Effective October 4, 2021, all inquiries related to employee records must be directed to the People Operations HR Service Management Unit, Records Management Team. An overview of these services is included below.
HR Compliance guidance and support in alignment with OHRM’s Administrative Procedures.
Review, verification, and onboarding of new hires submitted by Agencies.
Email separation documentation to Core HR for review, verification, and processing.
Past Performance Appraisals
Submission of completed employee performance appraisals for inclusion in the employee personnel file.
Personnel File Review
Review and processing of requests for employee personnel file review.
Personnel Record Maintenance
File updates (any documentation that should be added to an employee’s file, address updates, disciplinary action reports, etc.).
Public Service Student Loan Forgiveness
Review and processing of requests for employee public service student loan forgiveness program.
Employee record expungement request submission and processing.
Review and processing of SAP Reports and Information Requests.
SAP guidance, support, and system maintenance requests related to employee information.
Unemployment Verification Requests and Reporting
Review, processing, and reporting of employee unemployment insurance claims, including claim submission record requests
Verification of Employment
Guidance on completion of employment verification using TheWorkNumber.