Service Description Please use this service request to report residences, apartment complexes and/or businesses who have not cleared the sidewalks abutting their properties, within 48 hours after snow stopped falling as well as request snow removal from a County-maintained roadway. Please note that these requests should not be submitted until 24 hours after it has stopped snowing. Routes are prioritized for service by the following categories: primary, secondary, and residential. Primary and secondary roads are serviced first to ensure that public safety and other emergency vehicles can travel. After completion of these roads, residential roads receive service. Crews work as long as necessary to clear roadways, which consists of salting, sanding, and/or plowing, as warranted by weather conditions.