Please use this service request type to request litter (paper, bottles, cans, etc.) cleanup along County-maintained roadways.

Use this request to submit issues related to Illegal Construction.

Use this request to submit issues related to parking. For a parking enforcement issue in progress, please call 703.746.4444.

Please use this service request if you are a new Residents who would like to receive one (1) County issued Trash/Recycling Cart, residents can request repairs or return containers using this service request as well.

Use this request type for snow and ice removal. The City plows City maintained roads according to a list of priorities. City crews treat and plow primary roads (which include snow emergency routes) followed by secondary and intermediate routes (including hills). After these priorities are addressed, crews will begin plowing residential streets. Snow updates can be found on the City's website, social media accounts and snow tracker. Note: Before submission please check the City's snow tracker to see if your residential zone has been cleared. Requests submitted prior to your zone being cleared will be automatically closed.

Please use this service request type to report major changes to a property without a permit. For example, building additions, fences (above 4' tall), decks, etc.

Please use this service request type to schedule or cancel a bulky trash pick-up.

Use to report and request the removal of graffiti. Upon assessment of the complaint, the City will determine the optimal removal method (e.g., painting, sandblasting, etc.) and dispatch the appropriate resources. Graffiti removal from private property requires the owner's written consent.

Please use this service request type to report problems with food facilities such as restaurants, food trucks, grocery stores, convenience stores, carry-out, cafeteria, etc. The types of issues include unsanitary conditions, improper refrigeration, illegal operations, no running water, no power, rodent/insect infestations, etc.

This request type is to be used to report any suspected cases of animal neglect, cruelty, or abuse.