-and-go meals for students that include breakfast, lunch and a snack. A list of meal sites can be found online at pgcps.org.
Public Works & Transportation
The Department of Public Works and Transportation (DPW&T) continues to operate essential para-transit services, including medical appointments, trips for dialysis patients, and senior trips for grocery shopping. They will also maintain critical repairs of County roads, bridges and traffic signals.
Prince George’s County will modify service on 4 bus lines (13, 26, 28, and 37) under TheBus Phase 2 of service reduction plan, effective Tuesday, March 31, 2020.
TheBus will operate the “Loop B” schedule on the Routes 13 (West Hyattsville) and 28 (Largo/Woodmore) and suspend the “Loop A” schedule. The Route 26 will operate every 90 minutes. On the Route 37, one morning trip at 7:02 am from Camp Springs and two afternoon trips (4:30 pm/5:45 pm) from the Southern Avenue Metro Station will be suspended.
TheBus will continue to operate Routes 16, 17, 18, 20, 21, 24, 30, 32, 33, 35 and 36 and will continue to suspend service on the Routes 11, 12, 14, 15x, 21x, 22, 23, 25, 27, 34, 35s, 51 and 53. There will be no fare charged on TheBus routes in service until further notice. Also, to promote social distancing, TheBus will allow riders to enter and exit using the rear doors only, to limit close contact between passengers and the driver. Exceptions will be made for individuals with disabilities and mothers with strollers.
**If YOU ARE NOT FEELING WELL, DO NOT TAKE PUBLIC TRANSPORTATION. This is for your personal safety and the safety of our public transportation drivers. Call your healthcare provider immediately and ask for guidance and assistance.
For the latest updates on TheBus service modifications, visit: Map Schedules
The Revenue Authority (RA) is closed to all in-person visits until further notice. All programs are operational and agency personnel can be reached by email and/or telephone. Residential parking public hearings will continue as scheduled, though public hearings will now be conducted by teleconference, effective March 19, 2020.
Due to the COVID-19 public health emergency, the Department of Social Services (DSS) buildings are closed to the public. For access to services, please contact the following:
- Get help with medical assistance and health insurance matters online or by phone at 1-855-642-8572
- Apply for services/receive customer service online or by phone: 1-800-332-6347 (or 301-909-7025)
- Submit documents for verification online or by email: firstname.lastname@example.org, email@example.com, firstname.lastname@example.org, or by mail: 805 Brightseat Road, Landover, MD 20785
- Report child abuse & neglect, or the abuse of a vulnerable adult by phone: 301-909-2450
- Get help for shelter services/homelessness by phone: 1-888-731-0999