Frequent Errors That Cause Chargeable Alarm Activation
Incorrect keypad codes
Failure to train other authorized users:
Sitters
Relatives
Children
Visitors
Employees
Janitors
Delivery personnel
Failure to secure doors and windows before turning on the alarm
Failure to notify monitoring facility of unscheduled openings or closings
Failure to update authorized personnel list with monitoring facility
Frequent Equipment Problems
Improper application or installation of interior motion detectors (sensors are set too sensitive)
Improper application or installation of outdoor beams
Improper charging or checking of batteries
Faulty equipment (panels, detectors, keypads)
Tips for Reducing Alarms
Make sure everyone is familiar with the alarm system operations.
Secure doors and windows before turning on the system.
Beware of changes in the environment (new animals, design changes, seasonal decorations, and plants).
Notify monitoring facility of any and all changes (houseguests, name changes, new employees, and termination of employees).
Equipment should be routinely inspected and maintained by both the alarm user and qualified personnel (check all contracts and routinely dust motion detectors where spiders like to live)
For more information call the Prince George's County False Alarm Unit at 855-809-2056