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Departments & Offices
Fire/Emergency Medical Services
Administrative Services Command
Technology & Information Services
Maintains and administers the Fire/EMS Incident database (Zoll Data Systems Fire Records Management System)
Maintains and administers Kronos Telestaff application
Maintains and assists with the administration of ArcBridge FireSolv Fire Planning Tools
Ensures that adequate training programs are in place so that personnel are properly trained on all computer hardware and software systems installed.
Designated “Help Desk” for the Fire/EMS Department, troubleshooting computer problems/issues.
Responsible for the issuance and maintenance, of the Department’s cell phones and associated calling plan.
Maintains, analyzes, troubleshoots and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems as applicable.
Supports and maintains user network and email account information including access rights, security levels and appropriate workgroups.
Custodian of Records
Report Request Portal
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