DPIE offers homeowners in-person, walk-through service in our Permit Center. This process allows homeowners the ability to meet with plan reviewers and, when necessary, have interactive conversations through video and audio services at the Permit Center or remotely. At the end of the process, in most cases, homeowners are issued their permits on the same day.
Beginning July 1, 2022, homeowners will no longer be required to make an appointment for walk-through permits. Customers will be assisted at the Virtual Permit Café (VPC) on a first-come, first-served basis Mondays–Fridays, from 8:30 a.m.–2:30 p.m. Check in for your virtual walk-through review by clicking the Virtual Permit Café link.
Click to view a list of eligible permit types. Please Note: Properties serviced by a private well and/or septic system cannot use the virtual permit process.
What to Expect
If you come in person, you will need to check-in with the customer service representative. For your convenience, you may complete this process remotely.