How do I file a complaint?
Please include the address of the property in question and a brief description of the complaint. To file a complaint, please call PGC311 at 3-1-1 if you are inside the County. Dial 301-883-4748 if you are outside of the County. Monday through Friday 7:00 a.m. to 7:00 p.m. except Federal and County holidays.
Related questions
Property Maintenance & Code Enforcement (Permitting, Inspections and Enforcement)
Please report the property by calling PGC311 at 3-1-1 if you are inside the County. Dial 301-883-4748 if you are outside of the County.
No. It is a violation of the County's Zoning Ordinance. Any such repair activity must cease immediately if this is being done on your property. If you notice this illegal activity on a property, please report it by calling PGC311 at 3-1-1 if you are inside the County. Dial 301-883-4748 if you are outside of the County.
Only one vehicle, whether wrecked, dismantled or unlicensed, may be kept on private property; and, it must be in an enclosed garage, not on exterior property.
No. It is a violation of the County Code to store rubbish and debris on the external premises. Please contact Bulky Trash at 301-952-7600 to schedule a pick up. If you notice debris stored on a property, please report it by calling PGC311 at 3-1-1 if you are inside the County. Dial 301-883-4748 if you are outside of the County.
A rental license is required. Visit DPIE's Enforcement Division page for Rental License information. All rental license applications are submitted through Momentum. Email dpierentallicenses@co.pg.md.us for questions.
If you have reported the problems to the management office and the problems have not
been repaired or resolved in a reasonable length of time, an investigation will be conducted and appropriate follow up taken, if applicable. Report the problems by calling PGC311 at 3-1-1 if you are inside the County. Dial 301-883-4748 if you are outside of the County.
Once an approved application is submitted, a temporary license is issued for 30-90 days so the area inspector can perform an inspection. The inspector will visit the property, either in person and/or virtually, to conduct an exterior inspection and place a hang tag on the front door. If there are no violations and the tenant does not have any concerns within their rental unit, then a license will be issued after 48 hours of the visit.
(Please note: If there are concerns from the tenant, an inspection will be scheduled to view any violations. The owner will be notified of the violations and given (10) days to come into compliance. If he/she does not, then this will start a process of denying the license application and possibly issuing a citation.) Email dpierentallicenses@co.pg.md.us for questions.
Yes. Pools containing stagnant water or pools in disrepair are in violation of the Housing Code. Please report the problem by calling PGC311 at 3-1-1 if you are inside the County. Dial 301-883-4748 if you are outside of the County.
Grass in excess of 12 inches tall is a violation of the County Code. Complaints about tall grass may be reported by calling PGC311 at 3-1-1 if you are inside the County. Dial 301-883-4748 if you are outside of the County.
A vacant, unimproved lot (no house/structure) would be investigated by the Enforcement Division. When reporting, please be sure to advise that there is no structure on the lot. Please report the property by calling PGC311 at 3-1-1 if you are inside the County. Dial 301-883-4748 if you are outside of the County.