Technology & Information Services Office

The Technology & Information Services Office administers all Information Management programs in the Fire/EMS Department and serves as a liaison between the Fire/EMS Department and the Office of Information Technology (OIT) as it relates to the development, enhancement, and maintenance of the Department’s software applications and servers.

This office also has the responsibility of developing, implementing, and administering policies to ensure the integrity, confidentiality, and availability of the Department’s data resources and automated system components. The functional area also serves as the Department’s Custodian of Records.

Most of the activities in Information Management are performed based on the following governances:

• Prince George's County Code, Subtitle 11, Section 11-156
• The Code of Maryland Regulations (COMAR) 30:03:04:04
• The Annotated Code of Maryland Article 38A § 45C(b)(2)
• 45 The Code of Federal Regulations (CFR) 164.502 (d)

Citizen Resources:

• Report Request Portal
• Subpoena & MPIA
• Custodian of Records
• Ambulance Billing

Departmental Resources:

• Vector/Target Solutions Approval Request Form
• Cable Service Account Request
• Software Approval Request Form
• Hardware Approval Request Form
• Cellular Approval Request Form
• FSB Multipurpose Room AV Manual
• Personal Printer Justification Form