AUTOTESTSCHEDULESLA
Automation Schedule SLA
Use this service request to Test Schedule SR but with set expected date as false.
AUTO-DEFANSWERS
Automation Default Answers
Use this service to validate default answers in service request.
AUTOTESTDUPTH
Automation-Duplicate-threshold
Use this service request to Test Duplicate
AUTO-MULTIRECOMM
Automation Multiple Recommendations
Use this service to validate 3 layers of recommendation on 3 inter dependent questions.
Automation-TESTACTOUT
Automation-Activity Outcome
Use this service request to Test Activity Outcome
AUTOUNCHECKSR
AutomationUncheckSR