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911 Emergency Communications (Homeland Security)

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1. What is the starting salary?

The employment opportunity announcement indicates the starting salary for the position applied. The starting salary of an entry level position within the 9-1-1 Center is competitive with other 9-1-1 and dispatch personnel throughout the region.

2. What is the shift work schedule?

Personnel are assigned a ten or twelve hour rotating shift schedule based upon operational necessity.

3. Will I need to go through a background investigation?

Yes, all public safety employees must successfully complete a background investigation. The civilian background investigation process can take approximately 4 to 6 months to be completed.

4. Would I be part of a retirement program?

Yes, PSC employees are part of the Maryland State Retirement System Plan under the "The Rule of 90 ".

5. Are the employees represented by a Union or Bargaining Unit?

Yes, 9-1-1 and dispatcher personnel are represented by the Police Civilian Employee Association.

6. How can I get more information?

Call us at 301-324-4327.

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Adopt-A-Road (Public Works & Transportation)

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1. What is the Adopt-A-Road Program?

It's a collaboration between the Department of Public Works and Transportation and civic or business organizations to help keep County roadways clean and free of trash.

2. How often do we clean our adopted roadway?

Four clean-up activities are required each year.

3. How much does it cost to join?

No fees involved, just your time.

4. How do I join?

Call the Adopt-A-Road Coordinator at 301-499-8502 to receive an informational packet and application.

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Animal Management (Environment)

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1. How can I adopt a pet?

Anyone may apply to adopt an animal from our shelter. Identification reflecting your current address must be presented when filling out the application form. If you lease a house or apartment, permission to keep a pet must be verified from the landlord. The adoption staff may perform a house check before approving the application to ensure that the pet being adopted will be in a safe and caring environment. Upon approval, you are required to pay an adoption fee prior to taking ownership of your pet. For more information, please call the Animal Services Division at 301-780-7200 and select option "2."

Learn More

2. I am a county teacher and I would like to plan an animal care instruction lesson. Where do I call for information?

To schedule a presentation, please call the Volunteer Coordinator at 301-780-7200 and select option "6."

3. Where do I call to report a missing, vicious, or injured animal?

To report a missing, vicious or injured animal, please call the Animal Services Division at 301-780-7200 and select option "1" for customer service. Be prepared to provide additional information as appropriate, such as type of animal, last known location, and condition of the animal.

4. How do I obtain a pet license?

You can obtain a pet license from:

• Prince George’s County Animal Services Facility and Adoption Center (3750 Brown Station Road, Upper Marlboro)
• College Park Animal Control Facility (4500 Knox Road, College Park)
• Bowie Animal Control Facility (15901 Excalibur Road, Bowie)
• Laurel City Hall (8103 Sandy Spring Road)

When submitting an application For Prince George's County, a copy of the current rabies vaccination certificate, a copy of the spay/neuter certificate (if applicable), and a check or money order payable to Prince George’s County in the amount of $10 for altered animals or $25 for unaltered animals must be included. Print a copy of the County license application here. For additional licensing information contact 301-780-7200 and select option "3."

Purchase Animal License Online

5. Where can I have my pet spayed or neutered?

For information on low-cost spay/neuter services, please contact the Spay Spot Spay/Neuter Clinic located within the Animal Services Facility & Adoption Center at 301-254-8151. 

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Automated Speed Enforcement Program (Police)

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1. What happens if I do not pay this citation?

If you fail to pay the citation and any late fees in full by the due date, your vehicle registration may be flagged and subject to refusal or suspension. If your registration is flagged, you may owe additional flagging fees to Prince George's County and/or to the Maryland Department of Motor Vehicles. (The MVA will assess a MVA flag fee for each flag imposed. This fee must be paid to the MVA and is in addition to the fine and fees due to Prince George’s County).

2. What if I lost my citation?

You may call Prince George's County at 866-979-4824.

3. Why did I get this citation?

A vehicle registered or leased to you, was photographed by an automatic camera connected to a speed monitoring system. Vehicles exceeding the posted maximum speed limit are detected automatically and two photographs are taken. On each photograph are the date, time, location, and speed of the vehicle when the violation occurred.

4. Is this citation a "moving violation"?

No. This citation is not considered a "moving violation". It is a civil citation holding the registered owner or lessee responsible for the violation (similar to a parking ticket). NO points cab be assessed for this violation and it will not raise your insurance rates!

5. Can I contest this violation?

Yes. You may request to appear in District Court by returning the completed form at the bottom of your violation at least five days prior to the DUE DATE shown on your violation. If you appear in Court, the maximum amount you can be charged is a $40 fine and court costs. You will be notified by mail of the court date. If you do not receive a notice within 30 days, call Prince George's County at 866-979-4824.

6. How do I arrange for accommodations for persons with disabilities?

The District Court will make any reasonable accommodation for persons with disabilities. Requests should be directed to the appropriate agency prior to visiting the facility. Prince George's County 866-979-4824. District Court 301-699-2766

7. What is an ombudsman?

An ombudsman is a government official who hears and investigates complaints by private citizens.

8. What types of concerns or questions can be addressed by the ombudsman?

The ombudsman can review concerns or questions regarding the County's speed camera program, a speed camera citation, picture quality of the citation, stolen tags/vehicles, transfer of liability, and any other possible concerns on the speed camera citation.

9. How will the ombudsman respond to my questions or concern?

On receipt of a written question or concern from a person, the ombudsman shall provide a written answer or response within a reasonable time.

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Benefits (Human Resources Management)

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1. What health benefit plans does the County have to offer?

The County offers two Health Maintenance Organizations and one Preferred Provider Organization Plan. Currently, the HMO providers are Kaiser Permanente and CIGNA Healthcare. The PPO Plan is administered by CIGNA Healthcare. Other health benefit plans offered include Vision, Prescription, Dental, Flexible Spending Accounts, Extra Life insurance, Long-Term Disability, and voluntary benefits to include Short-Term Disability, Critical Illness, Accident Insurance, Permanent Whole life insurance, and Group Legal insurance plan. Learn more on our Benefits Page

2. What is the employee’s cost for these health benefits?

The cost varies depending upon the level of coverage the employee elects. For more information concerning the health benefit costs, refer to the current year Open Enrollment Guide or contact the Benefits Administration Division on 301-883-6380.

3. Is there a waiting period before coverage begins? What happens when I leave?

You must enroll in coverage during the first 30 calendar days of your employment. Coverage begins on the first day of month following a 30-day waiting period from your hire date. Coverage will terminate the last day of the month of your separation from the County Government. The Long-Term Disability plan and Flexible Spending Accounts terminate the date your employment ends.

4. Is it mandatory to participate in the health plans? Can I be enrolled in more than one medical plan?

No, enrollment is optional; however, you may choose only one of the medical plans (i.e. HMO or PPO) in addition to the vision, prescription, dental and group legal insurance plans. You can only enroll in the Short-term disability critical illness, accident insurance and permanent whole life insurance plans during open enrollment.

5. How are health benefit premiums paid?

The County provides a specified percentage subsidy towards the medical, prescription and vision health benefit plans. The remaining amount is deducted biweekly on a pre-tax basis from the employees’ paycheck. The County has 26 pay periods over a calendar year. The employee pays the total premium for the extra life insurance, long-term disability and voluntary benefit plans, if they elect to enroll. The County deducts the premiums for the extra life insurance and long-term disability plans from the first payroll of each month on an after-tax basis and the voluntary benefits also are after-tax deductions each payroll.

6. Who can be covered under my health plan?

Read about Dependent Eligibility on our

Benefits page

7. Can I make changes to my health plans at any time?

You may only change your health plan during the annual open enrollment period or if you experience a family status change (i.e., marriage, birth/adoption, divorce/legal separation, change in residence/work site). Please note that changes to your health benefit plans as a result of a family status change must occur within 30 days of the event and you must complete an Enrollment/Change form and provide supporting documentation within the 30-day time frame.

8. Can I continue my health benefits coverage after I terminate (not including retirement) from the County?

Under Federal law, the County is required to extend to you continuation of benefits under the Consolidated Omnibus Budget Reconciliation Act (COBRA) for up to 18 months for employees who terminate employment from the County. Employees that become disabled while on COBRA may continue the coverage for an additional 11 months. This will provide an employee with a total of 29 months of COBRA coverage. Employees who are separated from the County due to gross misconduct are not eligible for COBRA.

9. What is the cost for continuing medical coverage under COBRA?

You will be responsible for 100% of the monthly premium plus 2% for administrative fees.

10. How do I initiate COBRA?

Employees separating from employment with the County will receive written notification regarding their COBRA benefits. You must sign and return your election form within 60 days of your termination of benefits or the date of the letter, whichever is later. You have 45-days from the date you elect COBRA coverage to send in the payment for your benefits. Once the above information is received, your coverage will be the first of the month following termination of benefits. You may send payments for your benefits to:
Benefits Administration Division
1400 McCormick Drive
Suite 245
Largo, Maryland 20774

Please contact the Division for acceptable payment methods.

11. Does the County offer life insurance?

Yes, the County offers basic life insurance, at no cost to the employees, equal to two times your base pay. Life insurance maximums are set by the employee’s salary schedule or collective bargaining agreement. As an example, if your base pay is $36,427, your life insurance payable amount is $73,000. Employees also have the option to buy additional life insurance of up to 4 times their annual salary.

12. What are accidental death benefits?

The County offers, at no cost to the employee, an accidental death benefit of $10,000 ($50,000 for police officers, fire fighters, paramedics, emergency response technicians, deputy sheriffs, and correctional officers; $15,000 for deputy sheriff civilians) which is payable upon the death or personal loss of an employee caused by an accident on or off the job.

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Breastfeeding Peer Counselor Program (Health)

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1. Who are Breastfeeding Peer Counselors?

Peer counselors are mothers who have personal experience with breastfeeding and are trained to provide basic breastfeeding information and support to other mothers with whom they share similar characteristics, such as language, race/ethnicity, and socioeconomic status. Peer counselors reinforce, promote and support breastfeeding recommendations in a socially and culturally acceptable manner.

2. What is a Breastfeeding Peer Counselor (PC)?

A Breastfeeding Peer Counselor is a mother who has exclusively breastfed her child or children and has a passion in helping other mothers to reach their breastfeeding goal. Peer Counselors nurture and support mothers who want to breastfeeding and those with breastfeeding difficulties. They listen to the mother’s concerns and offer evidence based solutions. Counselors also refer mothers who need more help to the Lactation Consultant, and other health, nutrition and social programs.

3. What does a Breastfeeding Peer Counselor do?

Breastfeeding Peer Counselors help pregnant women and breastfeeding mothers on the WIC program. They are trained in answering common breastfeeding questions and often share their own personal breastfeeding experience expecting and new mothers.

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Building Plan Review (Permitting, Inspections and Enforcement)

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1. Who can I contact to get building code related questions answered?

Please email dpiebprd@co.pg.md.us or call 301-636-2070.

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Business Development Section (Permitting, Inspections and Enforcement)

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1. How do I check on the status of my permit?

Once your plans have been screened and accepted, you will get an invitation to upload your documents. Your plans are then distributed for review to different disciplines depending on your case type. During the review period, the applicant may log into ePlan to review the status of the permit. This ePlan training video explains the most helpful tools in the ePlan application system.

2. What is the Third-Party Plan Review Program?

Prince George’s County mandates a Third-Party Plan Review Program for the review and approval of building plans and documents through DPIE. The program requires owners and applicants to select a DPIE authorized Third-Party Plan Review Agency (TPPRA) at their own expense to review and approve drawings of building projects in lieu of County staff. Third-party inspection may expedite your plan review and approval by up to 75 percent.

3. What is the Peer Review Program?

DPIE’s Peer Review Program, a third-party plan review program, allows owners and applicants to select DPIE certified peer reviewers at their own cost to expedite the plan review process, instead of County staff. Using peer reviewers can reduce the plan review and approval time by up to 50 percent. Peer reviewers may be retained for various types of building and site development projects. See the Third-Party Plan Review Program Manual for Buildings for additional information.

4. What is the typical time frame for review of an application for a commercial permit?

The typical review time is 4-6 weeks. Any subsequent reviews will take 2-3 weeks.

5. What is the difference between a Use and Occupancy Permit (U&O) and a building permit?

A U&O indicates the business identified meets local zoning and safety requirements and may legally operate at that location. A building permit is the authorization that allows construction to occur.

6. Do I need a building permit or a U&O or both?

You will need a permit if you plan to make any structural changes to the building or intend to change the use of the building. In order to occupy the business location, you will need to file for a U&O.

7. How do you determine the permit fees for projects?

The permit fee schedule is listed on the DPIE website at the following link. It includes information regarding exempt fees and fees by building type, project and trade.

8. What is zoning and how does it relate to permitting?

Zoning is the municipal/local laws or regulations that dictate how property can and cannot be used. Zoning is reviewed as part of the permitting process to ensure the applicant may use the property as intended.

9. How do you schedule an inspection?

There are two ways to schedule an inspection: online at the following link or by calling the County’s Interactive Voice Response system (IVR) at 301-755-9000.

10. What is the difference between a job card and a permit?

A job card is a document that is a part of the U&O application process. It allows you to call for an inspection. A permit is the actual document that states the work you are performing is allowed per the regulatory requirements. You should not start work until an actual permit is issued.

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Business Recycling Plan and Report (Environment)

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1. I currently don’t have a Recycling Program, how do I set one up?

You may contact the Resource Recovery Division, Recycling Section at recyclingplan@co.pg.md.us to request an appointment to assist you in setting up your program if necessary. 

Alternatively, you can click here to see “10 Tips to Setting up a Successful Recycling Program.”

2. Are all Businesses required to have interior recycling?

No.  If your business does not provide trash containers for customer use, you are not required to provide recycling containers.

3. The law states that the Property Owner is responsible for providing exterior Recycling containers for the tenants; what if I have a contract with tenants for them to provide their own containers?

Exterior Recycling Containers, for designated recyclable materials, are the responsibility of the Property Owner.  Any enforcement issues concerning the exterior would be addressed to the Property Owner.

4. What are the designated recyclable materials?

See Section 21-143.(a)(11) of the Municipal Code for Prince George’s County at https://library.municode.com/md/prince_george’s_county/codes/code_of_ordinances?nodeId=PTIITI17PULOLAPRGECOMA_SUBTITLE_21RE_DIV4SOWARE_SD1COPR_S21-143DE

5. How much is all of this going to cost me?

The cost for recycling collection is contingent upon the volume of recycled materials, frequency of pickup, # of containers, location and other factors.  Contact your current Trash Hauler to speak with them regarding establishing a recycling collection program at your location.

6. Does the County provide containers and collection services?

No.  Containers and collection services are only provided to residents within the County’s Solid Waste Program.

7. Does the County provide posters or educational material?

No.  The County offers a number of suggestions and models available electronically on our website. Visit our waste and recycling toolkit here. 

8. Why aren’t Businesses that don’t own their land required to complete an Annual Report?

Business entities dispose of the designated Recyclable Materials into the containers provided by the Property Owner.  It would be duplicative to have them submit an Annual Report since the Property Owner provides that information.

9. I’m a Condominium Owner Association and our Condominium Community does not have recycling. How do we set that up?

You may contact the Resource Recovery Division, Recycling Section, recyclingplan@co.pg.md.us to request an appointment to assist you in setting up your program if necessary. 

10. How is the law enforced?

An Inspector from Prince George’s County Resource Recovery Division may visit your facility to conduct a compliance investigation.  A lack of signage or lack of any required recycling containers, failure to submit the required recycling plan or annual report, or other violations may result in a non-compliance citation.  Local municipal enforcement officials may also visit businesses or properties within their jurisdiction to ensure compliance.

11. What are the penalties?

Under Section 21-152 – Penalties:  Any person or entity who violates Section 21-149 or Section 21-149.01 of this Code is deemed to have committed a civil violation and shall pay to the County a civil monetary fine…  Each separate day of violation that remains uncorrected is a distinct civil violation subject to an additional citation and fine.  Fines can range from $100.00 up to $1000.00 daily.

12. Do I have to separate all my recyclables?

No.  Commingled or Single Stream Recycling is allowed if it’s not contaminated with non-recyclable waste.  You may want to designate a staff person as Recycling Coordinator for your office, business or complex, to monitor collection sites and ensure compliance.

13. I still have no idea what any of this means for me. Please Help!

If you need further assistance figuring out your requirements or setting up a recycling program, email recyclingplan@co.pg.md.us  to send a request for assistance to our office.

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Check Wait List Status (Housing Authority)

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1. How do I report changes in contact information for the Waiting List?

Families must immediately report changes in:

•Contact Information
•Mailing Address
•Telephone Number

These changes must be submitted in writing; mail your changes to:

Housing Authority of Prince George's County
9200 Basil Court
Intake Unit
Largo MD, 20774

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Child, Adult, and Family Services Division (Social Services)

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1. How can I become a Foster Parent?

More information is available on the Foster Care and Adoption program page.

2. When can I leave my child home alone?

More information is available on the Child, Adult and Family Services page.

3. How do I make a Child Protective Service or Adult Protective Service report?

Child Protective Service reports, please call 301-909-2450 during normal business hours. Call 301-699-8605 to make a report after hours.

Adult Protective Service reports can be made at 301-909-2228 during normal business hours.

4. I made a Child Protective Service or Adult Protective Service report, why haven’t I heard anything?

State of Maryland law prohibits the Department of Social Services from discussing an active case. To maintain not only the integrity of the case, but the confidentiality of our client, once we receive your report our offices will follow-up and address the concern.

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Citizen Complaint Process (County Executive)

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1. Who may file a complaint?

If you believe that any member of the Prince George's County Police Department has engaged in the mistreatment of any citizen, including yourself, you may file a report.

2. How do I file a complaint?

You can complete an official Complaint Against Police Practices Form #1072 or prepare a written account of your complaint and submit it to the Citizen Complaint Oversight Panel or any County Police Station by mail, in person, or via email. For more information, visit the Citizen Complaint Oversight Panel page.

3. When can I file a complaint?

All reports should be filed as soon as possible. However, complaints for excessive force can only be accepted for investigation within 90 days after the incident.

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Clear the Curb (Environment)

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1. What services are included in Clear the Curb Waste Collections?

Clear the Curb Waste Collections includes all services offered to residents receiving County-contracted collection services or who pay a fee for bulky trash removal. These services include regular trash, recycling, organics, yard trim, and the new, improved bulky trash collection program. Residents who only pay for bulky trash removal will still need to schedule collections through PGC311: online at mypgc.us/pgc311 or by dialing 3-1-1 (if in the County) or 301-883-4748 (if out of the County). 

PGC311

2. Why is the County offering curbside bulky collections alongside weekly scheduled trash?

Allowing residents to set out two items per week with their regular trash will allow residents to dispose of unwanted items in a timelier manner, which cuts down on wait time, the temptation to illegally dump, and the backlog in a critical service.

3. What items are accepted in the curbside bulky trash collection program?

The list of acceptable materials includes:

• Carpet and padding (Limit of carpet and padding is 324 sq. ft. - rolled and tied on ends)
• Doors and cabinets
• Furniture: such as sofas, coffee tables, bed head/footboards, dressers, tables, chairs, etc.
• Mattresses and box springs (must be covered in protective plastic encasement)
• Hot water heaters and push lawn mowers (Remove the gas tank and drain the oil from lawnmowers)
• No more than two (2) large bags of smaller household items such as knick-knacks, home décor, small kitchen appliances (i.e., toaster ovens, toasters, blenders, air fryers, crock pots) can be set out instead of two regular bulky items. The two (2) large bags count as the two (2) maximum bulky items that can be set out on trash collection day

4. What if I have four (4) standard bulky items that need disposal?

You can only set out two (2) standard bulky items NEXT to the trash cart each week on your regularly scheduled collection day until all items are serviced. All bulky items MUST BE NEXT TO THE TRASH CART for collection.

5. What will happen if I set out more than two (2) standard bulky items on my trash collection day?

Your trash hauler will only remove/collect two (2) standard bulky items from the curb per your weekly trash collection. Any additional items placed curbside will not be collected. If other items placed at the curb are not collected, you will be expected to bring the items back into your home until the following week’s trash collection day.

6. What happens if my bulky items are missed?

To report a missed bulky collection, please contact PGC311: online at mypgc.us/pgc311 or by dialing 3-1-1 (if in the County) or 301-883-4748 (if out of the County). 

PGC311

7. I live in a townhome community that has a common area where residents place their trash cans to be collected. Where should I put my bulky items for collection?

Residents residing in a townhome community must place their one (1) or two (2) standard bulky items or bags at the curb in front of their townhome (or their assigned parking space) for pickup. The hauler will not collect items in a common area or grounds.

8. What other options do I have to get rid of large bulky items that do not fit into my trash cart or trash bag?

Residents may still bring any large bulky items directly to the Brown Station Road Sanitary Landfill for proper disposal. Residents driving a passenger vehicle or SUV will not be charged. Residents driving a pickup truck will incur a nominal fee of $10. Small bulky items that fit in a trash bag may be disposed of at the Convenience Drop-off Centers located on Missouri Avenue and Brown Station Road. Please consider donating your usable items in good condition to a charitable organization before placing them at the curb. To view a list of organizations that accept large bulky items and other reuse alternatives, view our Reuse/Recycling Alternatives.  

Reuse/Recycling Alternatives

9. Can I set out appliances and scrap tires without making an appointment?

NO, white goods/large appliances or scrap tires will still need to be scheduled for curbside bulky trash collection by contacting PGC311 or through the online site.  A list of white goods/large appliances items and acceptable vs. non-acceptable bulky trash items can be found at bit.ly/PGCbulkyacceptable.

10. Does the County offer any other new Clear the Curb Waste Collection Services?

Yes, the County provides a Curbside Organics Composting Program that will expand countywide starting in April 2022.  The Curbside Organics Composting Program allows residents to mix their food scraps with yard trim for the weekly Monday yard trim curbside collection. Food scraps must be placed inside the Organics cart. Only residents who opted in and received the appropriate program materials may put food scraps curbside for collection. Plastic bags are not accepted. For additional information about food scraps composting, visit mypgc.us/compost.

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Commercial Building Permit (Permitting, Inspections and Enforcement)

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1. Is the online submission of a Building Permit with Use & Occupancy (U&O) the correct process for the Tenant Fit-Out?

Yes. The application will be categorized as a Commercial with Use (CU) Tenant Fit-Out Application. Once the building permit is issued and Inspections finalizes and approves, the Certificate of Occupancy will be issued. Click to start your Permit Application.

2. Can the Building Permit with Use & Occupancy (U&O) application be submitted separately from the Planning submission for the building shell and related site improvements?

Yes, but the building permit for the building shell must be issued first.

3. Can the Building Permit with Use & Occupancy (U&O) application be submitted in parallel with the Planning submission, or does it need to be submitted after Planning approvals are received?

Yes, they may be submitted in parallel. The construction and zoning plans will be reviewed through ePlan simultaneously.

4. What is the estimated timeframe for processing and issuing a Building Permit with Use & Occupancy (U&O) application?

The 1st cycle review is approximately 4-6 weeks, or you may use Third Party Plan Review if you want an expedited process. To learn more, visit the Third-Party Plan Review Program (TPPRP) page.

5. Is there any other pertinent information regarding Tenant Fit-Out Permits that we should be aware of?

Additional requirements may be requested once the plans are submitted and reviewed. If there is any plumbing work, contact WSSC by email at Plumbingplansreview@wsscwater.com or by phone at 301-206-8886. Contact Planning for zoning questions online at Zoning Verification and Uses to submit an Online Request Form by email to PPD-InfoCounter@ppd.mncppc.org.

DPIE Site/Road Review may be applicable. You are required to have Third Party Inspections. More information may be found in the TPIP Manual.

6. For the Building Permit with Use & Occupancy (U&O) (CU Commercial with Use) Tenant Fit-Out Application, is a separate submittal to the Fire Department required or is it part of the Building Permit?

No, a separate submittal is not required. It is part of the building permit review; however, separate building permits will be issued for sprinklers/alarms.

7. Are sprinkler/fire alarm drawings to be submitted with the Building Permit with Use & Occupancy (U&O) application, or are they submitted separately by the vendor contractor?

The sprinkler/fire alarm drawings are submitted in a separate building permit application for approval of sprinklers/alarms.

8. If the sprinkler/fire alarm drawings are submitted separately by the vendor contractor, does any of the information need to be shown on the Tenant Fit-Out drawings?

Just information regarding existing/proposed fire protection systems should be included on the building permit drawing. A separate building permit needs to be obtained as per question #2.

9. For the Building Permit with Use & Occupancy (U&O) application, is a separate submittal to the Health Department required, or is it part of the Building Permit with U&O application?

No, it is part of the Tenant Fit-Out application review by Health.

10. Will the Building Permit with Use & Occupancy (U&O) application process route to any other departments?

If so, which departments? Yes, the application process with route the application to Maryland-National Capital Park and Planning Commission (M-NCPPC), Site/Road Plan Review, and Health.

11. For the Building Permit with Use & Occupancy (U&O) (type CU Commercial with Use) Tenant Fit-Out Application, are there any other permits/approvals required?

Once the application has DPIE / Maryland-National Capital Park and Planning Commission (M-NCPPC) review approvals, the permit can be issued; then trade permits (electrical/mechanical) can be obtained online by the licensed trade contractors. Any plumbing / gas plans review / permits must be obtained from WSSC. Contact WSSC by email at Plumbingplansreview@wsscwater.com or by phone at 301-206-8886.

12. Are there any approvals required prior to submitting the Building Permit with Use & Occupancy (U&O) application?

WSSC approval is required before issuance of the permit. Contact WSSC by email at Plumbingplansreview@wsscwater.com or by phone at 301-206-8886.

13. Is Landlord authorization/signature required as part of the permit application submittal?

A copy of the signed lease agreement between tenant/owner or letter of authorization from owner is required. View DPIE’s Use & Occupancy Requirements website page for more information.

14. Must a contractor be selected before we submit a permit application?

No; however, a permit cannot be issued until a contractor is identified.

15. What permit application and plan review fees are required?

Please see the DPIE Fee Schedule.

16. Are plan review fees submitted with permit application/plans or when the permit is issued?

There are plans filing fees and final permit fees required.

17. Can fees be paid online with a credit card, or do they need to be paid by check?

Fees may be paid on the ePayments online link.
For alternate forms of payment, visit DPIE’s “Payments” page for more information. https://www.princegeorgescountymd.gov/4181/Payments

18. Is a separate submittal required for racking/shelving that is under 5 feet?

No; unless it is 12 feet or more, then yes.

19. Is a separate permit required for Material Handling Equipment (MHE) such as conveyance systems?

No, include information on the Building Permit with Use & Occupancy (U&O) (CU) submission.

20. Are energy calculations forms required?

Yes.

21. Are structural calculations required? When are they required?

Yes. Structural calculations are part of the application submittal package if any structural work is involved.

22. Is a site plan required for a Tenant Fit-Out?

Yes. Visit the Maryland-National Capital Park and Planning Commission (M-NCPPC) website to fill out an Online Information Request Form and email it to PPD-InfoCounter@ppd.mncppc.org.

23. Is an asbestos survey required?

If this is a new building, then an asbestos survey may not be applicable.

24. Is an authorized agent form required?

The applicant or owner can be the authorized agent.

25. How long is the Building Permit with U&O approval valid? If an extension is needed, what is the process?

The Building Permit with U&O is valid for 6 months. If an extension is needed, submit a permit renewal request to Clarence Moseley, Permit Center Manager, at cemoseley@co.pg.md.us.
Use the Permit Renewal Request Form.

26. Are plan reviews completed in-house or by a Third Party reviewer?

Plans are reviewed in-house unless you select a Third Party Plan Reviewer. Visit DPIE’s website for information on the Third Party Plan Review Program.

27. Is the Sprinkler/Fire Alarm Building Permit application submitted to DPIE, the Fire Department, or another department?

The Sprinkler/Fire Alarm Building Permit application should be submitted to DPIE.

28. Can the Sprinkler/Fire Alarm Building Permit application be submitted at the same time as the Building Permit with U&O application and reviewed in parallel?

No, the building permit has to be issued first. For more information and requirements, visit DPIE’s website page on Third Party Review Program for Fire & Life Safety. 

29. What is the estimated timeframe for processing and issuing the sprinkler/fire alarm building permit?

The estimated time-frame for processing and issuing sprinkler/fire alarm building permits is approximately 5 business days.

30. Can the WSSC Plumbing/Gas Permit application be submitted at the same time as the Building Permit with Use & Occupancy (U&O) permit application and reviewed in parallel?

Please contact WSSC by email at Plumbingplansreview@wsscwater.com or by phone at 301-206-8886 regarding their process.

31. What is the estimated timeframe for WSSC review and issuance of the Plumbing/Gas Permit?

Please contact WSSC by email at Plumbingplansreview@wsscwater.com or by phone at 301-206-8886 regarding their review and issuance time-frames.

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Community Development Block Grant (Housing & Community Development)

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1. Must the applicant organization be a 501(c)(3) nonprofit?

Most applicants are government agencies and public entities, like municipalities. The nonprofit applicant must have 501(c)(3) status confirmed by the time funding decisions are made.

2. Must the applicant agency be located in Prince George's County?

Yes, although there have been a few exceptions in the past. In all cases, the agency must provide service to low and moderate-income Prince George's County residents.

3. Does the designation of specific revitalization focus areas exclude applications from other areas in the County?

No. Eligibility depends on the income of people who reside in the area. No eligible area is excluded from consideration. Eligibility determinations are based on 2000 census data provided by the U.S. Department of Housing and Urban Development (HUD).

4. The Consolidated Plan for Housing and Community Development covers the years 2000 through 2005. Does this mean that proposals should be for that five-year period?

No. The Consolidated Plan presents a five-year strategy and a one-year Action Plan. Proposals are for one-year periods beginning July 1st.

5. If a CDBG-funded Operating Agency has not spent its existing grant, can it still apply for new funds for next year?

Yes. Agencies are asked to plan the project so that the grant will be spent during the one-year period.

6. Can CDBG funding be used to provide group homes (or assisted living facilities/congregate housing) for senior citizens?

The County funds housing development activities through the Home Investment Partnership Program (HOME) administered by this Department's Housing Development division. A HOME proposal package can be obtained by calling 301-883-5570.

7. Are start-up funds available through CDBG?

Start-up operating funds for a new public service project are almost never approved. A short, start-up period for a proposed one-year "brick and mortar” project can be included.

8. What are the steps of the proposal application approval process?

Proposals are compiled and summarized by the Department of Housing and Community Development (DHCD), Community Planning and Development division. The summarized information is submitted to the County Executive who recommends funding approvals to the County Council for review. Proposals selected for funding are written into the Annual Action Plan for the coming year.

9. The proposal form refers to but does not provide the State's definition of "slums or blight." Could you give us that?

There are two kinds of slums or blight: (1) spot, and (2) area wide. The slums/blight determination must be based on any of the conditions described in State/County regulation. One basis used in the County is that the condition causing the area wide deterioration results from a defect in the design of the community. In these cases, the defect was the failure to provide adequate storm water management systems.

10. If your project has two components, should you use two application forms?

Yes.

11. Can you explain the reimbursement process?

An agency uses its own resources to pay project expenses, submits its request to Department Housing and Community Development for reimbursement along with proof of the expenses paid. The County processes the request and then mails a check to the agency.

12. Are grant awards all or nothing? Is there any negotiation?

An agency might be awarded a portion of the amount requested. The grant amount depends on the reasonableness of the request and the track record of the requesting agency and the amount of funds the County has available. The amount of work to be accomplished must be renegotiated if the agency is awarded less than the total requested.

13. Will proposals for large projects, say $750,000, be considered?

Large projects should be broken down into year-by-year phases. Community Development Block Grant funds are limited, and there are many needs throughout the County that must be addressed.

14. What is my agency's chance of being funded?

Projects involving rehabilitation and improvement of public facilities and infrastructure have a good chance of being funded because more money is available for them. Of course, the proposal has to describe a project with a high likelihood of success, well thought through, realistic, achievable, etc.

A new public service has a poor chance of being funded. Only 15% of the County's CDBG funds can go to public services. For a new project to be funded, an existing project has to give up funding. This is not likely to happen.

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Community Partnership Grants (County Executive)

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1. Are there any changes to the Community Partnership Grant Program (CPG) this year?

No

2. Who is eligible to apply?

Any organization, institution or association that is incorporated as a private, non-profit organization designated under 501(c)(3) of the Internal Revenue Code and has been operating for at least 2 years as of the application deadline, that provides services or activities in Prince George’s County and that can supply sufficient documentation that their organization is currently in “good standing” from the State where the organization was incorporated (i.e., the State of Maryland, District of Columbia or the Commonwealth of Virginia), is eligible to apply.

3. How do I apply?

Non-profit organizations interested in applying for a Community Partnership Grant should review the program guidelines and must complete an online application.

4. Can I use a prior year or last year’s application to apply for funding this year?

No. Changes have been made to the overall grant application from previous years. Additionally, incorrect applications are determined to be non-responsive and will not be reviewed. You can access this year application by visiting Community Partnership Grants.

County Executive’s page.

5. Is there an application deadline?

Yes. The deadline is 5:00 p.m. Friday, November 4, 2022. No applications or supporting documentation will be accepted after the deadline.

6. Is there a limit on the number of years an organization can receive a Community Partnership Grant?

No, there is no limit. However, grant awards are for one-year only. An organization may reapply each year with the understanding that funding is not guaranteed.

7. My organization has multiple program initiatives. Is there a limit on the number of grant applications we can submit for consideration?

Yes, there is a limit. We will accept one proposal per organization per fiscal year. An organization with multiple programs may only submit a grant application for one of their programs. In the event an organization submits more than one proposal, we reserve the right to select the application with the earliest date and time stamp.

8. Can I submit multiple grant requests in one application for consideration under the County Executive’s Community Partnership Grants?

No. Only one request per proposal and only one proposal per organization should be submitted.

9. Who do I contact if I have application or documentation questions?

General questions concerning the grant application and required submission documents should be sent in writing to PGCNonprofits@co.pg.md.us

NOTE: We are committed to maintaining the integrity of a fair, open and transparent process. Please do not contact any county employee to discuss (or influence) your application. All questions must be sent in writing to PGCNonprofits@co.pg.md.us and we will respond in writing as well as post the responses to our website.

10. Can a non-profit submit a letter instead of an application?

No. Only completed applications will be accepted.

11. Can I use this same application to apply for grants offered by the Prince George’s County Council (Legislative Branch)?

No. The Executive Branch’s discretionary grant process (CPG) differs from the Legislative Branch application process with each branch of government having its own application and documentation requirements. Applicants seeking funding from the County Council (Legislative Branch) in the form of a Special Appropriation Grant (SAG) or a Non-Departmental Designated grant, should refer to the Prince George’s County Council website https://pgccouncil.us/320/Grants or email the Prince George’s County Council Grant Team at PGCcouncilgrants@co.pg.md.us.

12. Do you accept proposals from organizations using a fiscal agent/fiscal sponsor?

Yes. Organizations that have this arrangement will have to submit the following items at the time of application for full consideration:

• The Memorandum of Understanding or the contract between the organization and the fiscal agent/sponsor.
• Page one of the Community Partnership Grant Application should be completed by the fiscal agent/sponsor.
• Organizational budget and audited financial statement from the fiscal agent/fiscal sponsor.
• Proof of IRS Federal tax-exempt status for the fiscal agent/fiscal sponsor.
• Board of Directors list for the fiscal agent/fiscal sponsor.

13. Do I need to complete the organizational budget and the program/project budget if I am requesting general support?

Yes. The organizational budget should include all revenues and expenses for your organization. The program/project budget should include only the Annual Budget (Expense) column.

14. What is the maximum amount of funding available for grants?

The Office of the County Executive has made approximately $1.6 million in funding available to eligible non-profits through the FY 2023 CPG Program. Maximum award amounts will not exceed $100,000.

15. My organization will be partnering with and/or operating in a Prince George’s County Public School. Is a letter from the school’s principal sufficient evidence of this partnership?

No. Organizations that currently or seek to provide programming in or collaborate with Prince George’s County Public Schools (PGCPS), must provide a copy of a currently executed Memorandum of Understanding at the time of application. This will serve as acceptable documentation that the program has been reviewed and approved by the Chief Executive Officer of PGCPS. For more information, please contact the PGCPS Office of Business and Community Partnerships, or you may call 301-952-6095 for more information.

16. How do I apply for the various grant programs the County Executive offers?

The Community Partnership Grant (CPG) program is the main discretionary grant initiative offered by the Office of the County Executive. However, the Office of the County Executive may partner with the Greater Washington Community Foundation (formerly known as the Community Foundation for the National Capital Region) to provide additional grant funding opportunities. Additionally, County Health and Human Service agencies may offer limited grant opportunities from time to time.

17. Is the Community Partnership Grant Program application released at the same time each year?

No. The application release may vary each year, however, the application is generally released within the second quarter of the County’s fiscal year, which begins July 1st.

18. How do I know if I am a registered Prince George’s County vendor? Where/How can I verify this information?

If your organization received a grant or contract from the County in the last four years, you should already have an SAP vendor number. It is a ten-digit number that begins with a “1xxxxxxxxx” or “3xxxxxxxxx”.

You must provide proof you have a SAP vendor number in the submitted application package. If you need to confirm your vendor number, send an email to PGCNonprofits@co.pg.md.us with the subject line: Verification of Vendor Number – Name of your Organization.

If you do not have a SAP vendor number, please complete and submit the Vendor Set-Up Request Form. This form is required for organizations who have never received a grant or contract from Prince George’s County.  

19. Do I have to provide an address for where services are provided within Prince George’s County?

Yes, please include an address even if your main offices are located outside of Prince George’s County. Please detail if your services are in several locations around Prince George’s County, if students come to you, if you travel, or if your services are virtual, etc.

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Community Partnership Grants: Award (County Executive)

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1. How will I be notified if I receive an award?

All applicants selected to receive grant funding will be notified via email once we have received final award decisions from the Office of the County Executive. .

2. What is the award range for the Community Partnership Grant?

Previous CPG awards have ranged from $1,000 to $125,000, however, anticipated awards issued in this funding cycle will not exceed $100,000.

3. Will my nonprofit receive the amount of funding requested in our proposal?

Funding will depend on several factors. Many aspects of your proposal are taken into consideration, including your organization's mission and goals, statement of need/problem, project description and sustainability relative to the amount requested, evidence of partnerships and collaboration and how your dollars are invested within the communities you serve.

4. I received an award letter. When I can I expect my award distribution?

The County strongly encourages the use of electronic deposits via the Automated Clearing House (ACH) system. Instructions and an authorization form for Electronic Funds Transfer are provided on the County’s website. Please allow at minimum, 30 days from the time of award notification.

5. Will award funds be disbursed at once or in increments throughout the year?

The total amount of your award will be disbursed in one payment.

6. We received an award however, it is not sufficient to implement our requested project. What should we do?

This is a decision your organization will have to make. We recognize that this poses a challenge for the impacted organization and will do our best to refrain from this practice, however, the decision to make full or partial awards is at the discretion of the Executive Review Panel.

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Community Partnership Grants: Process (County Executive)

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1. How will I know the status of my application once I have submitted it?

Once the Office of Management and Budget receives your application and required supporting documentation, an eligibility verification review is completed. There are two statuses: complete or incomplete. Only “complete” proposals will be forwarded to the Executive Review Panel for review and funding consideration. The Office of Management and Budget will send notification via email to all applications that are deemed incomplete.

2. I received a letter indicating my application was “complete.” Does that mean my proposal is being reviewed?

Yes. Only organizations determined to have provided appropriate and accurate proof of eligibility documentation receive this notification. Your proposal will be forwarded to the Office of the County Executive and the members of the Executive Review Panel for full consideration.

The Executive Review Panel will convene to review and evaluate proposal submissions. Consideration for award recommendations and final decisions may include, but are not limited to, support of underserved populations, geographic diversity, the Administration’s strategic priorities and past performance. Awards are subject to funding availability.

3. If my request for funding is denied, is there an appeal process?

Due to the large volume of requests we receive and limited financial resources, we do not offer an appeal process. We encourage all applicants to thoroughly review our application, eligibility guidelines and related funding priorities.

4. I received notification that my proposal was not funded. How can I obtain feedback on my overall proposal submission?

Organizations that wish to receive feedback on their proposal may email the Grants Manager at PGNonprofits@co.pg.md.us

NOTE: We are committed to maintaining the integrity of a fair, open and transparent process. Please do not contact any county employee to discuss (or influence) your application. All questions must be sent in writing to PGNonprofits@co.pg.md.usand we will respond in writing as well as post the responses to our website.

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Community Partnership Grants: Proof of Eligibility / Documentation (County Executive)

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1. Can my organization apply if we've submitted IRS Form 1023 under Section 501(c)(3) of the Internal Revenue Code for consideration, and have not received our IRS Tax Determination Letter?

No. Our application criteria indicate that you must provide a copy of your IRS Tax Determination Letter at the time of application. Please apply during next year’s application period.

2. What does it mean to be in “Good Standing?”

To be in “Good Standing” with your State means that all documents and fees required by law to be submitted to the appropriate State department have been received, and that no other government agency has notified the department/office that your entity is delinquent in tax payments. Each state issues its own version of a “Certificate of Status” or “Good Standing”.

3. Where can I obtain proof of my “Good Standing” documentation for my jurisdiction?

The Maryland State Department of Assessments and Taxation issues a certificate verifying that a business entity is in “good standing”. For more information, please see Certificate of Status on the Maryland State Department of Assessments and Taxation (SDAT) website. Similarly, the District of Columbia, Office of Tax and Revenue also issues a Certificate of Clean Hands formerly known as a Certificate of Good Standing. In the Commonwealth of Virginia, the State Corporation Commission (SSC) Office of the Clerk issues a Certificate of Good Standing.

• State of Maryland: Select “Online Services,” then select “Certificate of Status”
• District of Columbia: Select “Business Tax,” then select “Certificate of Clean Hands”
• Commonwealth of Virginia: Select: SCC eFile

4. My non-profit is based in the District of Columbia. However, we also provide services in Prince George’s County. Which entity should I contact to obtain proof of my “Good Standing?”

Your Certificate of Status, also known as your “Certificate of Good Standing”, should be obtained from the jurisdiction where your organization was incorporated. If your organization was formed in the District of Columbia, you should provide a “Certificate of Clean Hands” from the District of Columbia’s Office of Tax and Revenue, not the State of Maryland.

5. I have a copy of a Certificate of Status; however, it is from a year ago. Is this acceptable?

No. We require current year documentation. The date on the certificate must be within six months of the application deadline and visible on the document

6. Is my proof of Charitable Registration indicating that my organization is in good standing with the Office of the Secretary of State the same as "Good Standing?"

No, it is not. Under the Maryland Solicitations Act, a charitable organization soliciting in Maryland generally must file documents with the Office of the Secretary of State. Registration is required prior to the commencement of solicitations. The type of registration required depends upon the level of charitable contributions received by a charitable organization. For more information regarding “Registering a Charity”, please visit the website below.

Maryland Secretary of State Website.

7. What does the State of Maryland Certificate of Status document look like?

Most of our non-profit applicants are based in Maryland. The Internet Certificate document looks like the image below and can be printed from your computer. This is acceptable proof of your organization’s “Good Standing” with the State of Maryland. For this application, please submit the document as illustrated below

• MD Example #1  
• MD Example #2
• MD Example NOT accepted
• DC Example
• VA Example

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Community Partnership Grants: Reporting (County Executive)

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1. Are there any reporting requirements?

Yes. All current and past grant recipients are required to submit a final financial expenditure report, as well as a final programmatic summary report detailing the outcomes achieved as a result of receiving grant funds. For more information regarding the County’s preferred report format and required attachments, please visit the Washington Regional Association of Grantmakers website at:

www.washingtongrantmakers.com and visit the “Resources” webpage.

A link to the Common Grant Report is provided below:

https://www.washingtongrantmakers.org/sites/default/files/resources/Common%20Grant%20Report.PDF

This report is due 30 days after the end of your project. You must email a PDF copy to PGCNonprofits@co.pg.md.us.

Washington Regional Association of Grantmakers

2. Are there any site visits and/or audit requirements?

Yes.  As a condition of application and award, grant recipients may be required to submit to periodic site visits and audit reviews by County staff as requested. However, advance notice will be provided.

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Community Services Division (Social Services)

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1. How do I apply for help paying my energy bills?

When you contact the agencies or organizations who administer the program, an application will be sent to you. If you prefer, you may pick up an application at any Department of Social Services branch office or apply on-line via SAIL. Learn more on the Energy Assistance page.

2. What happens after I submit my application?

Energy Assistance Staff will process your application and make sure all required information has been submitted. Please note that it can take up to 30 days to process an application. Learn more on the Energy Assistance page.

3. How much assistance will Energy Assistance provide?

You are able to receive assistance once within a calendar year (July 1 to June 30). The Energy Assistance Programs provide a one-time only grant which will be based on your household income and energy usage.

4. Who is eligible to apply?

Learn about eligibility requirements on the Energy Assistance page.

5. Are there any other energy assistance programs?

Learn about alternatives on the Energy Assistance page.

6. I’m homeless. Where can I go?

Please visit our Housing and Homeless Services page.

7. I’m facing a foreclosure. Where can I go?

You may contact our Emergency Assistance Program to see if you qualify for assistance. You may also access MD Hope for more information about foreclosure assistance. Learn more on the Emergency Assistance page.

8. How can I donate to the Department of Social Services?

The Prince George’s County Department of Social Services accepts donations of new clothing, shoes and toys all-year-round. We collect donations of food baskets during our annual Holiday Sharing Campaign, which runs from October-December. To donate an item to the Department of Social Services, please contact the Office of Volunteer Services at 301-909-6319.

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Complaints (Police Accountability Board)

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1. Who can file a complaint?

•    An alleged victim of police misconduct;

•    Any individual having personal knowledge of alleged police misconduct;

•    Any person filing the complaint on behalf of either person described above; or 

•    A person who is in possession of or has access to a video or audio recording that captures the alleged police misconduct.

2. Can a complaint be filed anonymously?

No, the State and County enabling legislation requires that contact information of the Complaint or a person filling on behalf of the complainant. See MARYLAND POLICE ACCOUNTABILITY ACT OF 2021—POLICE DISCIPLINE AND LAW ENFORCEMENT PROGRAMS AND PROCEDURES, PUBLIC SAFETY § 3–102, (c)(1) 

3. Can I come in person to file a complaint?

Yes, however, please call 301-883-5042 to schedule an appointment. 

4. What information must be included in the complaint?

All complaints of police misconduct filed with the PAB must include the following information: 

• The name of the officer(s) accused of alleged misconduct; 
• A description of the facts on which the complaint is based; and
• Contact information of the complainant or a person filing on behalf of the complainant for investigative follow-up.
• You may also include any documentation, video or audio recordings, or other materials that may constitute potential evidence related to the complaint.  

5. Where do I file my complaint?

• A complaint may be completed electronically on the PAB’s webpage. Please download or print a copy of your completed Complaint Form and email pgpab@co.pg.md.us.,
• Fax to 301-883-2655, or 
• Mail to 9200 Basil Court, Suite 406, Largo, Maryland 20774

 For assistance or to request that a complaint form be sent to you via mail or email, please call the PAB on 301-883-5042. 

6. What happens to a complaint that is submitted to the PAB?

The PAB forwards complaints of police misconduct to the appropriate law enforcement agency within 3 days after receipt by the PAB for investigation. The complainant will receive a follow-up from the appropriate law enforcement agency conducting the investigation. 

7. How do I withdraw a complaint?

A complainant may withdraw a complaint of misconduct, in writing, up to the time the complaint has been transferred to the appropriate law enforcement agency for review.  If they want to withdraw the complaint after it has been transferred, they must contact the law enforcement agency department directly to make that request.   

8. Do you have to know the officer's badge or car number?

No. However, it is helpful to provide as much information as possible about the officer(s) involved in your complaint.

9. Can I file a complaint about an officer involved incident that I witnessed?

Yes. Please include as much information as you may have about the officer and the incident you witnessed.

10. Do I need to know the exact address of where the incident took place?

No. However, please provide as much information as you may have, so that investigators can determine the address or location of the incident.

11. Is there a limit to how many supporting documents I can send?

If you are submitting your complaint online using the complaint portal, there is a 25mb limit for the information you can attach to your online complaint. If you are submitting your complaint by email, the amount of information you can attach depends on the limit set by your email service provider. If you are submitting by regular mail or in person, there is no limit.  However, please be mindful of the amount of information and documents you submit.

12. Do I attach original documents to support my complaint, or can it be a copy?

You may attach legible copies.

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Contract Administration & Procurement (Central Services)

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1. How do I find out about current Procurement Opportunities?

Current formal solicitations are posted on Contract Administration and Procurement website and on the bulletin board in the Office of Central Services/Contract Administration and Procurement Division, 1400 McCormick Drive, Suite 300 Largo, MD 20774. Current Procurement Opportunities are also advertised every Thursday in the following three newspapers: Prince George’s Post, Enquirer Gazette, and the Sentinel. You can view solicitations on the Contract Administration and Procurement page.

2. How can I get on the County's bid list to receive solicitations?

Formal solicitations are available for download on the County's Opportunities page, but they are no longer mailed to bidders. View opportunities on the Contract Administration and Procurement page.

3. Who should I contact in the Contract Administration & Procurement Office to obtain information concerning current contracts such as the expiration date, incumbent vendor or contract administrator?

For information regarding current contracts, please refer to the current contracts listing provided on the County’s website. To find further information on a specific contract, please call our main number at 301-883-6400 and ask to speak with the assigned buyer as noted on the Current Contract listing.

4. What number can I call to get more information about the Office of Purchasing?

To receive general information regarding Contract Administration and Procurement, please call the main number at 301-883-6400.

5. How do I request clarification on bids?

Pre-Proposal Conferences, Pre-Bid conferences are held for the vendor community. During these conferences, Contract Administration and Procurement staff advises potential bidders/offers of special or technical requirements of a project and provides an opportunity for attendees to ask clarifying questions about the solicitation. Attendance at these conferences is not mandatory, unless otherwise stated. Any information disseminated at such a conference will be made available to all attendees and parties who purchased or downloaded the solicitation.

6. Do I have to read the entire solicitation package, including all the attachments and fine print?

Yes, you should read the solicitation documents thoroughly so you understand them and can comply with all the instructions and conditions. Improperly completed bids/proposals may be considered non-responsive.

7. What is a Multi-Step Bid?

The Multi-Step bid process may be utilized as a procurement method when it is determined that factors other than price must be considered in making a contract award. These factors may include the ability of the product to meet performance or design specifications and/or the vendor’s capabilities and qualifications for providing the required services or product. Bidders whose technical submissions have been found to be acceptable under the criteria set forth in the bid shall have their prices considered. Final award is based on the lowest responsible responsive responsible bid price.

8. Would the County accept a bid that is received late

Bids or proposals must be received in the Contract Administration and Procurement Division office or such other locations as designated not later than the scheduled time and date by bid opening, or closing date and time for receipt of proposals. Bids or proposals received after the scheduled time will be considered late and returned to the vendor unopened. Postal delays, rerouting or any other delivery delay shall not constitute a basis for acceptance for late bids or proposals.

9. How can I obtain bid results?

Bid results may be obtained on the bulletin board in the Contract Administration and Procurement Office at
1400 McCormick Drive
Suite 200
Largo, MD 20774

10. Does the County use a Credit Card for Purchasing?

Prince George’s County utilizes Procurement Cards for authorized County personnel making small purchases under a specified amount.

11. What is the County’s small procurement threshold?

The County’s small procurement threshold is $30,000. It is the Policy of the County that competition is obtained whenever practicable when making small procurements. Items or groups of related items, services or construction estimated to cost not more than $30,000 may be competitively procured by telephone or written quotations. Bonus point’s factors for Certified Minority Business Enterprises are applicable in determining the lowest bidder.

12. When will my invoice be paid?

Questions regarding invoice payment must be directed to the using Agency. Find their contact information in our Staff Directory.

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Coronavirus (Health)

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1. What is COVID-19 (coronavirus)?

COVID-19 (coronavirus) is caused by a respiratory virus first identified in Wuhan, China.  This is a new virus that hasn’t caused illness in humans before. The first human case of the COVID-19 virus in the United States was identified on January 21st in a Washington state resident who had recently traveled to Wuhan. There is still much to learn about COVID-19.
Currently, the reported symptoms of COVID-19 include:

• Fever or Chills
• Cough
• Shortness of breath or difficulty breathing
• Fatigue
• Muscle or body aches
• Headache
• New loss of taste or smell
• Sore throat
• Congestion or runny nose
• Nausea or vomiting
• Diarrhea
  
  Most people recover from this infection. Most people will have mild or moderate symptoms.
  
  
  

2. How does COVID-19 spread?

The best way to prevent illness is to avoid being exposed to this virus. The virus is thought to spread mainly from person-to-person:

• Between people who are in close contact with one another (within about 6 feet)
• Through respiratory droplets produced when an infected person coughs, sneezes or talks
• These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs
• Some people without symptoms may be able to spread the virus

3. Who is at risk for the COVID-19 virus?

Everyone is at risk of getting COVID-19 if they are exposed to the virus. Some people are more likely than others to become severely ill, which means that they may require hospitalization, intensive care, or a ventilator to help them breathe, or they may even die. We learn more about COVID-19 every day, and as more information becomes available, we will continue to update and share information about the risk for severe illness.

People at increased risk for severe COVID-19 illness:

• Older Adults
• People with Underlying Medical Conditions

4. What can I do to protect myself and others against the virus?

• All Maryland residents and visitors must wear face coverings in the public spaces of all businesses, including gyms and fitness centers, on public transportation, and in outdoor public areas whenever it is not possible to maintain physical distancing of at least 6 feet.
• While wearing your mask, maintain a distance of at least 6 feet from others whenever you are around people who are not in your household.
• Avoid large crowds. Do not host or attend large gatherings. As outlined in the Health Officer’s July 31^st Directive and Order, social, community, spiritual, religious, recreational, leisure, and sporting gatherings and events are limited to a maximum of 50 persons at all locations and venues, including but not limited to parades, festivals, conventions, and fundraisers. CDC and MDH social distancing protocols must be followed. Planned larger gatherings and events must be canceled or postponed.
• Wash your hands frequently with soap and water for at least 20 seconds. Use an alcohol-based sanitizer that is at least 60% alcohol, if soap and water are not available.
• Stay home as much as possible, except to go to work, buy groceries, and other essential actions.

5. Does Maryland have any confirmed cases of the virus?

Please visit the Health Department’s dedicated coronavirus webpage (health.mypgc.us/coronavirus) for the latest case counts for Prince George’s County and Maryland.

6. Which phase of reopening is Prince George’s County in?

The County is currently in Phase 2 of reopening, which means essential and non-essential businesses are allowed to open as long as they follow CDC safety guidelines by requiring customers to wear masks, physically distance and abide by in-store customer capacity limits. Some outdoor and indoor activities are also allowed to open as long as those same CDC safety guidelines are followed. Please visit our County Phased Reopening webpage for detailed information about the County’s current reopening phase.

7. How is Prince George’s County handling the COVID-19 pandemic?

The Prince George’s County Health Department is taking the appropriate steps to keep Prince Georgians safe and healthy from the novel coronavirus or COVID-19. They are receiving regular updates and guidance from the State of Maryland Health Department, the Centers for Disease Control and Prevention (CDC), as well as other state and regional public health partners. The County activated the Emergency Operations Center and Joint Information Center at an enhanced level for Prince George’s County on March 4, 2020. The level was raised from enhanced to a partial activation by County Executive Angela Alsobrooks on March 10, 2020. The County Executive declared a state of emergency on March 16, 2020. This allows us to more closely monitor the situation and quickly respond as this situation evolves, and also provides us greater access to resources to support our residents and small businesses impacted by COVID-19.

8. Where do I go if I want to get tested for COVID-19?

We encourage everybody to get tested. Residents should contact their primary care physicians and ask if they have tests to offer in a timely manner. Residents can receive COVID-19 tests at one of the Prince George’s County Health Department sites it operates or supplies.

Find a list of Health Department testing sites throughout the County, as well as sites run by the State and private groups across the region, at health.mypgc.us/COVIDtesting.

The County Health Department offers FREE COVID-19 tests for individuals with or without symptoms that have been exposed to or suspected to have been exposed to a COVID-19-positive person.

Patients do not need an appointment, a doctor’s prescription, or insurance to get tested. All County-run testing sites accommodate testing for those in a vehicle or on foot.

Call the coronavirus hotline at 301-883-6627 and PRESS 2 between the hours of 8:00 AM to 8:00 PM if you have questions about the County’s testing program.

Please regularly check our testing webpage (health.mypgc.us/COVIDtesting) for updates about our testing sites and policies. Another good source for information and updates is the Health Department’s social media channels on Twitter, Facebook, or Instagram (all handles are @pgchealth).

9. Is there a vaccine for COVID-19?

There is currently no vaccine to protect against COVID-19.

10. Where can I find more information?

We encourage every resident to stay informed. The Prince George’s County Health Department has a dedicated coronavirus webpage that updates regularly: health.mypgc.us/coronavirus. The State of Maryland website is also available: Health.maryland.gov/coronavirus. If you need further assistance or have additional questions, please contact the Health Department at 301-883-6627. You can also call Maryland 2-1-1, 24 hours a day.

11. Is the County doing anything to alleviate rent?

All levels of government, have taken some action to prevent evictions/foreclosures during this time.  In Prince George’s County, no evictions from residential or commercial properties are allowed during this time.  

The County launched the Emergency Rental Assistance program through the Dept. of Social Services. That program is currently closed after receiving thousands of applications from residents.
We also seek to provide additional support to our non-profits that provide housing counseling for homeowners who are now unemployed. We will be providing more information about these resources as they become available. You may check our resources page for the latest information to assist tenants.

12. How does the CARES Act protect against evictions to HUD program recipients?

The CARES Act, signed into law Mar. 27, 2020, provides 120 days of eviction relief for tenants in federally-backed housing. Specifically, you may not be served with an eviction notice until July 25, 2020, and the notice must give you 30 days to leave the property (Aug. 24, 2020).

During the 120-day eviction moratorium, your landlord may not charge you late fees, penalties, or other charges for paying your rent late. It’s important to note that the eviction moratorium does not relieve you of your obligation to pay your rent. It merely forbids your landlord from evicting you during that period for late payment.

13. What assistance is available to homeowners who have federally-backed mortgages?

If you are a homeowner, you most likely qualify for a forbearance as a result of the federal stimulus recently passed, which means you can delay your mortgage payment (for up to a year) if you’re having a financial hardship.  The most important point is that you need to call your bank; you cannot simply stop paying your mortgage.  If you have a federally-backed mortgage (like FHA), your bank is required to give you an option that does not raise your monthly payment once you resume payments.  

Many lenders are also offering similar types of assistance for auto loans and credit cards, but again, you must call your lender.

14. Will local food pantries be expanded?

Through our Stand Up & Deliver Program, we are partnering with local non-profits, and our local restaurants to provide food and/or prepared meals weekly to our seniors, families, and individual residents. We also continue to work with the County Council and our Office of Community Relations to identify all sites in the County that are still open and providing services to residents.  Continue to monitor our website for information on pop-up food events.

15. If I get tested, what should I do while I wait for my results to return?

While you wait for results, stay at home and self-isolate. Frequently wash your hands with soap and water for at least 20 seconds. Wear a face covering when you are around others; clean and disinfect frequently touched objects and surfaces. Monitor your symptoms. If your symptoms get worse, please call your health care provider’s office. If you are having a medical emergency, such as difficulty breathing, call 911. Tell the 911 operator that you were tested for COVID-19 and are waiting for results.

16. How is the County assisting small businesses?

The County launched the COVID-19 Business Recovery Initiative to assist local small businesses facing economic hardship by the spread of COVID-19. This initiative was a public-private partnership of County and private resources that provided loans and grant funding of up to $20 million for area businesses. The COVID-19 Business Recovery Initiative assisted small, local, and minority-owned enterprises, who faced closures and layoffs, with retaining their pre-pandemic workforce and sustaining operations during the global pandemic. 

The Legacy Fund for small business development was established with a $1 million grant from the Greater Washington Community Foundation to provide critically needed access to capital for small businesses in Prince George’s County. The fund was part of The Community Foundation in Prince George’s County’s equity and economic mobility initiative. The overall goal of the initiative is to eliminate social and economic disparities and help individuals, families, and collective groups improve their social and economic status. Small businesses that fit the eligibility requirements received grants for up to $10,000 to support operating expenses including payroll, suppliers, rent, and other business-critical costs. 

Due to an appropriation of $2 million of CARES Act funding, child care providers in Prince George’s County may apply for grants to cover reopening expenses through the Child Care Provider Recovery Program. Eligible child care providers may receive a grant up to $20,000 for licensed child care centers and up to $3,000 for registered family child care homes to support reopening costs, including personal protective equipment (PPE), payroll, supplies, rent, fixed debt payments and other business operating costs. Applications will be accepted between September 9, 2020, and October 2, 2020.

For those who would like more information, please contact the Prince George’s County Economic Development Corporation at 301-583-4650 or visit their website at www.pgcedc.com.

17. Is the County assisting those providing local COVID-19 relief efforts?

 In addition to the $15 million relief fund for small businesses, the Prince George’s County Strategic Partnership Office is coordinating efforts with philanthropy, nonprofits, government, and small business leaders to collect and organize resources and funds for those providing COVID-19 relief efforts for Prince George’s County.  

This innovative public-private partnership will provide an additional $900,000 in grants to support local nonprofits to help them deliver the resources and assistance needed by the community during these challenging times. Two of the organizations raising funds include the Greater Washington Community Foundation and the United Way of the National Capital Area.  

The grants will be administered by The Greater Washington Community Foundation, as part of its COVID-19 Emergency Response Fund. The fund was established to support emergency preparedness and response efforts to mitigate the impact on disadvantaged communities in the area. For more information on this fund and others, please visit The Greater Washington Community Foundation website at www.thecommunityfoundation.org.

18. How can persons apply for unemployment insurance?

The Division of Unemployment Insurance’s website and call centers are currently experiencing a high call volume due to COVID-19, result in longer than normal wait times.

To file for unemployment insurance via phone, contact the Claim Center at 410-949-0022.  The call center telephone hours are Monday through Friday, from 7:00 a.m. to 6:00 p.m.

To file online, visit: https://secure-2.dllr.state.md.us/NetClaims/Welcome.aspx

If you are having difficulty placing a call or accessing the website, claimants can e-mail questions to ui.inquiry@maryland.gov. Employers can e-mail questions to dluiemployerassistance-labor@maryland.gov or contact 410-767-2412. You can also contact Employ Prince George’s at 301-618-8400 or visit their website at www.employpg.org.

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19. What do I do if I am currently facing an eviction during the COVID-19 pandemic?

Due to the COVID-19 global pandemic, all evictions and foreclosures have been suspended until further notice. If you are facing an illegal eviction, you may seek free legal assistance from any the following:

Community Legal Services of Prince George’s County, Inc.
240-391-6370
info@clspgc.org
https://www.clspgc.org/

Legal Aid Bureau, Inc. of Prince George’s County
301-429-8743

District Court Self-Help Resource Centers
410-260-1392
https://mdcourts.gov/selfhelp

Maryland Legal Aid
866-635-2948
https://www.mdlab.org/

CASA 
(MD, Prince George’s County Welcome Center)
240-821-5816 or 240-491-5784
https://wearecasa.org/

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County Roads (Permitting, Inspections and Enforcement)

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1. How can I find out if the road fronting along a property is maintained by the County, State Highway Administration, Municipality or private?

The data that Prince George’s County Government has been gathering as part of the Pavement Assessment Management System (PAMS) is now available on-line. This website is a source for determining whether a roadway is County-maintained or not.

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COVID-19 Testing & Insurance FAQs

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1. Why is the Prince George’s County Health Department contacting me?

You are receiving a call from a Prince George’s County Health Department employee because you were given a free COVID-19 diagnostic test at one of the County’s testing sites. The employee is calling to obtain your medical insurance information. This information will only be used to bill your health insurance company to reimburse the County for the cost of your COVID-19 test.

2. What information do you require from me to bill my insurance?

The information on the front and back of your insurance card is required – ID number, relationship to the insured and the address of the insurance company; the full name of the individual who received the COVID-19 test, their address as listed with the insurance plan, phone number, and date of birth. 

3. Does this mean I have to pay for the COVID-19 test?

No. All COVID-19 diagnostic tests remain free in Prince George’s County. There are no out-of-pocket costs to you and your health insurance carrier cannot hold you responsible for any deductible or co-pay. 

4. What charges will be submitted to my insurance other than the COVID-19 testing services?

The charges that will be submitted to your insurance will only be those related to the test, i.e., the assessment and swab specimen obtained by the nurse. 

5. What if my insurance does not cover the charges?

Your account will be adjusted to reflect no charge for the services.  You will not be responsible for any non-covered services. 

6. How will I know what my insurance covered?

Your insurance company will provide you an explanation of benefits showing exactly what was charged, and what was paid to the Prince George’s County Health Department.  You will not receive a bill.

7. What if I don’t have health insurance?

Don’t worry. Whether you have health insurance or not, the Health Department employee will not ask for any payment information from you. You will not be charged for your COVID-19 test, regardless of your insurance coverage.

8. How did the Prince George’s County Health Department get my personal information to call me?

The Prince George’s County Health Department will know you were administered a diagnostic COVID-19 test based on the information you provided to us at the time of your COVID-19 test at one of our testing sites. The employee who calls you will not have access to your test results. The employee only has the demographic information that allows him/her to make the phone call. 

9. Why should I give my health insurance information?

The federal Coronavirus Aid, Relief and Economic Security Act (CARES ACT) passed in April 2020 mandates that insurance companies pay for COVID-19 testing. The CARES ACT ensures that residents who get tested for COVID-19 are not held responsible for any out-of-pocket costs. Residents are not held responsible for any deductible or co-pay. 

We need your health insurance information so we can bill your health insurance provider for the cost of your COVID-19 test. 

10. Why are you calling me now for my health insurance information?

From the start of the COVID-19 pandemic in mid-March, the Health Department has worked very hard to get as many residents tested as possible, especially residents who did not have insurance.  

Our focus has been on finding and fighting the virus to keep all residents healthy and to save as many lives as possible. 

Since the virus will be with us for a while, the Health Department is fighting this pandemic for the long haul and must maintain its ability to provide free COVID-19 testing at no cost to residents. The Health Department does not get COVID-19 tests for free. By obtaining health insurance information from those who have received a test, and billing the insurance company for reimbursement, we are able to ensure that the tests remain at no cost. 

11. What if the cost of the COVID-19 test appears on my health provider’s Explanation of Benefits (EOB) statement? Will I have to pay that amount?

No. We will waive any patient responsibility amount on the EOB statement. You can verify this information with your health insurance provider. You will not be held responsible for paying the amount, as mandated by the CARES Act. Insurance carriers cannot hold patients responsible for any deductible or co-pay.

12. How do I know the phone call is legitimate and not a scam?

The Prince George’s County Health Department’s phone calls are part of an effort to ensure that county residents continue to receive free COVID-19 testing. We will not use your personal information for any other activity other than contacting your health insurance company. The Health Department is HIPAA compliant. This means we follow the same HIPAA guidance as other medical practices and we meet the federal requirements for the security and privacy of your protected health information. 

13. How can I get more information?

If you have additional questions, feel free to call the Health Department’s Billing Department at (301) 883-3328 Monday through Friday from 8 a.m. to 5 p.m. You may also submit your questions via email to:  BillingCommunications@co.pg.md.us or Debra Adams, Billing Manager at (301)883-6125.

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COVID-19 Testing Guidance (Health)

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1. WHO SHOULD GET TESTED?

Vaccinated or not, individuals who:

• have COVID-19 symptoms;
  • Testing should occur immediately

• had close contact with someone with COVID-19:
  1. If you are unvaccinated or not up to date on your COVID-19 vaccinations, quarantine for at least 5 days and wear a mask around others in your home
  2. testing should occur 5 days after the last exposure, or immediately if symptoms start
  3. the date of the last exposure is considered day 0
  4. day 1 is the first full day after the last contact with a person who has COVID-19

• plan to travel; CDC travel guidance
• plan to attend a gathering, especially indoors with others who are not in your household; this is especially important before gathering with unvaccinated children, older individuals, those who are immunocompromised, or individuals at risk of severe disease.
• work in an organization that requires COVID-19 testing; or
• have been asked or referred by a health department, school, workplace, or healthcare provider to get tested. 

*Note: Rapid, at-home self-tests do not need to be taken on a daily basis (i.e. when running daily errands) unless you are feeling symptoms, directed by your employer, or your daily activities include close contact with people who are not in your household.

2. WHAT DOES A POSITIVE TEST RESULT MEAN?

• A positive test result means that the test detected the virus.
• If you test positive, isolate and inform your healthcare provider and any close contacts. 
• If an at-home self-test was used, report your positive test result to the Maryland Department of Health results portal.
• Stay home for at least 5 days. Wear a well-fitting mask around other people for 10 days and do not travel for 10 days. If you develop symptoms after testing positive, your 5-day isolation period should start over.

3. WHEN CAN I END ISOLATION?

• If you experienced symptoms, end isolation after 5 full days if you are fever-free for 24 hours (without the use of fever-reducing medication) and all of your symptoms are improving.
• If you were severely ill with COVID-19, isolate for at least 10 days. Consult your doctor before ending isolation.
• If you never developed symptoms during your infection, isolation may end at least 5 full days after your positive test.
• Symptoms or not, wear a well-fitting mask around other people for 10 days and do not travel for 10 days. If you develop symptoms after testing positive, your 5-day isolation period should start over.

4. HOW TO USE YOUR RAPID SELF-TEST KIT

Rapid tests produce results 15 minutes after you complete all the steps.

1. Read the instructions before beginning.
2. Follow the steps to complete your test.
3. Self-report your results.
4. If you have questions about the test itself, visit the manufacturer’s website. If you have questions about your test results, contact your health care provider.

iHealth Rapid Antigen COVID-19 Self-Test:

• Written instructions - iHealth (PDF)
• Video instructions - iHealth
• More about iHealth Rapid Antigen COVID-19 Tests - manufacturer website

BinaxNOW COVID-19 Antigen Self-Test:

• Written instructions for Binax Rapid Test (PDF)
• More about BinaxNOW Antigen COVID-19 Tests - manufacturer website

To verify the expiration date of your test kits or if the date of your test kit has been extended, check the websites of the some of the major rapid-test manufacturers below:

BinaxNOW

iHealth

CareStart

Flowflex

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COVID-19 Vaccination (Health)

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1. What is a COVID-19 vaccine?

A COVID-vaccine is one way to prevent serious illness due to COVID-19. Vaccination causes your body to create antibodies without getting sick with the COVID-19 disease. The Advisory Committee on Immunization Practices (ACIP) and other experts will provide recommendations on priority groups and when groups should be vaccinated. Guidance on determining and providing the vaccine to priority groups will be based on the principles included in the Center for Disease Control’s (CDC) Interim Updated Planning Guidance on Allocating and Targeting Pandemic Influenza Vaccine During an Influenza Pandemic.

2. What is Operation Warp Speed?

Operation Warp Speed is a partnership among components of the U.S. Department of Health and Human Services and the U.S. Department of Defense to help develop, make and distribute millions of vaccine doses for COVID-19 as quickly as possible while ensuring that the vaccines are safe and effective. Operation Warp Speed has been working since the pandemic started to develop COVID-19 vaccine candidates.

3. How do we know the COVID-19 vaccine is safe?

The U.S. vaccine safety system ensures that all vaccines are as safe as possible. Safety is a top priority while federal partners work to make a COVID-19 vaccine(s) available. Vaccines undergo a series of rigorous clinical trials using thousands of study participants to generate data and other information for the Food and Drug Administration (FDA) to determine their safety and effectiveness to approve or authorize for emergency use. Following approval or authorization, many vaccine safety monitoring systems watch for adverse events or possible side effects. Visit the CDC’s website for more information about ensuring the safety of COVID-19 vaccines in the U.S.—including information about specific vaccine monitoring systems.

4. Is a COVID-19 vaccine necessary?

COVID-19 infections can be a minor hindrance or lead to severe disease or even death. There are many reasons to get vaccinated.

• Based on what we know about vaccines for other diseases, experts believe that getting a COVID-19 vaccine may help keep you from getting seriously ill even if you do get COVID-19.
• Getting vaccinated yourself may also protect people around you, particularly people at increased risk for severe illness from COVID-19.
• Getting COVID-19 may offer some natural protection, known as immunity. But experts don’t know how long this protection lasts, and the risk of severe illness and death from COVID-19 far outweighs any benefits of natural immunity. COVID-19 vaccination will help protect you by creating an antibody response without having to experience sickness.
•  Wearing masks and social distancing help reduce your chance of being exposed to the virus or spreading it to others, but these measures are not enough. Vaccines will work with your immune system so it will be ready to fight the virus if you are exposed.

5. Why would I need a vaccine if I can do other things — like social distancing, washing my hands and wearing a mask — to prevent the virus that causes COVID-19 from spreading?

Stopping a pandemic requires using all the tools available. Vaccines work with your immune system so your body will be ready to fight the virus if you are exposed. Other steps, like covering your mouth and nose with a mask and staying at least 6 feet away from others, help reduce your chance of being exposed to the virus or spreading it to others. Together, COVID-19 vaccination and following CDC’s recommendations to protect yourself and others will offer the best protection from COVID-19.

6. What is Maryland doing to help make sure people can get vaccinated against COVID-19?

Maryland is working with partners at the federal, state, local and community level to work through the logistics of delivering, storing and administering the COVID-19 vaccine once it is
available. Maryland is also making sure that people have the information they need to be confident in deciding to get vaccinated. Key priorities include:

• Developing and regularly sharing clear and accurate information with people to make sure they understand the risks and benefits of getting vaccinated and can make informed decisions. 
• Helping healthcare providers answer their patients’ questions about the vaccine. 
• Engaging communities and individuals in an equitable and inclusive way to ensure that people have opportunities to ask questions and get clear, accurate information about the COVID-19 vaccine. 

Easy access to COVID-19 vaccines is equally critical. Maryland is working with public health professionals, healthcare providers, and other partners to make sure people can easily get a COVID-19 vaccine and that cost is not a barrier.

7. Does Prince George’s County have a campaign to address any concerns people may have about getting the vaccine?

Prince George’s County recently launched its “Proud to be Protected” campaign to encourage all Prince Georgians to get the COVID-19 vaccine when it becomes widely available.  We recognize the hesitancy and concerns that our residents have regarding this vaccine, so our goal is to ensure every Prince Georgian has the information needed to fully understand how the vaccine will protect them from COVID-19.

8. What is an emergency use authorization (EUA) and how is it used to respond to COVID-19?

In certain types of emergencies, the FDA can issue an EUA to provide more timely access to critical medical products that may help during the emergency when there are no adequate, approved, and available alternative options. The EUA process is different from full FDA approval, clearance or licensing because the EUA standard requires significantly less data than otherwise would be required for approval, clearance or licensing by the FDA. This enables the FDA to authorize the emergency use of medical products that meet the criteria for issuance within weeks rather than months to years. It must be determined that the vaccines are safe and effective in diminishing the severity of COVID-19 symptoms to gain an FDA emergency use authorization or full licensing.

9. What percentage of the community needs to get vaccinated to have herd immunity to COVID-19?

Experts do not know what percentage of people would need to get vaccinated to achieve herd immunity to COVID-19. Herd immunity is a term used to describe when enough people have protection—either from previous infection or vaccination—that it is unlikely a virus or bacteria can spread and cause disease. As a result, everyone within the community is protected even if some
people don’t have any protection themselves. The percentage of people who need to have protection in order to achieve herd immunity varies by disease.

10. How many doses of a COVID-19 vaccine will be needed? Will a second booster dose be needed?

The number of doses of a COVID-19 vaccine that will be needed will depend on the type of vaccine that is administered. The coronavirus vaccines being studied are evaluating one or two doses. When giving two doses, they are usually given approximately one month apart. Since several vaccines are likely to become available over time, it is possible that some vaccines will require one dose while others may require two doses. It is also possible that over time, additional doses of vaccine may be needed to provide continued protection. It will take ongoing evaluation over several months and years to understand how our immune systems respond to this virus and how vaccines that become available assist in that response.

11. Will a COVID-19 vaccine need to be given annually?

When a vaccine is authorized, we will only have information about the length of immunity for as long as people were vaccinated during the trials. For example, if the first people in the study were vaccinated in July 2020 and the vaccine is licensed in December 2020, we will only have information about the immune response up to 5 months after vaccination. The vaccine manufacturer will continue to monitor vaccine recipients for several months or more, so that over time, we will continue to get a better picture of the durability of immunity. With this information, we will be better able to understand whether vaccines against COVID-19 will require annual dosing like influenza.

12. How long will it take before a COVID-19 vaccine is able to prevent serious illness for the recipient?

Generally, it takes a week or two for immunity to develop following vaccination, but the specific timeline for any coronavirus vaccine will depend to some extent on which type of vaccine is licensed. For example, a live, weakened vaccine requires time to reproduce in the body, whereas an inactivated vaccine is given at a dose that will generate immunity. On the other hand, because the live, weakened vaccine reproduces to generate immunity, it might provide a more robust immune response than an inactivated vaccine.

13. Will there be enough vaccine for everyone?

When the FDA first authorizes or approves the use of one or more COVID-19 vaccines in the United States, there will be a limited supply, and not everyone will be able to be vaccinated right away. It is understandable how concerning this would be for people, especially for those who are at increased risk for serious illness from this virus and for their loved ones. That is why, early in the response, the federal government began investing in select vaccine manufacturers to help them increase their ability to quickly make and distribute a large amount of COVID-19 vaccine. This will allow the United States to start with as much vaccine as possible and continually increase the supply in the weeks and months to follow. The goal is for everyone to be able to easily get a
COVID-19 vaccine as soon as large quantities are available. Several thousand vaccination providers will be available, including doctors’ offices, retail pharmacies, hospitals, and federally qualified health centers.

14. How will vaccinations be distributed as part of Maryland’s phased vaccination plan?

MDH will focus this plan on three major phases of vaccine availability and distribution. 

Phase 1 will begin when there is limited vaccine availability and will focus on target priority groups to receive vaccination. These groups will include those at highest risk of exposure to or developing complications from COVID-19, including: 

•  Healthcare workers, residents and staff of long-term care facilities, first responders
•  People at significantly higher risk of severe COVID-19 illness 

Phase 2 will include people in critical infrastructure roles, including essential non-healthcare and transportation workers, and people at moderately higher risk of severe COVID-19 illness.

Phase 3 will be a wide-scale distribution of the vaccine associated with broad availability to the general population of the state. 

The move to advanced phases will be based on the availability of COVID vaccine, achievement of targeted metrics for vaccination of higher priority groups or notification by CDC and state authorities that the general public phase can begin.

15. Will I have to pay for COVID-19 vaccination?

According to the CDC, vaccine doses purchased with U.S. taxpayer dollars will be given to the American people at no cost. However, vaccination providers will be able to charge an administration fee for giving the shot to someone. Vaccine providers can get this fee reimbursed by the patient’s public or private insurance company or, for uninsured patients, by the Health Resources and Services Administration’s Provider Relief Fund.

16. If you had the virus and recovered will you still need to get the vaccine?

We do not know how long antibodies last after infection or whether they will protect against reinfection. So, while vaccine trials are being completed, it will be important for scientists to continue learning about COVID-19, particularly whether people who got sick with COVID-19 can be re-infected. The current vaccine trials will include immunizing people who have never been infected with COVID-19 as well as those who have been previously infected. We will soon know whether vaccination of those who have been previously infected affords more complete or longer lasting protection than those who were previously infected but haven’t been vaccinated.

17. Does immunity after getting COVID-19 last longer than protection from COVID-19 vaccines?

The protection someone gains from having an infection (called natural immunity) varies depending on the disease, and it varies from person to person. Since this virus is new, we don’t know how long natural immunity might last. Some early evidence—based on some people— seems to suggest that natural immunity may not last very long. Regarding vaccination, we won’t know how long immunity lasts until we have a vaccine and more data on how well it works. Both natural immunity and vaccine-induced immunity are important aspects of COVID-19 that experts are trying to learn more about, and the CDC will keep the public informed as new evidence becomes available.

18. If I get the vaccine, do I still have to wear a mask and practice social distancing?

Yes. While experts learn more about the protection that COVID-19 vaccines provide under real-life conditions, it will be important for everyone to continue using all the tools available to us to help stop this pandemic, like covering your mouth and nose with a mask, washing hands often and staying at least 6 feet away from others. Together, COVID-19 vaccination and following the CDC’s recommendations for how to protect yourself and others will offer the best protection from getting and spreading COVID-19. Experts need to understand more about the protection that COVID-19 vaccines provide before deciding to change recommendations on steps everyone should take to slow the spread of the virus that causes COVID-19. Other factors, including how many people get vaccinated and how the virus is spreading in communities, will also affect this decision.

19. Will an influenza (flu) vaccine protect me from COVID-19?

Getting a flu vaccine will not protect against COVID-19. However, flu vaccination has many other important benefits. Flu vaccines have been shown to reduce the risk of flu illness, hospitalization and death. Getting a flu vaccine this fall will be more important than ever, not only to reduce your risk from flu but also to help conserve potentially scarce health care resources.

20. Why is it important to get the flu vaccine during the COVID-19 pandemic?

Efforts to reduce the spread of COVID-19, such as stay-at-home and shelter-in-place orders, have led to decreased use of routine preventive medical services, including immunization services. Ensuring that you continue or start getting routine vaccinations during the COVID-19 pandemic is essential for protecting yourself and others from vaccine-preventable diseases and outbreaks, including flu. Routine vaccination prevents illnesses that lead to unnecessary medical visits and hospitalizations, which further strain the healthcare system.

For the upcoming flu season, flu vaccination will be very important to reduce flu because it can help reduce the overall impact of respiratory illnesses on the population and lessen the resulting burden on the healthcare system during the COVID-19 pandemic. A flu vaccine may also provide several individual health benefits, including keeping you from getting sick with flu, reducing the severity of your illness if you do get the flu and reducing your risk of a flu-associated hospitalization. For more information about seasonal influenza in Maryland, visit https://phpa.health.maryland.gov/influenza/Pages/home.aspx.

21. What can I do to help protect myself from getting COVID-19 until I can receive a vaccine?

You should cover your mouth and nose with a mask when around others, avoid close contact with people who are sick, stay 6 feet away from others, avoid crowds and wash your hands often. Get more information about these and other steps you can take to protect yourself and others from COVID-19. Marylanders are encouraged to visit covidlink.maryland.gov to learn more.

22. What phase of the vaccination distribution is Prince George’s County currently in? When will I be able to get the vaccine and where do I go?

Prince George’s County entered Phase 1B on January 18, 2021 and enters Phase 1C for pre-registration on January 25, 2021. Individuals in prior phases are still eligible to sign up to receive vaccines as we move to additional phases. Vaccines are currently being administered at the Health Department’s Cheverly Health Center and the Wayne K. Curry Sports and Learning Complex. At this time, these locations require an appointment in order to receive a vaccine. Additional vaccination sites are scheduled to be operational soon.

Individuals who live or work in the County that wish to receive a vaccine should complete the County Health Department’s pre-registration form. Those who are eligible for a vaccine will receive a link with instructions on how to schedule an appointment, as appointments become available. Current appointments are limited due to a limited supply of vaccines in the County and State. At this time, it may take several weeks or longer to receive an appointment, especially for individuals in Phase 1C.

23. What is a COVID-19 variant, and will the vaccine protect me from it?

Viruses constantly change through mutation, and new variants of a virus are expected to occur over time. Multiple variants of the virus that causes COVID-19 have been documented in the United States and globally during this pandemic. Information about the characteristics of these variants is rapidly emerging. At this time, there is no evidence that these variants can evade the recently developed vaccines or cause more severe illness or increased risk of death.

For more information, see the CDC Emerging SARS-CoV-2 Variants.

24. When will the County move into additional phases of the vaccination distribution plan, and how will I sign up or be notified that I am eligible?

Vaccination distribution is an ongoing process. It will take several weeks to months to get through each phase. We will continue to keep you updated on our progress in each phase and when we are ready to move into the next phase. Below is a tentative timeline for our vaccination distribution plan, which is subject to change based on a number of factors.

• Phase 1A: January 2021
• Phase 1B: Began January 18, 2021 (majority of appointments will start going out in early to mid-February)
• Phase 1C: Pre-registration begins January 25, 2021 (majority of appointments will start going out in early to mid-March)
• Phase 2: April – May
• Phase 3: May – June

All individuals who live or work in Prince George’s County are required to fill out the County Health Department’s pre-registration form if they wish to schedule a vaccine appointment. When you are eligible to receive a vaccine based on the County’s phased distribution plan AND as vaccine appointments become available based on supply, the Health Department will follow up via email with a link and instructions on how to schedule your appointment. Based on the current supply of vaccines, it may take several weeks or longer for the Health Department to follow up with available appointments.

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Critical Area (Permitting, Inspections and Enforcement)

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1. What is the Critical Area?

The Critical Area includes all land within 1,000 feet of Maryland’s tidal waters and tidal wetlands. It also includes the waters of the Chesapeake Bay, the Atlantic Coastal Bays, their tidal tributaries and the lands underneath these tidal areas. In Prince George’s County this includes areas along the Patuxent, the Potomac and the Anacostia Rivers. See PGATLAS.com for location of Chesapeake Bay Critical Areas.

2. Is my property in the Critical Area?

The easiest way to determine if your property is in the Critical Area is to view the M-NCPPC PGAtlas website. Once on the site, go to Advance Mapping, select the binocular icon and enter your street address. Once your address information displays, select the magnifying glass to zoom in on the map to your property. Once your property displays, go to the icons on the right side and select the map layer icon. Once the layer list displays, select the drop down button next to zoning. Under the zoning layer, check off the box for Chesapeake Bay Critical Area Overlay (2015). If you do not have access to the internet, you can review detailed maps at the Planning Information Services counter in the Lower Level of the County Administration Building, 14741 Governor Oden Bowie Drive, Upper Marlboro, Maryland.

3. I live in the Critical Area and I have a dead tree I want to remove. What approvals do I need to remove the tree?

Before removing the tree, please contact the DPIE Inspections Division at 301-755-9000 to schedule an inspection. Once the inspector determines that the tree can be removed, they will write a report giving you permission. The inspector will also instruct you to plant a new tree to replace the dead tree. If this is an emergency situation, the tree can be removed prior to the inspector investigation. Please take a picture of the tree before removing.

4. What projects qualify for a Critical Area Staff Level Review?

A Critical Area Staff Level Review of your project can be done if it meets the following conditions:  disturbance of 500 square feet or less will occur; there is no existing Conservation Plan for the lot; the project will not be located in the Critical Area Buffer; and the site is in conformance with the requirements of the Critical Area Overlay Zone. If your site does not meet these requirements, contact M-NCPPC Environmental Planning Section at 301-952-3650 for further guidance. If your site meets these requirements, contact DPIE Site/Road Plan Review Division, Critical Area Planner, at 301-636-2060.

5. Who do I contact to secure a Critical Area Conservation Plan approval?

The Critical Area Conservation Plan is reviewed and approved by M-NCPPC Planning Board or by the Planning Director. The Development Review Division at 301-952-3530 can provide more information.

6. How is the amount of a Critical Area Bond determined?

A Critical Area Bond is required to cover the required plantings. A cost estimate from a landscaping company is generally used to determine the amount of the bond. Once a copy of the cost estimate is received from the applicant, the bond amount is entered into the permit system under the related building or grading permit. The bond must be posted prior to the permit being issued.

7. What is the process of recording a Critical Area Conservation and Planting Agreement?

The Critical Area Conservation and Planting Agreement must be recorded prior to the Conservation Plan being signed. Typically, applicants fill out the template for the Agreement and submit it to the DPIE Site/Road Plan Review Division to confirm the information provided is correct. Upon confirmation, the document is signed by the County and returned to the applicant/owner to be recorded at the County Land Records Office in Upper Marlboro.

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Current State of Tantallon Infrastructure (DPW&T/CEX)

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1. The American Society of Civil Engineers (ASCE) in its 2020 Infrastructure Report Card* rated Maryland’s stormwater infrastructure C (mediocre, needs attention). Is there a similar report card for

There is not an individual breakdown per County.

2. How old is the Tantallon stormwater infrastructure? How often is it inspected? When was it last inspected and what were the results of the inspection? (Failed drains & culvert at K-8 site)

The infrastructure is built with the communities. It ranges in ages from approximately 70 years old to as recent as a few years old. There is not a set schedule (i.e., bridges or SWM facilities) but the County inspects approximately every 5-10 years. Developers are required to inspect all systems that they tie into.

3. What standard was our stormwater management system built to?

The standard depends on when it was developed. Portions of the community were developed prior to many of the stormwater regulations that exist today. The current County Standards can be found in the Drainage Design Manual.  https://www.princegeorgescountymd.gov/DocumentCenter/View/4782/Stormwater-Management-Design-Manual-PDF?bidId=

4. Where are Tantallon Best Management Practices (BMPs) located?

Click the link to view the map identifying existing BMPs in the Swan Creek/Tantallon watershed demonstrating WQ and volume control.   BMP’s (referring to Stormwater Management BMP’s) can be found on the following map through the Department of the Environment. https://www.arcgis.com/apps/webappviewer/index.html?id=dc168a43d3554905b4e4d6e61799025f

5. What is the water quality of Swan Creek?

The County is not required to provide water quality tests at the creek level. It is tested at the watershed level (i.e.: Potomac River)

6. What is the current quality of stormwater flowing into Swan Creek?

The County is not required to provide water quality tests at the creek level. It is tested at the watershed level (i.e.: Potomac River)

7. What is the boundary of Swan Creek watershed stormwater that flows through the National Golf Course?

Click the link to access the map that identifies existing BMPs in the Swan Creek/Tantallon watershed demonstrating WQ and volume controls. https://www.arcgis.com/apps/webappviewer/index.html?id=dc168a43d3554905b4e4d6e61799025f

8. Is the county in compliance with state and federal stormwater requirements? What is not in compliance?

The County is under a consent agreement from MDE/EPA to provide a designated number of acres of treatment for impervious surfaces not controlled by BMPs.

9. Does PG-DoE monitor rainfall? Where is our nearest monitoring station? Are we in compliance with air quality requirements?

DoE operates and monitors rainfall (precipitation) gauges in the Anacostia River and Western Branch Watersheds which fall in the north and central County. The nearest County operated gauge to Ft. Washington is at Water Street in Upper Marlboro.  Private entities like Weather Underground and Weather Bug collect rainfall data in the Ft. Washington area.

EPA establishes national ambient air quality standards (NAAQS) for six common air pollutants - carbon monoxide, lead, ground-level ozone, particulate matter, nitrogen dioxide, and sulfur dioxide. (Awaiting MWCOG confirmation of the status of (non)attainment status for Washington metropolitan region).  

10. What percent of Prince George’s County is impervious?

The County’s geographical area is approximately 490 square miles; Impervious is 48 Sq. Mi. = 9.8%

11. What percent of Tantallon is impervious?

Approximately 512 acres of ~ 1,188 acres = 43%.

12. Where exactly is the “Noon Property” that will benefit from K-8 tree replacement?

The Noon Property is near Avalon ES (7302 Webster Ln, Fort Washington, MD 20744). It is owned by PGCPS and used for off-site tree preservation credits. (When we take down trees on one site, we have the option of preserving, in perpetuity, trees on another site that would otherwise have been developed.)

13. Is the Swan Creek watershed in compliance with our stormwater permit? What is out of compliance?

To the extent that we know, there are no specific State/Federal non-compliance issues identified for Swan Creek/Tantallon.

14. ASCE rates Maryland roads C. Is there a rating for Prince George’s County roads?

There is not a County rating (see state): https://infrastructurereportcard.org/wp-content/uploads/2021/07/Maryland-ASCE-Report-Card-2020-Full-Sections.pdf

15. Where is the nearest rain gauge?

See response to Question 9. There are many different sources of rain gauge data. Here are several options:

https://water.weather.gov/ahps/

https://www.wunderground.com/

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Drainage (Permitting, Inspections and Enforcement)

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1. I am having a drainage problem on my property. Who should I call and how can the County assist?

If you are having a drainage problem in the County public road right-of-way, such as a clogged storm drain or ponding water in the road, contact 311. The call and complaint will be routed to DPW&T, and they will contact you directly.

If the roadway is maintained by a municipality, you should contact the municipality for assistance.

If the roadway is maintained by the Maryland State Highway Administration (SHA), you should contact SHA and submit a service request.

If the drainage problem is on your private property, contact 311. The call and complaint will be routed to the Department of the Environment (DOE).

If you are having a drainage problem with your NEW HOME, please submit a NEW HOME Drainage Complaint Form to DPIEDrainage@co.pg.md.us.  

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Driveways (Permitting, Inspections and Enforcement)

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1. Do I need a permit to resurface with asphalt my existing gravel driveway?

Yes, if work is proposed in the County public road right-of-way. Yes, if work on private property exceeds 5,000 square feet of land disturbance. A residential driveway permit is required for homeowners and a street construction permit is required for commercial properties.

2. What is a driveway apron?

The driveway apron is the portion of the driveway starting at the curb and ending at the County road right-of-way limit.

3. What are the County design requirements for residential driveways?

Driveways must be constructed at least 3.5 feet inside the residential property line, and not closer than 18 feet to driveways on other properties. Residential driveway widths are 10 foot minimum and 20 foot maximum. Residential driveways shall not be constructed in front of the house; instead the driveway must be offset to the side of the house, in accordance with County Code Subtitle 27. The slopes shall be constructed no flatter than 1.5% and no steeper than 12.5% in accordance with County Code Subtitle 27-560. See attached link to the Prince George’s County Department of Public Works and Transportation’s (DPW&T) driveway standards (STD 200.01-200.09): http://www.princegeorgescountymd.gov/DocumentCenter/Home/View/4789

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Ebola (Health)

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1. Has Ebola been identified in Maryland?

To date, the only case of Ebola diagnosed in the United States is in Texas. No cases have been identified in Maryland. Local and state health departments will continue to respond to inquiries from medical providers.

2. Does Ebola pose a significant risk in the United States?

Although the risk of the Ebola virus spreading in the U.S. is low, it is possible that additional cases might be identified in persons who had close contact with the first patient diagnosed in the U.S. or in other travelers. In response, the CDC issued a Health Advisory Alert on October 2, 2014 to highlight the recommendations for healthcare personnel and health officials when evaluating patients for Ebola infection.

3. How is Ebola spread from person to person?

The virus is spread by contact with an infected patient’s blood or bodily fluids, including saliva, urine, sweat, feces, vomit or semen. View the How Ebola Spreads From Person to Person page for more details. How Ebola Spreads From Person to Person

4. After a person is infected with the Ebola virus, how soon do symptoms begin?

Ebola signs and symptoms may appear anywhere from 2 to 21 days after exposure, though 8 to 10 days is most common. Usually the first sign of Ebola is a high fever (higher than 101.5 degrees Fahrenheit).

5. When is someone able to spread the disease to others?

Ebola only spreads when a person is sick. He/she must have symptoms to spread the disease to others. After 21 days, if an exposed person does not develop symptoms, he/she will not become sick with Ebola.

6. What should I do if I've traveled from an Ebola affected country?

If you have traveled to Ebola affected countries: Guinea, Liberia, or Sierra Leone please view our Traveled From an Ebola Affected Country page to find instructions on self-monitoring your health. Traveled From an Ebola Affected Country

7. What are the signs and symptoms of Ebola?

Please visit out Signs and Symptoms of Ebola page to read through the list of sign and symptoms for Ebola. Signs and Symptoms of Ebola

8. What treatment is available for persons infected with the Ebola virus?

At this time, there is no approved drug or vaccine for Ebola. Supportive therapy includes maintaining oxygen status and blood pressure; balancing the patient’s fluids and electrolytes; and treating them for any complicating infections.

9. How do I protect myself?

Visit our How to Protect Myself From Ebola page to read the steps you can take in order to protect yourself from Ebola. How to Protect Myself From Ebola

10. Where can I learn more?

If you would like to learn more about Ebola by viewing the resources on our Learn More About Ebola page. Learn More About Ebola

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EDI Fund (County Executive)

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1. What are the procedures for applying for a grant/loan?

Prince George’s County has adopted formal policies for this program. This will include: an application form, a fee structure for applications, additional financial and other information that may be requested from applicants. A step-by-step process for accepting and processing all applications fairly and efficiently is available on this website.

2. Will the funds be available as loans or grants?

Most of the awards will be made as loans to small and medium sized businesses located in the County. On occasion, in particular and extraordinary circumstances involving large numbers of jobs, grants may be considered.

3. Who is eligible to apply for funds from the EDI Fund Program?

The priorities for funding are projects that grow the County’s commercial tax base, add County jobs, and meet other specified goals. Any business or development project that meets those priorities can apply for funds from the program. Non-profits are eligible for funding of projects that result in growth in the County’s commercial tax base and in new jobs, but not for funding operations.

4. How much is in the EDI Fund?

The County Executive and County Council have set aside $50 million as a multi-year commitment for the EDI Fund.

Approximately $7 million to $11 million will be available each fiscal year. This will ensure that the Council has an opportunity to review the status of the program before additional funds can be spent.

5. Will there be disclosure of how the funds are used?

Absolutely. Award information will be posted on the County’s website and regular reports will be made available. Information such as the applicant’s personal and very sensitive financial data will be kept confidential.

In addition, awards will be subject to audits, compliance review, and numerous other levels of oversight to assure accountability.

6. How will we ensure that those who receive funds will live up to their promises (such as creating a certain number of jobs)?

All awardees will be expected to provide appropriate collateral or other security to Prince George’s County to protect the public investment.

Audits of businesses receiving aid will ensure that we have the necessary information to make changes to the terms of an agreement or to penalize a non performing recipient.

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Elections

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1. What if I move to another address in Prince George's County?

Send your change of address in writing to the Board of Elections.

2. If I move from another county to Prince George's County, do I need to reregister?

No, Maryland has continuous registration. Just send a change of address note to the proper Election Board.

3. Can I register on election day?

No, registration books are closed 21 days before the Primary and General Elections.

4. What about joining a Political Party?

At the time of registration, a citizen may choose to join a political party. Only the Democratic and Republican parties hold primaries. Whether a citizen belongs to a party or not has no bearing on a citizen's vote in General Elections.

5. I didn't vote in the Primary. Can I vote in the General Election?

Yes, a vote in one election is not a requirement for another.

6. How may I receive an absentee ballot?

To receive an absentee ballot, you can write to the Prince George's County Board of Elections at:
1100 Mercantile Lane
Suite 115A
Largo, Maryland 20774

You may also call 301-341-7300.

7. Must I vote by absentee ballot if I apply?

Yes, even if your plans change, once you submit an application and a ballot has been mailed to you that is how you must vote in that particular election.

8. Do I need my voter's card to vote?

No, your voter's card is an information card only. You are not required to have it on election day although it is very helpful to the election judges working at the polls.

9. How may I obtain another voter's card if I lost my original one?

Call the Board of Elections at 301-341-7300 and request a duplicate card.

10. Does a change of address at the MVA change my voter registration?

If you make a change of address within Prince George's County, the MVA will share this information with the Election Office and you will get a new voter's card. If you move to or from another county or state you must reregister.

11. Can I vote at any voting location that I pass on election day?

No, the Board of Elections assigns you a very specific location to vote based on the address on your registration record. We cannot stress enough how important it is to keep your address up-to-date with the Election Office.

12. May I use my sample ballot in the voting booth?

Yes, you can premark your sample ballot and take it with you into the voting booth as a voting aid. This will actually help to speed up the voting process.

13. I'm a member of the armed forces stationed overseas. How can I vote by absentee ballot?

The Federal Voting Assistance Program (FVAP) in the Office of the Secretary of Defense is responsible for administering the Uniformed and Overseas Citizens Absentee Voting Act. This law provides that members of the U.S. Uniformed Services and merchant marine and their family members may vote absentee while away from their place of voting residence, wherever stationed, within or outside the United States. For detailed information on registering and obtaining an absentee ballot, call 1-800-438-VOTE or visit the FVAP website.

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Electrical (Permitting, Inspections and Enforcement)

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1. Is an Electrical Permit required for a low voltage device to be plugged into the existing receptacle?

No.

2. Can the homeowner perform electrical work on his or her premises?

Yes, if the work is limited, and he or she meets the Prince George’s County Electrical Code requirement, Subtitle 9 Section 9-117.

www.muicode.com

3. When is an Electrical Permit required?

An Electrical Permit is required for work that involves installation, relocation, repair, or maintenance of any wiring or device designed for conducting, consuming, or converting electrical current.

4. Is the Electrical Permit Application available online?

Yes, all Electrical Permit applications must be completed online by a Master Electrician, who has permission to apply online using his/her license number. For more information, visit DPIE’s Electrical Permit Application website page.

www.princegeorgescountymd.gov/1582/online-electric

5. What is the Application Process?

All Electrical Permit applications are processed online after certification is approved for the Master Electrician, who must be licensed in State of Maryland. The contractor can access the Electrical Permit Application at DPIE’s ePermits Online Portal.

Online Electrical Permit Application

6. After the issuance of a permit, is an inspection required?

Electrical work must be inspected, and the inspection must be requested at least 24 hours in advance by calling the automated IVR line at 301-755-9000 or made online at Schedule an Inspection.

Schedule an Inspection

7. What is the cost of an Electrical Permit, and how will it be calculated?

The cost of an Electrical Permit can be found on the DPIE Fee Schedule.

Online Electrical Permit link

8. What are the electrical site lighting requirements?

See DPIE’s page for Site Lighting Requirements.

9. For commercial interior with use and occupancy (CU-permit), are electrical drawings required?

Yes, existing electrical drawings for a change in use type and/or occupancy load are required. Otherwise, provide drawings for electrical work to be performed only.

10. What are the electrical plan review requirements for a Building Permit?

The list of electrical plan review requirements for a Building Permit may be viewed on DPIE’s website.

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Employee Services & Labor Relations (Human Resources Management)

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1. How do I elect to receive my W-2 form electronically in Employee Self Service (ESS) and how do I access it?

Annual W-2 forms are available for employees to access by January 31st each year. Employees can elect to receive their annual W-2 forms electronically in their Employee Self Service (ESS) portal. Guidance on how to elect to receive your W-2 form electronically in ESS and access your W-2 in ESS is available online here. 

2. How do I request a copy of my W-2 form?

Requests for W-2 forms that cannot be accessed in Employee Self Service must be submitted to the Office of Finance, Payroll Section. Please complete the Payroll Request Form and submit it via email to payrolldepartment@co.pg.md.us or fax to 301-952-5329. 

3. Who do I contact regarding work permits and work restrictions for minors?

To apply for and obtain a work permit, contact your local middle or high school guidance office. Contact the Maryland Department of Labor, Licensing and Regulations with all other inquiries on their website.

4. Who do I contact if I am having problems with discrimination on the job?

Contact the Office of Human Rights at 301-883-6170 in Prince George's County.

5. Who do I contact if I am being harassed?

Contact the Maryland Commission on Human Relations at 800-637-6247, the Office of Human Rights at 301-883-6170 in Prince George's County, or

online.

6. How do I become an American citizen? Where do I go to apply for a green card?

To obtain information, contact the United States Citizenship and Immigration Services at 800-375-5283 or on their website.

7. Where should I call if I have questions about being terminated from my job?

Contact the Department of Labor in the State in which you were employed. If you believe you were terminated unfairly, contact the Human Relations Commission in your jurisdiction.

8. What should I do if I am notified that an unemployment insurance claim was fraudulently filed in my name?

As a result of COVID-19 pandemic, the Maryland Department of Labor (DLLR) has seen a dramatic increase in fraudulent unemployment insurance benefit claims. Some County Government employees have been impacted by fraudulent unemployment claims filed using the employee’s social security number.

OHRM continually reviews and verifies unemployment claims as they are received from DLLR and notifies impacted employees it becomes aware of through their Agency Human Resource Liaisons. Additional information regarding Unemployment Insurance fraud can be found on the DLLR website. 

If you become a victim of identity theft, the Prince George’s County Office of Human Resources Management and the Police Department Financial Crimes Unit recommend taking the following steps: 

1. NOTIFY your Agency Human Resources Liaison of the fraud if they are not already aware.
   
   
2. MAKE A REPORT
   • DLLR: Submit a report with Maryland Department of Labor to report the fraud. Download the form online here or call the Claimant Benefit Fraud hotline at 1-800-492-6804. On the form you will need to select "Other" and indicate that you were notified of a fraudulent claim, as well as provide your contact information on the bottom of the form. Once the form is completed, please e-mail it to ui.fraud@maryland.gov. Please note that is it not recommended that you call DLLR for assistance, as they typically do not have enough staff to handle the volume of calls, so filing your report online is the best approach. 
     
     
   • Police Report: Call the non-emergency number for your local police station, as well as to the police station where the fraud took place to file a report. The non-emergency number for the Prince George’s County Police Department is 301-352-1200. The most effective way to file a report is to request that an officer come to your home to take your report when you call the non-emergency phone number. Please be sure to have the following information available when you file your report:
     • A copy of your FTC Identity Theft Report
     • A government-issued photo ID
     • Proof of your address, such as a mortgage statement or utility bill
     • Any proof you have of the theft.
   • US Department of Labor: File a report online with US Department of Labor Office of Inspector General’s OIG Hotline.
3. MONITOR YOUR CREDIT, as well as your families’ credit.  At a minimum create a fraud alert, (which is good for 1 year), for free. If you get a credit freeze (which is recommended) this is free. 
   • Please refer to the credit bureau information on page 5 of the Federal Trade Commission (FTC) Identify Theft Recovery Plan booklet available online here. 
   • Report identity theft to the Federal Trade Commission at www.identitytheft.gov. 
   • Request your free credit reports via www.annualcreditreport.com and review them for other fraudulent activities.
4. CREATE AN ACCOUNT through the Social Security Administration online at https://www.ssa.gov/myaccount. Creation of an account will ensure that you are aware of any use of your social security number. The Prince George’s County Police Department Financial Crimes Unit and Federal Agencies have found through past investigations that your personal information/social security number can be used to create an account and apply for benefits if it is not already being monitored.

QUESTIONS?
If you have any questions, please contact the Sgt. Andrea Sheehan with the Prince George’s County Police Department’s OIC, Financial Crimes, Cyber Crime, and Pawn Unit via email at ajsheehan@co.pg.md.us.  

9. Where should I call if I have questions about unemployment compensation?

Contact the Department of Economic and Employment Development in Baltimore at 800-827-4839, 877-293-4125 for Prince George's County, or visit their website.

10. Where should I call if I have questions about wage and hour?

Contact the Wage and Hour Division of the U.S. Department of Labor or the Department of Labor located in the state in which you are/were employed.

11. Where do I call if I have questions about worker's compensation?

Contact the Worker's Compensation Commission in Baltimore at 800-492-0479 or through their website.

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EMS Transport Billing (Fire/EMS)

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1. When will the Prince George's County Implement Transport Fee billing?

The program is scheduled for implementation on July 1, 2008.

2. How much are the Transport Fees?

Charges for ambulance transport include: $500 for Basic Life Support transport, $650 for Advanced Life-1 Support transport and $750 for Advanced Life Support-2 transport. There is also a $5 per loaded transport mile - from pick-up point to the hospital for ground transport. There will be no charge if there is no transport.

3. If I don't have health insurance and can not pay, what options do I have?

Patients transported that do not have health insurance will have the option of payment at a reduced rate or no payment based on a lack of ability to pay the bill.

4. How does billing work?

Prince George’s County has contracted with a company to handle EMS transport fee billing. After patient services are provided, insurance information will be obtained routinely, most often at the hospital. Residents may receive an initial statement or a request for verification of insurance information from the billing company. For County resident who are uninsured, Prince George’s County has adopted alternative billing policies.

5. What if my insurance company will not cover the transport fee?

The billing company will attempt to obtain information to show the medical necessity of your medical care. However, if the claim is ultimately rejected, the billing company will offer alternative payment options.

6. Will Medicare pay for transport fees?

Medicare will pay 80% of medically necessary transport fees. This payment will be considered as a payment in full.

7. If the co-payment for EMS Transports are being waived, are their any other out-of-pocket expenses incurred?

There will be no additional charges for County resident with health insurance, Medicare, Medicaid. Patients who reside outside of the County will be billed for charges not covered by insurance.

8. If there is an ambulance call to a school, business or workplace, what procedures will be followed?

Procedures and policies are the same regardless of the location of the emergency. County medical responders’ responsibility is to take care of the patient. Billing for transport services will be handled routinely after the patient’s needs are addressed.

9. How will my Privacy be protected?

All Department members have been trained on patient privacy and the Health Insurance Portability and Accountability Act (HIPAA). These requirements will be strictly enforced and adhered to.

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Enterovirus D68 (Health)

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1. What are the symptoms of Enterovirus D68 infection?

To find a list of Enterovirus D68 symptoms please view our Symptoms of Enterovirus D68 page. Symptoms of Enterovirus D68

2. How does the virus spread?

Since EV-D68 causes respiratory illness, the virus can be found in an infected person’s saliva, nasal mucus, or sputum. EV-D68 likely spreads from person to person when an infected person coughs, sneezes, or touches a surface that is then touched by others.

In the United States, people are more likely to get infected with Enteroviruses in the summer and fall.

3. Who is at risk?

In general, infants, children, and teenagers are most likely to get infected with Enteroviruses and become ill. That's because they do not yet have immunity (protection) from previous exposures to these viruses. Adults can get infected with Enteroviruses, but they are more likely to have no symptoms or mild symptoms.

Children with asthma may have a higher risk for severe respiratory illness caused by Enterovirus D68 (EV-D68) infection.

4. How is it diagnosed?

Enterovirus D68 (EV-D68) can only be diagnosed by doing specific lab tests on specimens from a person’s nose and throat.

The Center for Disease Control recommends that clinicians only consider EV-D68 testing for patients with severe respiratory illness and when the cause is unclear. Clinicians should contact their local health department for guidance.

5. What are the treatments?

There is no specific treatment for people with respiratory illness caused by Enterovirus D68 (EV-D68). For mild respiratory illness, consult your physician if you are unclear of what over-the-counter medications for pain and fever.

Some people with severe respiratory illness may need to be hospitalized.

6. How can I protect myself?

You can help prevent yourself from getting and spreading EV-D68 and other respiratory illnesses by following the steps on the How to Protect Yourself From Enterovirus-D68. How to Protect Yourself From Enterovirus-D68

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Environment

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1. Where do I report an abandoned vehicle parked on public property?

The Abandoned Vehicle Section removes wrecked, dismantled, unlicensed or inoperable motor vehicles from public space. To report violations contact PGC311: online at mypgc.us/pgc311 or by dialing 3-1-1 (if in the County) or 301-883-4748 (if out of the County). 

2. How does your Budget and Procurement Section help my community?

The Budget and Procurement staff monitors the acquisition of materials, equipment and supplies the Department uses to implement our community services and programs. The services we provide, such as solid waste, stormwater management, tree preservation, stream clean-ups, property and construction inspections, vehicle impounds, and animal control programs, make up a large percentage of our budget. Please call 301-883-5810 for more information.

3. Our organization is planning a public meeting to include a discussion on the services provided by the Department of the Environment. Can you help?

Our Communications Section staff can help you identify issues that may be of concern to your community or group, and schedule representatives from our department to provide you with the pertinent information. Additionally, they are available to assist you with public events and meetings by arranging to have the department display a booth or information table on your topic of interest. For more information, please call the Communications Section at 301-883-5952.

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ePlan (Permitting, Inspections and Enforcement)

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1. How do I apply for a revision on the eplan system?

To apply for a revision to the application/permit, or address review comments, please send a PDF or Word document to eplan@co.pg.md.us with the narrative requirements indicated below. The Narrative must be signed by the requester; please note that only the current applicant on record or the property owner may sign the narrative. You will receive a notification from ePlan to upload the revised drawings after the revision to the application/permit has been processed, if applicable.

Narrative Requirements:

• Case Number
• Applicant Name
• Email Address
• Revised Work Description
• List of file names being uploaded, if applicable
• Departmental reviews that have already been completed, if applicable
• Change of construction cost, if applicable
• Any Additional Changes, if applicable
• Include the following Attestation Statement with a signature and date

DISCLAIMER AND ATTESTATION

By submitting this application, I certify and attest that I am authorized to make this application. I certify that all statements on this application are true and complete to the best of my knowledge and belief and are made under the penalties of perjury. I agree to comply with all applicable Maryland and Prince George’s County laws and regulations. The work described herein is true and accurate and will be performed in compliance with applicable codes and standards of Prince Georges County and the State of Maryland. I hereby declare and affirm under penalty of perjury, that I understand Section 4-117 and that penalties of $1,000 per day can be assessed for working without or outside the scope this permit. The making of false statements on this application is punishable by civil or criminal penalties.

2. Are we still required to submit 11”x17” wet seal drawings for eplan submission after all reviews have been completed?

Due to current COVID-19 terms, submittal of wet seals has been suspended in exception of CU & CGU case types. Customers will be required to submit wet seals before “Final Inspection” for CU and CGU case types, in order to get the certificate of occupancy. The applicant must print out all the signature ready stamped drawings in the “approved permit set folder” on 11”x17” sheets and apply the original signature and seals. For all other commercial case types (without a U attached to it), we can issue the permit without submittals of wet seals if a Third-Party Inspection Program (TPIP). 

The signed 11”x17” set can be placed in DPIE’s drop box, located outside DPIE headquarters at 9400 Peppercorn Place, Largo MD 20774.

3. How do I upload revised drawings for further review?

Please be advised that while your project is “in review,” you will not be able to upload any additional files. Once the review cycle is complete, and all the reviewers have finished their individual reviews, you will receive a task to upload your revised drawings.

4. I have a task to upload. Why will the ePlan system NOT allow me to upload my drawings in the applicable folder?

When uploading into PF projects, you will NOT be permitted to upload into the Parent Folders. You will need to click on the “+” sign by the discipline folder where you wish to upload. You will then be given two options to choose from: drawings or documents. Please upload accordingly. See the screenshot below using the Architectural folder as an example.

5. How do I pay my fees for my ePlan project online?

Online payments can be made at any time by clicking here. Please ensure that you complete the associated applicant payment task in ePlan as well.

6. Do you provide additional training for users who are not familiar with the ePlan system?

We have an ePlan training video which has step-by-step instructions on how to navigate ePlan. The video includes: how to upload files, access and complete task, pay fees, view change marks, and more!  DPIE also offers free ePlan Trainings that are held the third Thursday of every month via Zoom. All those who wish to attend may sign up on the activities link. 

For more information on Trainings and Webinars, check the DPIE website’s main page regularly.

7. How long does it take to review my commercial project and how do I obtain review status updates?

Due to current events, projects can take up to 4-6 weeks to review depending on the complexity of the project. Just because they can take up to 6 weeks, doesn’t mean that they necessarily will. You may check back in 2-3 weeks for an update, and in the meantime, continue to check your emails. Once reviews are completed you will receive an email notification. Friendly reminder, the applicant has access to the department review status by going into the project reports and clicking the magnifying glass next to Department Review Status.

8. How long does it take for my project to get issued on ePlan?

Once your project is in issuance, we please ask that you allow 1-2 business days for our issuance team to close out your project and issue your permit.

9. Why have I not received a review update, and how do I reach the reviewer to obtain a review status?

Please ensure that you have contacted the applicant to advise you of your current review status of your project. The applicant is able to contact the reviewer directly to get an immediate review status.

10. How do I obtain more information about your permitting and online application process?

Please visit the Permits page(s) on DPIE’s website for all updates on our online permitting services. 

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Family Investment (Social Services)

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1. How do I apply for services?

There are three ways you can apply for services: online, in person, and by mail. Learn more on the Family Investment page.

2. I'm married. Do I qualify for assistance?

Any county resident may apply for benefits through any of the financial assistance programs administered by the Prince George's County Department of Social Services regardless of marital status. Please note, when processing your application we will require information about the members of your household and their income. Learn more on the Family Investment page.

3. How long does it take to process an application?

Normal processing time for an application is 30 days. Please note, if you have missing forms and/or information your application could be delayed. Learn what forms are required on the Family Investment page.

4. What can I do while I’m waiting a decision?

If you are applying for Medical Assistance, you can apply for the Primary Adult Care (PAC) program at PAC. For more information please visit the Primary Adult Care (PAC) Program on Maryland's Department of Health and Mental Hygiene.

You may also contact your local Health Department at 888-561-4049 for additional community resources.

If you are waiting on a Food Stamp decision, you may call 301-909-6343 for information about local pantries. You may also contact Capital Area Food Bank or SHARE Food Network.

If you are waiting on Emergency or Energy Assistance, please begin or continue with any payment arrangements until we are able to make a decision.

Learn more about these individual programs on the Family Investment page.

5. I have a change in circumstance or have moved, what do I do?

Contact your case manager as soon as possible. You may also download the form to a report a change on the Onine Forms page.

6. What do I do if I don’t agree with a decision about my case?

If you feel we have made an error in processing your case or don’t agree with our decision, you can speak with your case manager about a review of your case or you may file an appeal to have your case reviewed.

You can visit the office where you applied, Office Locations to receive and submit an application or you can download the Appeal Form and submit it to your local office. Access the necessary forms on the Online Forms page.

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Fire & Life Safety (Permitting, Inspections and Enforcement)

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1. Do I need a permit if I am modifying less than 10 sprinkler heads in commercial buildings and 6 or less in residential buildings?

Yes, you do need to obtain a permit; however, you do not need to provide plans for review in accordance with Section 4-157(a), Subtitle 4. Plans are not required for automatic sprinkler system modifications or installations in commercial buildings involving 10 sprinkler heads or less, and not involving the shifting of any cross mains or risers. Plans are not required for automatic sprinkler system modifications in single family dwellings for adding or relocating sprinkler heads on the basement level or grade level involving 6 sprinkler heads or less, and not involving the shifting of any cross mains or risers or creating a more hydraulically demanding remote area. Inspection and testing shall still be required after completion of the work.

2. Do you review plumbing drawings?

No, all plumbing requirements are handled by the Washington Suburban Sanitary Commission (WSSC). Plumbing drawings can be provided for reference. For more information, visit the WSSC website.

Commission.

3. What are the fees for a fire alarm or sprinkler system?

The cost of fire alarms and sprinkler systems can be found on the DPIE Fee Schedule.

Current Fees page.

4. What are the current editions being used for applicable NFPA standards and adopted codes?

2018 IBC, 2018 NFPA 101, 2018 NFPA 1, Maryland Fire Prevention Code, Prince George’s County Subtitle 4 Building and Subtitle 11 Fire Safety. View adopted codes and amendments:

Refer to Subtitle 11, Section 11-253

The following are current editions of our most frequently used NFPA standards: 

• 2018 NFPA 1 Fire Code - 2018 NFPA 101 Life Safety Code 
• 2016 NFPA 13/13R/13D Sprinkler Systems 
• 2016 NFPA 14 Standpipe and Hose Systems 
• 2016 NFPA 20 Fire Pumps 
• 2018 NFPA 30/30A Flammable and Combustible Liquids Code 
• 2016 NFPA 72 National Fire Alarm and Signaling Code 
• 2017 NFPA 1142 Water Supplies for Suburban and Rural Fire Fighting

County Legislative/Zoning Information System page.

5. What is the maximum distance allowed from the Fire Department connection to the nearest fire hydrant?

A fire hydrant is required within 200 feet of any required Fire Department connection, in accordance with Section 4-167, Subtitle 4.

6. How do I schedule a Fire Inspection?

Fire Inspections are handled by the Fire/EMS Department. To schedule an appointment, contact the Office of the Fire Marshal at 301-583-1830.

7. Do single family homes (one- and two-family dwellings) require automatic sprinklers?

Yes. The Fire System shop drawings are required to be reviewed and approved by a DPIE-certified, third-party plan review agency. Visit DPIE’s website to view a current list of Third-Party Reviewers for Fire Protection Systems.

Third Party Reviewers for Fire Protection Systems.

8. Do I need to file plans for a sprinkler monitoring system?

Yes, fire alarm shop drawings are required to be submitted for automatic sprinkler monitoring systems. Once you receive approval by a Certified Third-Party Reviewer for Fire Protection Systems, submit the plans and booklets through DPIE’s ePermits Online Portal.

9. Do I need to file fire alarm shop drawings to change a fire alarm panel?

If the change is only for the fire alarm panel with no changes to associated field devices, then fire alarm plans need not be submitted. However, an Electrical Permit is still required for the fire alarm panel changes.

10. What adjustment to the water supply is required?

According to Subtitle 4, Section 4-158 (k), The system supply shall be based upon the low hydraulic grade shown on the Hydraulic Information Sheet, as determined by the Washington Suburban Sanitary Commission (WSSC) or lowest hydraulic point per the water authority in areas not served by WSSC. The demand for the automatic sprinkler system must be below the available water supply curve, as follows:

1. Automatic sprinkler demand plus 10% or 10 psi, whichever is greater for commercial systems under NFPA 13 and NFPA13R
   
2. Automatic sprinkler demand plus 5% or 5 psi, whichever is greater for residential systems under NFPA 13D.

Commission.

11. When do I need to request a water test from Washington Suburban Sanitary Commission (WSSC) for my automatic sprinkler system?

All plans that require hydraulic calculations must verify all water supplies. All new buildings and additions require that the water test be provided from Washington Suburban Sanitary Commission (WSSC). Learn more information on the Automatic Sprinkler System page.

Automatic Sprinkler System page.

12. Is the International Fire Code (IFC) adopted by the County?

Subtitle 4, Section 4-106 (e) Subsection 101.4.5, Applicability. Whenever this Code makes reference to the International Fire Code, the requirements of the National Fire Protection Association (NFPA) 1 and Subtitle 11 of the Prince George's County Code shall apply except where referenced in Section 413, 2018 IBC Combustible Storage, 2018 Section 426, 2018 2015 IBC Combustible Dusts, Grain Processing and Storage, Section 427 Medical Gas Systems, and Section 428 Higher Education Laboratories.

13. Can the fire protection systems be reviewed under the Building Permit application?

No, the fire protection systems require a separate permit and a third-party review process. The Building Permit and any revisions to the Building Permit must be permitted before obtaining a Fire Protection Systems Permit. Visit DPIE’s website page on Fire & Life Safety for more information on the Third-Party Review Program.

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Fire Transport Billing (Fire/EMS)

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1. When will the Prince George's County Implement Transport Fee billing?

The program is scheduled for implementation on July 1, 2008.

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Flood Management (Environment)

Show All Answers

1. How can a property owner determine if the property is in a Special Flood Hazard Area (SFHA)?

FEMA publishes Flood Insurance Rate Maps, which show the flood hazard areas in communities. The Flood Insurance Rate Map for the county is on file with the Department of the Environment (DoE) and many insurance companies. In addition to the Flood Insurance Rate Map, DoE has done a number of watershed studies covering most of Prince George's County. The Flood Insurance Rate Map and local floodplain maps can be viewed by the public at the DoE offices in Largo. In addition, local residents and business owners can call the Department of the Environment at (301) 883-5810 to request floodplain information about their particular property.

2. What if I disagree with my lender's determination that I am in the flood zone?

Property owners may not contest the requirement if the lending institution has established the requirement as part of its own standard lending practices. However, if a lending institution is requiring the insurance to meet mandatory flood insurance purchase requirements of the National Flood Insurance Program (NFIP), the property owner and lender may jointly request that Federal Emergency Management Agency (FEMA) review the lending institution's determination. The FEMA review merely looks to see if the determination is accurate based upon a review of the NFIP maps and the location of the property in relation to the Special Flood Hazard Area (SFHA).

If a property owner is not satisfied with the results of this review, they may apply for a Letter of Map Amendment (LOMA), which is a more detailed look at the elevation of the structure on the property and the elevation of the floodplain as shown on the NFIP map. Please contact the Sustainability Division at (301) 883-5810 or ltennekoon@co.pg.md.us for additional information on the LOMA process.

3. What if I disagree with my lender's determination that I am in the flood zone?

Property owners may not contest the requirement if the lending institution has established the requirement as part of its own standard lending practices. However, if a lending institution is requiring the insurance to meet mandatory flood insurance purchase requirements of the National Flood Insurance Program (NFIP), the property owner and lender may jointly request that Federal Emergency Management Agency (FEMA) review the lending institution's determination. The FEMA review merely looks to see if the determination is accurate based upon a review of the NFIP maps and the location of the property in relation to the Special Flood Hazard Area (SFHA).

If a property owner is not satisfied with the results of this review, they may apply for a Letter of Map Amendment (LOMA), which is a more detailed look at the elevation of the structure on the property and the elevation of the floodplain as shown on the NFIP map. Please call Sustainability Division at 301-883-5839 for additional information on the LOMA process.

4. How can a property owner determine if the property is in a Special Flood Hazard Area (SFHA)?

FEMA publishes Flood Insurance Rate Maps, which show the flood hazard areas in communities. The Flood Insurance Rate Map for the county is on file with the Department of the Environment (DoE) and many insurance companies. In addition to the Flood Insurance Rate Map, DoE has done a number of watershed studies covering most of Prince George's County. The Flood Insurance Rate Map and local floodplain maps can be viewed by the public at the DoE offices in Largo. In addition, local residents and business owners can call DoE or the Department of Permitting, Inspections, and Enforcement (DPIE) at (301) 636-2060 to request floodplain information about their particular property.

5. My mortgage company informed me that I am in a designated Special Flood Hazard Area (SFHA). What is a SFHA?

The Special Flood Hazard Area (SFHA) is what is commonly referred to as the "100-year" floodplain. This is somewhat of a misnomer because it often leads people to believe that this is a flood that occurs only once in 100 years when in fact there might be two "100-year" floods within a month. The "100-year flood" is the name given to a flood that has a 1% chance of occurring in any given year. In fact, over a 30-year mortgage, there is a 26% chance that a flood will occur to a home and only a 4% chance of a fire. For more information please visit our Flood Insurance page.

Flood Insurance page.

6. Why is my lender requiring the purchase of flood insurance?

For nearly every mortgage transaction in the United States that involves a structure, the lender reviews current National Flood Insurance Program (NFIP) maps for the community in which the property is located. The NFIP map review is made to determine the location of the property in relation to the Special Flood Hazard Area (SFHA). If the lender determines that the structure is indeed located within the SFHA and the community is participating in the NFIP, the borrower is notified that flood insurance will be required as a condition of receiving a loan.

These lender requirements are set forth in the Flood Disaster Protection Act of 1973 and the National Flood Insurance Reform Act of 1994. Stipulations of these legislative acts require the purchase of flood insurance by property owners who are being assisted by federal programs or by federally regulated institutions in the acquisition or improvement of land, or facilities, or structures located or to be located within an SFHA. For more information please visit our Flood Insurance page.

Flood Insurance page

7. How can a property owner determine if the property is in a Special Flood Hazard Area (SFHA)?

FEMA publishes Flood Insurance Rate Maps, which show the flood hazard areas in communities. The Flood Insurance Rate Map for the county is on file with the Department of the Environment (DoE) and many insurance companies. In addition to the Flood Insurance Rate Map, DoE has done a number of watershed studies covering most of Prince George's County. The Flood Insurance Rate Map and local floodplain maps can be viewed by the public at the DoE offices in Largo. In addition, local residents and business owners can call the Department of Public Works and Transportation at 301-883-5777 to request floodplain information about their particular property.

8. Who can purchase a flood insurance policy?

National Flood Insurance Program (NFIP) coverage is available to all owners of insurable property (a building and/or its contents) in a community participating in the NFIP. Owners and renters may insure their personal property against flood loss with "contents coverage."

For the answers to additional questions on flood insurance purchase requirements and flood zone determinations, visit the FEMA website.

FEMA website

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Floodplain (Permitting, Inspections and Enforcement)

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1. How do I find out if my property has any floodplain on it?

Contact DPIE Site/Road Plan Review Division at 301-636-2060 and ask to speak with the floodplain engineer. Submit the "Floodplain Information Request Form" and the required fee.

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Flue/Influenza (Health)

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1. What is Influenza?

Influenza, or flu, is a respiratory illness caused by a virus.

2. What is Avian Flu?

Avian flu - commonly called the bird flu - is an infection and causes varied symptoms in birds. The H5N1 has killed birds in Europe, Asia and Africa.

3. What are the symptoms of the Flu?

Influenza symptoms include: fever, headache, nasal congestion, cough, sore throat, muscle aches, and tiredness. Gastrointestinal symptoms such as nausea, vomiting, and diarrhea are more commonly seen in children.

4. What is a Pandemic Flu Outbreak?

A pandemic is a worldwide disease outbreak and can cause large numbers of fatalities. It can happen when a new virus strain emerges and humans have no immunity to it, meaning our bodies have no defense to the new germ. To date, there have been no cases of the Avian (bird flu) H5N1 virus in the United States, nor has there been a human transmission of the disease in a form that could fuel a pandemic.

5. How can I reduce my risk of getting the flu?

Influenza virus is spread when a person coughs or sneezes and the airborne droplets are inhaled by another person. However, the virus can also be spread by touching contaminated surfaces, and then touching one's face. The best way to prevent the spread of the influenza virus is by practicing good personal hygiene and getting vaccinated yearly. Personal Hygiene Tips.

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Food Scraps Composting (Environment)

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1. What are the benefits of participating in the County’s Curbside Composting program?

Collecting compost at the curb will: 

• Keep valuable materials out of our landfill. 
• Reduce methane greenhouse gas emissions. 
• Protect our environment. 
• Help Prince George’s County reach our zero waste goals. 

2. How can I participate?

Eligible residents who currently receive curbside County trash AND recycling collection services will receive a composting starter kit with a 2-gallon kitchen pail, an exterior 32-gallon wheeled green cart, and educational materials. 

3. What can I compost?

Acceptable items include: 

• Non-food items like yard trim, uncoated paper products, and compostable cutlery. 
• Food items like produce, cooked meats, bones, shells, dairy (no liquids), baked goods, tea, coffee grounds, and other food scraps. 

Unacceptable items include: 

• ANY plastic (including bags). 
• Pet or human waste (including used facial tissues, baby wipes, kitty litter, or diapers). 

For a complete list of acceptable and unacceptable materials, visit mypgc.us/compost. 

4. Can I compost leftover cooking grease and oil?

No; cooking grease, fats, and oils are not accepted for composting. These items can be recycled at the County’s Household Hazardous Waste Acceptance Site at the Brown Station Road Sanitary Landfill, Thursday through Saturday. 

5. How do I compost my food scraps?

Collect food scraps in the pail; empty the kitchen pail into the green cart for collection by 6 a.m. on Monday. 

Do NOT place your pail at the curb. For detailed instructions, see the How to Compost Guide at mypgc.us/compost. 

6. What compostable bags/liners are accepted?

• Compostable bags are available at stores and must be labeled as either “home compostable” or “commercially/industrially compostable.” 
• Bags labeled biodegradable but not compostable are not accepted. 
• View the list of acceptable compostable bags online at mypgc.us/compost. 

7. What happens to my compostable materials (food scraps and yard trim) once they are collected?

All materials are transported to the Prince George’s County Organics Composting Facility for processing. Materials are placed in a bunker composting system where they decompose and are transformed into a nutrient-rich soil amendment marketed and sold in bulk as Leafgro GOLD®.

8. How is the Curbside Composting program different from backyard composting?

The County’s program accepts additional types of food waste unsuitable for backyard composting. However, residents who currently compost at home are encouraged to continue. 

9. How do I control odors?

• Clean the green cart and pail regularly to reduce odors and avoid pests. 
• Sprinkle baking soda in the cart and layer yard trim or uncoated paper loosely in the bottom to absorb excess moisture. 
• Put compostable materials in the refrigerator or freezer before placing them in the green cart. 

10. How do I report a missed compost or yard trim collection?

To report a missed Prince George’s County-provided compost collection, contact PGC311 (out of County: 301-883-4748). If your collection is completed by a municipality or directly between you and a hauling company, or arranged by your homeowners’ association or municipality, contact them directly. 

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Grading (Permitting, Inspections and Enforcement)

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1. Do I need a permit to grade behind my yard? When is it necessary to have a Grading Permit?

Yes, a grading permit is required if you are grading more than 5,000 square feet of land or moving more than 100 cubic yards of soil. If you are grading in the public road rights-of-way, a street construction permit is required even if less than 5,000 square feet.

2. Where do I go to apply for a Building or Grading Permit?

You may apply for a Building or Grading Permit at the ePermits Online Portal.

3. How long does it take to issue a Site Development Concept Approval?

It takes approximately 3 months. Expedited processing is available if permittee hires peer reviewers. Visit DPIE's website for more information regarding the Peer Review Program.

4. How long does it take to issue a Site Development Fine Grading Permit?

Depending on the size of the project, the response time to County comments and status of approvals from other agencies (M-NCPPC, PGSCD) is approximately 5 months. Expedited processing is available if permittee hires peer reviewers. Visit DPIE's website for more information regarding the Peer Review Program.

5. I am an Engineer in another state and I have a project in Prince George’s County to develop. How do I start the permit process and what are the procedures? Which application comes first?

This table identifies key approvals needed.

Phase	Prince George’s County DPIE	Prince George’s County SCD	Prince George’s County M-NCPPC	WSSC
CONCEPTUAL	Site Development Concept Floodplain Delineation (Existing)	Erosion Sediment Control Concept Plan	Natural Resource Inventory (NRI) or Equivalency Letter Preliminary Plan of Subdivision Conceptual Site Plan or Comprehensive Design Plan Type 1 Tree Conservation Plan or Exemption Letter	Preliminary Water/Sewer Sketch and Letter of Finding
PERMITTING	Building Permit Street Grade Establishment Plan (Public Roads) Site Development Fine Grading Permit including: storm drain, stormwater management, grading, roads, sidewalk, parking, bridges, culverts, easements, signals Floodplain Delineation (Proposed)	Site Development Sediment Control Plan Final Sediment Control Plan (FSC)	Site Plan and Landscape Plan (Detailed Site Plan Specific Design Plan, Special Exception Site Plan or by Right Site Plan) Type 2 Tree Conservation Plan Final Plat of Subdivision	Final Water/Sewer Plans and System Extension Permit Final Water/Sewer Plans (Private) and On-site Water Sewer Permit Plumbing Permit

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Health (Permitting, Inspections & Enforcement)

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1. How long will it take for a review of my plan submittal?

Our staff strives to complete an initial review with written comments sent out to the applicant within ten business days and a resubmittal review within five business days.

2. How soon can a preopening or a site installation inspection be scheduled?

Our commitment is to schedule inspections to meet the needs of our clients and within the constraints of our workload within five business days. The plan reviewer who reviewed/approved your food, swimming pool/spa, well or onsite sewage disposal plans will be your on-site inspector.

3. What needs to be submitted for a plan review?

Refer to our plan design guides for food, public swimming pools/spas, and for sewage disposal systems at Health Forms.

4. How do I submit drawings for the plan review?

Complete the Plan Review Application and upload the drawings for Food Facilities, Remodels, Equipment Evaluations, Raze, and Septic Applications using the ePermits Online Portal. 

5. How do I obtain a raze permit?

Prior to any raze or demolition activity, a site inspection must be scheduled with the Health Department representative to determine the structure/property is free of asbestos-containing material (ACM) or other hazardous materials. The property will also be inspected for the presence of abandoned wells, septic tanks, and underground storage. Contact our field inspector at 301-636-2070 for additional information. 

6. Can I open a food service facility in my home?

In most cases, zoning constraints and food regulations do not allow residential property to be used for the preparation and service of food for public consumption. However, there are a couple of exceptions:
• Preparation of “cottage foods” & their sale at farmers' markets and temporary events.
• Bed & Breakfast operation: defined as eight rooms or fewer for rent, is not required to have a food service permit if food is limited to only “continental breakfast.” Refer to COMAR 10.15.03.02(16)(a),(b),(c).
Note: This also will require a single-family rental license for your home, which can be obtained from our website.

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Health Plan Review (Health)

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1. How long will it take for a review of my plan submittal?

Our staff strives to complete an initial review with written comments sent out to the applicant within 10 business days and a resubmittal review within five business days.

2. How soon can a preopening or a site installation inspection be scheduled?

Our commitment is to schedule inspections to meet the needs of our clients and within the constraints of our work load. Normally, that would be within five business days. The plan reviewer who reviewed/approved your food or swimming pool plans will be your on-site inspector. Sewage disposal system installation inspections are made by our field inspector who can be reached at 301-883-7624.

3. What needs to be submitted for a plan review?

Refer to our plan design guides for food and for sewage disposal systems online.

4. How do I obtain a raze permit?

After receiving a property raze inspection by contacting our field inspector at 301-883-7624, bring your utility cut-off confirmation statements (gas, electric, water) to the Permits section of DPIE and complete a raze permit application. The permit will be issued during your visit. For more information, contact our Field Inspector.

5. Can I open a food service facility in my home?

In most cases, zoning constraints and food regulations do not allow a residential property to be used for the preparation and service of food for public consumption. Learn more on our Home Food Service page.

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Inspections (Permitting, Inspections & Enforcement)

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1. Who can I contact to have my fire systems inspected and certified?

If you are installing a brand new system, you would first need to obtain permit(s) by submitting Fire Protection Engineered plans for approval through the DPIE Plan Review Division; Or if you are conducting a maintenance inspection and testing, you can utilize at least a NICET level 3 up to a fire protection engineer to certify the testing and inspections of the system. The NICET inspector must be certified for the system(s) in which they are inspecting. 

For a fire protection engineer, you will need to utilize one of the authorized inspectors provided in the Third-Party Inspection Program Fire Protection Consultants list.

2. Can I use any electrical inspector for a third party electrical inspection?

No, you will need to utilize one of the authorized inspectors provided in the Approved Third-Party Electrical Inspector list.

3. How do I set up a Third-Party Inspection Program (TPIP) Pre-Construction Meeting?

First, your construction project must meet the criteria and/or be approved to be part of the TPIP. If you are utilizing a third-party team that is familiar with the program, please assign a point person as a contact for the DPIE Inspections Division at 301-883-3820. Make sure they specify whether or not the preconstruction meeting is for site development or the building construction portion.

4. How can I find out what time my inspector will arrive?

Due to each inspection day being different from the day before, with unpredictable amounts of inspection requests, the Inspections Division usually provides a time between 9:00 a.m. and 2:00 p.m. However, division staff will make an effort to provide you with a more accurate time frame, such as a.m. or p.m.

5. Can I operate a business of any type without a Use and Occupancy Certificate issued by Prince George’s County DPIE?

No.

6. What is the Third-Party Inspection Program (TPIP)?

The Third-Party Inspection Program (TPIP) establishes a building inspections procedure that utilizes qualified, third-party professionals, in addition to the County’s Quality Assurance Inspectors, to conduct and document field inspections of commercial building construction projects and other projects permitted by DPIE. The use of third-party inspection teams is based on their ability to expedite project inspections resulting in the timelier issuance of a project use and occupancy certificate. The TPIP is usually required for all projects with total construction cost amounts greater than $200,000. The Building Code Official or designated representative may include or exclude a project from the TPIP due to its complexity, simplicity, or innovation, based on recommendations from the Associate Director for the Inspections Division (ID) or designee, and/or upon written request from the property owner.

7. Why do I see DPIE vehicles parked after hours and during the day at private residences?

During the COVID-19 pandemic, the Prince George’s County Executive has authorized remote work locations and telework from home. DPIE staff, depending on their positions, may frequently be away from their private residences, or the County-owned vehicle may infrequently be mobile due to that employees’ duties, such as management; these managers still must respond to critical and essential emergencies that may arise from day to day. Also, the employee may be performing their duties as an inspector at this particular location.

8. My neighbor is performing illegal construction, who should I contact?

You should contact PGC311 by dialing 3-1-1 if you are inside the County or 301-883-4748 if you are outside of the County, Monday through Friday 7:00 a.m. to 7:00 p.m. except Federal and County holidays. You may also report this activity, as well as other violations, to PGC311 online.

9. Do I need a permit to do work in Prince George’s County?

Any owner or owner’s authorized agent who intends to construct, enlarge, alter, repair, move, demolish or change the occupancy of a building or structure, or to erect, install, enlarge, alter, repair, remove, convert or replace any electrical, gas, mechanical, or plumbing system, the installations of which is regulated by the adopted codes of DPIE and WSSC, or to cause any such work to be performed, shall first make application to the building official and obtain the required permit(s).

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Job Opportunities (Police)

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1. Are you accepting applications for employment as Prince George's County Police Officers? If not, when will you start?

To obtain information on all County positions for which applications are currently being accepted, including the position of Police Officer, visit the Prince George's County Employment page . Employment Page

2. What is the current starting salary for a Prince George's County Police Officer?

The starting salary for an entry level police officer is $47,076. Experienced police officers, with up to 8 years of service, may be paid at a slightly higher rate.

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Jobs First (Central Services)

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1. What is CB-17-2011 “Jobs First Act”?

The new law that has been created for the purpose of enhancing the County’s economic development. CB-17-2011 “Jobs First Act” creates bidding preferences and participation requirements for County-based businesses and County-based small businesses on certain procurement contracts for goods and services with the County.

2. When does CB-17-2011 “Jobs First Act” go into effect?

CB-17-2011 “Jobs First Act” is effective as of July 1, 2013.

3. Who is the CB-17-2011 “Jobs First Act” going to benefit?

The CB-17-2011 “Jobs First Act” is going to benefit both businesses and residents in Prince George’s County. County-based, County-based small, local MBE’s and out-of-county MBE’s will benefit mainly from increased bonus factors. Residents will benefit mainly from the increase in jobs via the First Source Registry to be maintained by the Prince George’s County Economic Development Corporation’s Workforce Services Division.

4. How will people know where to register/apply for the First Source Registry?

The marketing will be increased and spread via posters and announcements throughout the library system, schools and town halls meetings.

5. What is the obligation of the bidder to stay local after being certified?

All certifications must be renewed annually; SD3 will conduct site visits and interviews; reviewing financial documents will be a routine process; other procedures are to be determined.

6. How are procurements being tracked in each agency?

OIT will be analyzing the GEAC System.

7. How is the success of the business measured pertaining to Local status to remain qualified for certification purposes? Some County-based businesses do business outside of the County.

51% or greater of the company’s assets or revenue have to be generated within Prince Georges County.

8. Are there certain contracts in Prince Georges County that will be exempt from the CB-17-2011 “Jobs First Act”?

No, all projects in Prince Georges County will have to abide by the new law, including development procurements.

9. What is the thought process behind this law if smaller businesses no longer have an advantage?

The overall goal of CB-17-2011 “Jobs First Act” is to help all local business to be able to stimulate economic growth within Prince Georges County.

10. Under what circumstance would a business be granted a waiver with regard to CB-17-2011 “Jobs First Act” requirements?

The Purchasing Agent (or designee) will determine whether or not the business has met its “best efforts” pending a review of a written submission from the business. The written submission should explain how the business tried to meet the requirements of the new law and reasons why the requirements were not met.

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Land Acquisition & Real Property (Central Services)

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1. How do I obtain a copy of a deed?

To obtain a copy of a deed, you must contact Land Records for Prince George’s County. The help desk phone number is 301-780-2253.

2. Can I purchase property at the assessed value?

County property is not sold for assessed value. The process for setting a minimum sale price is as follows:
- When no purchaser is specifically identified, the County Executive may sell the property to the highest bidder at a public sale
- Prior to the public sale the County Executive and the County Council must agree on a minimum sale price for any County property being sold
- Customarily the minimum sale price is set at fair market value
- Fair market value is determined by appraisal and
- The price set must comply with Subsections 2-111.01(b) and (c) of the Prince George’s County Code.

3. Who should I contact to get a County-owned property cleaned?

To get a County-owned property cleaned, please complete the Request for Clean Lot Services form and fax it to the Office of Central Services at 301-883-6464. Download the form online (PDF).

4. How often does the County conduct surplus property sales?

The County is required to conduct surplus property sales at least once per year. There are instances where more than one sale is conducted.

5. How is County owned property surplussed?

County-owned property is surplussed via executive order or surplus resolution. Certain factors such as lot size, whether the lot can be built upon and specific use will determine whether an executive order or surplus resolution will be used to surplus the property. Please refer to Section 2-111.01 of the Prince George’s County Code for more information.

6. When is the County tax sale held?

The County conducts tax sales the second Monday of May each year. This year’s tax sale will be held on May 12, 2008. For more information, contact the Office of Finance/Treasury Division at 301-952-4030 or 301-952-4252.

7. Can the County donate property to non-profit organizations or citizens?

The County Executive may propose a plan to dispose of County property through sale, lease, or other conveyance to public or private parties to promote a specific public purpose. The public purposes for which County property may be transferred are limited to the following:
- Elderly housing
- Affordable family housing
- Transportation
- Not-for-profit sport and recreational uses
- Day care centers for children or adults

The County Council must approve the plan by resolution before the property can be transferred.??

8. Does the County make any Representations and/or Warranties of Sale?

No, All land to be disposed via public sale has no structures or improvements and is being offered and shall be sold “as-is”, “where is” and “with all faults” and Prince George’s County nor the Office of Central Services shall make no warranties or representations, expressed or implied.

9. Once the Invitation To Bid (ITB) has been releases what are some of the required form to submit ones Expression of Interest (EOI)?

Include  in Expression of Interest BID:

1. Review Fair Market Value Appraisal which can be found on the OCS website
2. Populate the Short or Long Form which can be found on the OCS website
3. Any additional project documents or addendums
4. Include a ten percent (10%) earnest money deposit in the form of cashier’s check,  wire   transfer or  bank  issued   certified check payable to Prince George’s County, Maryland (Earnest  money of   all  unsuccessful  bidders   shall  be  returned immediately upon the  completion of   the  bid evaluation and acceptance  by the  County)

 Appendices

Affidavit of Non conflict Form 

PDF Electronic Signature Agreement

Editable Corporate Acknowledgement Form

10. How are the community and other stakeholders most effectively engaged in the process for the utilization of surplus property?

The success of any development project hinges on the inclusion and support of the local community.   Respondent is strongly encouraged to work with stakeholder  and local community groups and area residents to understand how the community’s goals can be met in their Expression of Interest.     

 

Submissions should consider and incorporate stakeholder and community preferences, to the extent feasible and practical.

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Landlord Portal (Housing Authority)

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1. What is the Landlord Portal?

The Landlord Portal is a website dedicated to providing our current Landlords with up to date information.

Landlords can use the Portal to:

• Review and update contact information
• View payment transactions
• View unit information
• View inspection results
• View the caseworker’s information
• View holds and abatements
• Review and update Direct Deposit information

2. How do I register for the Landlord Portal?

Before a Landlord can register for the Portal, they need to have a Registration Code. If you already have a Registration Code, follow these steps to register:

1. Go to https://www.hapgcmd.org
2. Click on Landlord Login
3. Click on Click here to register
4. Enter your Registration Code and click Go
5. Complete all fields on the Registration Page and click the Register button
6. If successful, a Registration Successful message appears.

3. How do I get my Registration Code?

Please email us at harentcafe@co.pg.md.us to request your registration code.

4. I am a new landlord and I just listed my property for rent with the Housing Authority. Can I register for the Landlord Portal?

No, please wait until you’ve signed a HAP contract with the Housing Authority to register for the Landlord Portal.

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Landlords (Housing Authority)

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1. How do I apply for a Rental License in Prince George's County?

Rental Licenses are issued by Department of Permitting, Inspections and Enforcement (DPIE)

Click on type of Rental License below to apply:

• Single Family Rental License
• Multifamily Rental License

2. What is "FAS"?

FAS is a division within the Housing Authority of Prince George’s County and stands for "Financial and Administrative Services”. FAS is located at:
Housing Authority of Prince George’s County
Attn: FAS
9200 Basil Court
Largo, MD 20774
Phone: 301-883-5546
Fax: 301-883-5427

3. When can I expect to receive my check each month?

Monthly Housing Assistance checks are mailed on the first business day of the month.

4. I did not receive my check this month. Why? What do I do?

Contact your Rental Specialist in the Rental Assistance Office at 301- 883-5501 and verify that a check was issued to you for the month in question. If, after 10 business days from the 1st of the month you have not received your check, notify Accounts payable, in writing, that your check was not received. Your correspondence must be signed and dated. Financial and Administrative Services (FAS), Accounts Payable office can then issue a stop payment on the check and reissue the check, once confirmation from the bank is received.

5. My monthly check amount has changed, why?

Contact your Rental Specialist in the Rental Assistance Office at 301-883-5501 to determine if a change of income or an adjustment for your tenant is the reason for the changed amount. If the Rental Assistance Office cannot determine a reason for the change, contact Financial and Administrative Services (FAS), Accounts Payable Office at 301-883-5546.

6. My mailing address has changed. How do I have the address changed on your records?

Email haownerchange@co.pg.md.us to submit the change of address. The notification must be signed by the payee(s) indicated on the check.

7. Why is it necessary to submit a W-9 form?

The W-9 is a tax information form used by the Housing Authority to report to the IRS all monies paid to the landlords using your tax ID number.

8. When can I expect to receive my 1099?

As required by the IRS, all landlords will receive their 1099's by January 31st for the previous calendar year. If the 31st falls on a weekend, you should receive it no later than the first business day in February. The 1099 indicates all amounts paid to you during the calendar year. Questions should be referred to Financial and Administrative Services (FAS), Accounts Payable.

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Law Enforcement Agencies (Police Accountability Board)

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1. Are complaints filed with the law enforcement agencies (LEA) directly forwarded to the PAB?

The law does not required LEAs to forward complaints they receive to the PAB. However, do also encourage LEAs to forward copies of any complaints they received to the PAB for tracking and reporting purposes. We also strongly encourage them to direct anyone who wishes to a file complaint to use the PAB’s online complaint portal. 

2. How soon after a law enforcement agency receives a complaint should they forward it to the PAB?

We request that they be immediately forwarded to the PAB for tracking and reporting purposes.

3. What information should the law enforcement agency forward to the PAB along with a complaint involving one of their officers?

Only the complaint form and any supplemental pages of the form should be forwarded. It is not necessary for the LEA to forward documents and evidence if attached. 

4. Once the law enforcement agencies receives complaints for processing, what are the steps?

1. The Law Enforcement Agency conducts an investigation.
2. Upon completion of the investigation, the Law Enforcement Agency forwards the forwards the investigatory file to the Administrative Charging Committee, which reviews the file and determines whether to charge the officer 
3. If the Officer is NOT charged, meaning the allegations are unfounded or the officer is exonerated, the Administrative Charging Committee will issue a written opinion detailing findings, determinations, and recommendations 
4. If the officer IS charged, the Administrative Charging Committee will still issue a written opinion detailing findings, determinations, and disciplinary recommendations.
5. The Chief of Police then offers discipline recommended by the Administrative Charging Committee or a higher level according to the state-created disciplinary matrix 
6. The officer then has the option to accept the discipline or have the matter referred to the Trial Board for a hearing 

5. Once the law enforcement agencies receives complaints for processing, what are the steps?

1. The Law Enforcement Agency conducts an investigation.
2. Upon completion of the investigation, the Law Enforcement Agency forwards the forwards the investigatory file to the Administrative Charging Committee, which reviews the file and determines whether to charge the officer 
3. If the Officer is NOT charged, meaning the allegations are unfounded or the officer is exonerated, the Administrative Charging Committee will issue a written opinion detailing findings, determinations, and recommendations 
4. If the officer IS charged, the Administrative Charging Committee will still issue a written opinion detailing findings, determinations, and disciplinary recommendations.
5. The Chief of Police then offers discipline recommended by the Administrative Charging Committee or a higher level according to the state-created disciplinary matrix 
6. The officer then has the option to accept the discipline or have the matter referred to the Trial Board for a hearing 

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Licensing Center (Permitting, Inspections and Enforcement)

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1. How do I apply for a Rental License?

Rental licenses are applied for online in Momentum. Please contact the Enforcement Division at 301-883-6168 or email at dpierentallicenses@co.pg.md.us for additional assistance.

2. How do I apply for a Limited Master Electrician’s license?

Limited Master Electrician licenses are applied for online in Momentum. Please email dpiebusinesslicenses@co.pg.md.us for step-by-step instructions on how to submit your application.

3. How do I apply for a Prince George’s County business license?

Prince George’s County Business Licenses are applied for online in Momentum. To view the types of Business Licenses issued by our office, click Business Licenses. Please email dpiebusinesslicenses@co.pg.md.us if you have additional questions.

4. How do I apply for a Traders License?

Prince George’s County Licensing Center does not issue Traders Licenses.  Please contact the State of Maryland, Clerk of the Circuit Court at 301-952-3331 for assistance.

5. How do I register my business in Maryland?

To register your business, please contact the State of Maryland, Department of Assessments & Taxation.

6. I’m starting a business, what kind of business license do I need?

Prince George’s County Licensing Center only issues licenses for certain types of businesses. To view the types of Business Licenses issued by our office, click Business Licenses. If the type of license you need is not on the list, we recommend that you contact the State of Maryland, Clerk of the Circuit Court to determine if you would be required to obtain a business license from their agency. Their telephone number is 301-952-3331 or you can click to access the State of Maryland Business Licenses website.

7. How do I obtain access to apply for online mechanical permits?

Please click on the following link and follow the process to obtain access to apply for online Mechanical Permits.

8. I’m trying to apply for a mechanical permit online, but the system is giving me a message that my license is expired. How do I proceed?

If you have recently renewed your State of Maryland Master HVACR license, please send a copy of the current license to onlinemechanicalpermits@co.pg.md.us so that we can update your profile.

9. How do I apply for a Commercial Contractor’s license?

Prince George’s County Licensing Center does not issue licenses for Commercial Contractors. Please contact the State of Maryland, Clerk of the Circuit Court at 301-952-3331.

10. How do I apply for a Use and Occupancy (U&O) Permit?

To obtain information on applying for a U&O Permit, access DPIE's Use and Occupancy Permit page.

11. How do I obtain access to apply for online Electrical Permits?

Only a Master Electrician licensed by the State of Maryland can apply for Electrical Permits. Please visit DPIE's website and follow the steps to obtain access to apply for online Electrical Permits here.

12. I’m trying to apply for an electrical permit online, but the system is giving me a message that my license is expired. How do I proceed?

If you have recently renewed your State of Maryland Master Electrician’s license, please send a copy of the current license to onlineelectricalpermits@co.pg.md.us so that we can update your profile.

13. How do I apply for a permit to operate a Food Truck?

Applications for food truck permits are submitted online in Momentum. Please contact the Health Department, Food Protection Program at 301-883-7690 or via email at foodprotectionprogram@co.pg.md.us for assistance.

14. How do I apply to be a Food Truck Vendor at a Food Truck Hub?

Follow the steps on DPIE's website to apply to be a Food Truck Vendor at a Food Truck Hub.

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Maintenance of Tantallon Infrastructure (DPW&T/CEX)

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1. What is the plan to upgrade stormwater infrastructure to current standards?

Currently, DPW&T plans and programs stormwater infrastructure projects based upon the severity of localized flooding issues.

2. How does Prince George’s County monitor the condition of our roads?

DPW&T has Pavement Assessment Management System (PAMS) to evaluate asphalt condition. PAMS is based on a pavement condition index (PCI) rating, which is measured from 0 to 100 (worst to excellent).

3. Do the MDE and PG DoE monitor our air quality? Where is our nearest monitoring station?

The State operates three (3) air monitoring stations in the County.  The nearest monitoring station (to the Ft. Washington) area is at the Prince George’s Equestrian Center in Upper Marlboro.

4. What is the Remaining Service Life of Tantallon roads?

The remaining service life on roadway pavements varies significantly. Please see the PAMS web-map for the entire County.  This application provides the assessed pavement condition on each section of County-maintained roadway in the Tantallon neighborhood.  Click on this link to access: https://princegeorges.maps.arcgis.com/apps/webappviewer/index.html?id=b94b91ba595148edac49ae294926d61c

5. What action is taken to extend road service life?

Beyond standard pavement mill and overlay treatments, DPW&T utilizes pavement preservation techniques to extend the life of pavement, such as crack sealing, base pavement repair and a variety of slurry seal coat and micro surfacing applications.

6. What is the rate of change of Prince George’s impervious surface and how does it compare to other counties?

The County has not calculated the annual rate of change of impervious increase in the County.  The County has not compared the impervious rate change from other counties.  Impervious rates of change amongst counties would be dependent on the new and redevelopment projects conducted annually.  This information is not readily available.

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Measles (Health)

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1. What are the symptoms of measles?

The symptoms of measles generally appear about 7 to 14 days after a person is ????infected. View the Signs of Measles page to find a list of things to look for. Signs of Measles

2. Is everyone at risk for getting measles?

Find a list of people who are considered immune. Who Is Immune to Measles

3. If you think you have measles or have been exposed to someone with measles?

Contact the Prince George’s County Health Department Monday through Friday from 8 a.m. to 4:30 p.m. at 301- 583-3750 or 240-508-5774 (after hours, holidays, and weekends) or your physician. Keep away from others. A person can spread measles from 4 days before to up to 4 days after the rash develops. If you must seek medical care, call ahead and let them know you think you may have measles.

4. Can measles be prevented?

Yes, a first dose of Measles (MMR) vaccine should be given at 12-15 months of age with a second dose at school entry (4-6 years). Please visit the Measles Prevention page for information about going abroad or high risk adults. Measles Prevention

5. Is there a treatment for measles?

There is no specific treatment for Measles. Contact your medical provider. Fluids and good nutrition should be consumed. Antibiotics may be prescribed for treating eye or ear infections related to the illness.?

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Mechanical Section (Permitting, Inspections and Enforcement)

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1. When is a Mechanical Permit Required?

A mechanical permit is required to erect, install, enlarge, alter, repair, remove, convert, or replace a mechanical heating, ventilating, or air-conditioning system, the installation of which is regulated by the International Mechanical Code (IMC), International Fuel Gas Code (IFGC), or the International Residential Code (IRC), as appropriate. These pieces of equipment include, but are not limited to, furnaces, heat pumps, air-conditioning units, range hoods, cooling towers, chillers, fuel-oil tanks and piping systems, and boilers.

2. What are the current, applicable Mechanical Codes used in Prince George's County?

The current Mechanical Codes used in Prince George’s County can be found on DPIE’s Building Codes & Bulletins page.

3. Who can apply for a mechanical permit?

Anyone applying for a mechanical permit will need a Mechanical (HVAC) contractor’s license.

4. What is the cost for a mechanical permit?

See the Fee Schedule.

5. Do I need a mechanical permit for just ductwork?

Yes, you will need a mechanical permit.

6. What kind of permit do I need if I am changing the existing unit with a new unit (same tonnage/same capacity) but not touching the ductwork or any other components?

You will need to take a mechanical trade (online) permit. Only a licensed mechanical contractor can pull this permit.

7. Can you issue permits for boilers?

No, all boiler permits must be handled by the State of Maryland. For more information, contact them by calling 410-767-233.

8. Do I need a smoke detector?

If the air distribution system is greater than 2,000 CFM, then, yes, you need smoke detectors on both supply and return air ducts.

9. Do I need a mechanical permit for walk-in coolers and freezers?

Yes, you will need a mechanical permit, and you will also need a building permit.

10. Do I need a building permit to get a mechanical permit for walk-in coolers and freezers?

Yes, you will need both permit types.

11. What are the ventilation requirements?

Please refer to the 2018 IMC.

12. Where can I look up the status of my permit?

The status of your permit can be checked in ePlan.

online.

13. Can an architect sign and stamp mechanical drawings?

No. Only a State Licensed Professional Engineer (Mechanical) can seal and sign mechanical drawings.

14. Is a digital stamp and signature okay?

No, only original stamped and sealed drawings with the Principal Engineer's professional certification statement will be accepted.

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Mentor Protege (Central Services)

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1. What is the Mentor-Protégé Program?

The Prince George’s County Mentor-Protégé Program is a local business development program aimed to enhance the capabilities of County-based small and County-based minority businesses (“protégé firms”) through formal agreements with large businesses (“mentor firms”) for the purpose of improving the protégé’s ability over time to successfully compete for contracting opportunities at the prime level.

2. What are the benefits of being in the Mentor Protégé Program?

The Protégé will receive technical assistance, management assistance, financial assistance, business development and trade education.  The Mentor can leverage the program to enter into Joint Ventures with the Protégé and pursue minority/small business set-asides.

3. How do I become a Mentor?

A business must submit an application that meet the following requirements:

• Meet the County’s Responsibility criteria as defined in Section XII of the County’s Procurement Regulations
• Be in good standing with local and state agencies
• Be in business for five or more years 
• Successfully completed a minimum of ten (10) projects/contracts within the same in the North American Industry Classification System Code (NAICS) 
• Designate a senior-level officer as a company representative committed to a 24-month agreement with a Protégé 
• Have the resources to commit to the developmental needs of the Protégé
• Understand that equal access for emerging businesses makes good sense and that partnerships with emerging businesses will enable growth for larger organizations.
• Possess the ability to provide valuable support to a Protégé through lessons learned, practical experience gained from competitively procured contracts and general knowledge of government contracting

4. How do I become a Protégé?

A business interested in being a protégé should submit an application and meet the following requirements:

• Be a Certified County-based small business or a Certified County-based Minority Business Enterprise
• Designate a senior-level officer as a company representative committed to a 24-month agreement with a Mentor
• Be willing to enter into a Team Agreement and Business Plan with Mentor in order to assess the most critical areas to concentrate on for success and to identify enhancement opportunities for growth and development
• Have a positive attitude and be receptive to information exchange with the assigned Mentor

5. What is the commitment to participate as either a Mentor or Protégé?

Each participant is asked to be active in the program for two years.

6. How long is the application review process?

The Mentor Protégé Committee will conduct the application review process within 14 business days from receiving an application.

7. How are Protégés matched with Mentors?

The Mentor Protégé Committee will review applications seeking to participate in the Mentor Protégé Program. After the review, approved Mentors and approved Protégés will be notified and the firm’s information with NAICS Code(s) will be listed on the Business Highway website to encourage development of a Mentor Protégé relationship. The Mentor or the Protégé will communicate their interest in forming the Mentor Protégé relationship that will benefit both firms. Vendors (mentors and protégés) may also form a relationship then submit their applications to the County for approval and enrollment in the program. 

8. Do I need to enter into an agreement with the Mentor/Protégé'?

Yes, following notification of application approval and engagement of the mentor protégé relationship, the Mentor and Protégé must enter into the Mentor Protégé Team Agreement and Business Plan 

(Agreement) to formalize the relationship and agree to form a team for the duration of the Protégé’s participation in the Program. The Agreement template is available on the Office of Central Services 

Business Highway website @ pgcbusinesshighway.com. 

9. If I am not a Certified County-based Small or Certified County-based Minority Business Enterprise by the Office of Central Services Supplier Development and Diversity, may I participate?

At this time, the program’s efforts are focused on the businesses that are certified with the Prince George’s County Office of Central Services Supplier Development and Diversity Division. To apply for certification, visit mypgc.diversitycompliance.com.

10. Is there training available to be a Mentor or Protégé?

While there is no training available for this program, the program serves as a training opportunity for both the Mentor and Protégé.  The Program’s objective is to improve the Protégé’s ability over time to successfully compete for contracting opportunities at the prime level.

11. Is the Mentor-Protégé Program considered a joint venture?

No.

12. Can the Mentor-Protégé agreement be terminated before the expiration of the agreement?

Yes. The agreement between the Mentor and Protégé may be terminated before the expiration of the two-year agreement. However, if the Mentor is awarded a contract under the Mentor-Protégé Program, the Protégé must complete the subcontracting obligation under the contract. The Mentor Protégé Program Procedures provide additional information regarding the program and may be found on the OCS Business Highway website.

13. Which County procurements will have Mentor Protégé participation requirements?

County solicitation having a potential Mentor Protégé Program requirement are posted online at The Business Highway on the Mentor Protégé tab under "Opportunities" at pgcbusinesshighway.com.

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Monkeypox (MPX) (Health)

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1. What is Monkeypox?

Monkeypox is a rare disease caused by infection with the monkeypox virus. The monkeypox virus is part of the same family of viruses as the variola virus, the virus that causes smallpox. Monkeypox symptoms are similar to smallpox symptoms but milder, and monkeypox is rarely fatal.

 

2. What are the symptoms of Monkeypox?

Symptoms of monkeypox can include:

• Fever
• Headache
• Muscle aches and backache
• Swollen lymph nodes
• Chills
• Respiratory symptoms (e.g. sore throat, nasal congestion, or cough)
• A rash that can look like pimples or blisters that appear on the face, inside the mouth, and on other parts of the body, like the hands, feet, chest, genitals, or anus. 
  • The rash goes through different stages before healing completely. The illness typically lasts 2-4 weeks.

Sometimes, people get a rash first, followed by other symptoms. Others only experience a rash.

3. How does Monkeypox spread?

• Monkeypox can spread to anyone through close contact or skin-to-contact.
• Through direct contact with monkeypox rash, sores, or scabs
• Transmission can happen if you touch objects, fabrics (clothing, bedding, or towels), and surfaces that have been used by someone with monkeypox.
• Through saliva or droplets from the nose or mouth from a person with monkeypox.
• Transmission can happen during sexual contact. That includes oral, anal, and vaginal sex, or touching the genitals or anus of a person with monkeypox.
• Transmission may also happen during prolonged hugging, massaging, kissing, and talking closely.

4. How can you prevent Monkeypox?

• Avoid close, skin-to-skin contact with people who have a rash that looks like monkeypox.
• Do not touch the rash or scabs of a person with monkeypox.
• Do not kiss, hug, cuddle or have sex with someone with monkeypox.
• Avoid contact with objects and materials that a person with monkeypox has used.
• Do not share eating utensils or cups with a person with monkeypox.
• Do not handle or touch the bedding, towels, or clothing of a person with monkeypox.
• Wash your hands often with soap and water or use an alcohol-based hand sanitizer, especially before eating or touching your face and after you use the bathroom.

5. Should people be concerned about crowded events?

People can get monkeypox if they have close, skin-to-skin contact with someone who has monkeypox. Early indications are that events with activities in which people engage in close, sustained skin-to-skin contact have resulted in cases of monkeypox. If you plan to attend an event, consider how much close, personal, skin-to-skin contact is likely to occur there.

6. What treatments are available for Monkeypox?

There are no treatments specifically for monkeypox virus infections.

7. Who should get vaccinated?

CDC recommends vaccination for people who have been exposed to monkeypox and people who may be more likely to get monkeypox, including:

• People who have been identified by public health officials as in contact with someone with monkeypox
• People who know one of their sexual partners in the past 2 weeks have been diagnosed with monkeypox
• People who had multiple sexual partners in the past 2 weeks in an area with known monkeypox cases

8. Where can you find out if you’re eligible for the vaccine?

Visit the Health Department’s Monkeypox dedicated webpage at: Health.mypgc.us/monkeypox

9. Should everyone sexually active get vaccinated?

No, CDC does not recommend widespread vaccination against monkeypox at this time. During this outbreak, sexually active people are not considered to be at risk for monkeypox unless their sexual partners have monkeypox or they have had multiple sexual partners within the past 14 days.

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MPIA (Permitting, Inspections and Enforcement)

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1. Can DPIE search its files by zip code, map coordinates, or tax map notations?

Not at this time. Generally, DPIE's files are site-specific, and a complete street address is needed to process requests for records.

2. Can I get copies of records?

Copies of records will be provided in the form or format requested, only if the records are readily reproducible in that form or format. However, there are charges associated with obtaining copies of records. Currently, the first two hours of search and preparation for requested records are free. Duplication fees are charged according to DPIE's fee schedule.

Note: the fees contained in the link do not include fees associated with search and review time

Please view

DPIE's Fee Schedule.

3. Are there fees related to the MPIA?

The custodian may charge reasonable fees for the search and preparation of records
for inspection and copying. The first two hours of search time is free, however, any additional time is subject to fees.

DPIE will provide an estimate the costs associated with the request. However, the department is not bound by the estimate and may charge fees which exceed the estimate. The estimate is a rough calculation of the cost; it is meant to give the requestor guidance on what fees to anticipate. The actual cost may be higher or lower than the estimate. The requester will be provided with justification for the fees.

4. Can I have access to any and all records?

The MPIA provides for access to most agency records. There are certain records that may fall within one of the exemptions in State law that allows the agency to withhold documents and redact information from documents.

If you are denied access to any DPIE records, you will be notified as to the specific statutory provisions for each exemption and for challenging the denial procedures.

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Municipalities (Permitting, Inspections and Enforcement)

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1. What types of permits do I need from the County versus municipality for a project located in a municipality in Prince George’s County?

There is a matrix posted on the DPIE website that identifies what types of permits you need from Prince George’s County and various municipalities for projects located in municipalities.

2. How can I find out if a property is in a town, city or municipality?

Municipalities are shown on PGATLAS.  Once you are on the page, select "Map Layers" (the last icon on the right). View the list of choices, then click on the drop-down menu by "Administrative" Layer; next, move the slider down on the right to view and click on the "Municipal Boundary" layer.

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National Capital Region Wireless Emergency Alert Testing (Homeland Security)

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1. When and Where is the regional test occurring?

Twenty jurisdictions in the National Capital Region are conducting a simultaneous regional Wireless Emergency Alert (WEA) system test on Thursday, April 5, 2018, between 10 – 11 a.m. Jurisdictions participating in the WEA test include: City of Alexandria, City of Bowie, City of College Park, City of Fairfax, City of Falls Church, City of Gaithersburg, City of Greenbelt, City of Takoma Park, City of Manassas, City of Manassas Park, City of Rockville, District of Columbia, Arlington County, Charles County, Fairfax County, Frederick County, Loudoun County, Montgomery County, Prince George's County and Prince William County. 

2. What is the Wireless Emergency Alerts (WEA) system?

WEA (Wireless Emergency Alerts) is a
public safety system allowing people who use cell phones and other mobile
devices to receive geographically-targeted, text-like messages about threats to
safety in their area.

3. What’s so special about this test?

The National
Capital Region’s Emergency Managers Council of Governments is conducting the
country’s first live, geo-targeting exercise of WEA of this magnitude -
approximately 5.2 million residents and visitors will be in the test area. Each
jurisdiction is notifying public safety, law enforcement, private/public
sectors partners, public transit officials and the public.

4. What is the WEA test message that will appear on my cell phone or enabled mobile device?

“This is a
test of the Prince George's County Emergency Alert System. No action required.”  

5. How will I know the difference between WEA and a regular text message?

WEA includes
a special tone (some describe it as quite loud) and a vibration, both repeated
twice. A text message also appears on the mobile device.

6. Does a member of the public sign up for WEA alerts?

No, if a
person’s WEA-enabled cell phone or mobile device is located in the target
location, an alert will be received. A person does not sign up to receive a WEA
alert.

7. Who receives a WEA alert?

Each
jurisdiction participating in the exercise will draw their geo-targeted map. We
are 100 percent certain cell phone or enabled mobile devices located outside,
but near, our jurisdiction will receive the WEA alert because this technology
uses carrier towers. Closer to rural areas, bleed over may be significant (up
to five miles) and in densely populated areas, it’s less (up to one mile). Officials
take issuing a WEA seriously – so if you receive a WEA, follow the protective
actions and immediately turn to local news for more details. During an actual
emergency officials are committed to providing critical life-saving
information; therefore, there is no exclusivity to this responsibility. We want
to ensure the safety of the public which means we will communicate as much as
possible in as many ways as possible.

8. How does WEA work?

Authorized
national, state or local government authorities may send alerts regarding
public safety emergencies – such as evacuation orders or shelter-in-place
orders due to severe weather, a terrorist threat or chemical spill – using WEA.
The alerts from authenticated public safety officials are sent through FEMA's
Integrated Public Alert and Warning System (IPAWS) to participating wireless
carriers, which then push the alerts to cell phones and enabled mobile devices
in the affected area.

9. What types of alerts are sent through WEA?

There are
three types of messages sent through WEA: extreme weather and other threatening
emergencies in an area, AMBER alerts, and Presidential alerts during a national
emergency.

10. How are WEA alerts delivered to the public?

Authorized
officials select the coverage area(s) which best match the location of an
emergency. All WEA-enabled mobile devices in the target location can receive
the alert, even if they are roaming or visiting from another state. In other
words, a customer visiting from Richmond or Detroit would receive alerts in Washington,
D.C., as long as he/she has a WEA-enabled mobile device in the alert zone.

The public
does not sign up to receive a WEA message; it is automatically deployed through
the jurisdiction’s WEA system.  

11. How geographically precise is WEA?

When the WEA program
launched, participating wireless providers were generally required to send the
alerts to a geographic area no larger than the county or counties affected by
the emergency situation. As of November 2017, all participating wireless
providers are required to transmit alerts to a geographic area that best
approximates the area affected by the emergency situation, even if it is
smaller than a county. Beginning November 30, 2019, participating wireless
providers must improve geo-targeting of alerts even further.

12. What if a real-world event happens on test day?

In the event widespread severe weather or other
significant event occurs on April 5, the back-up date for the test is Monday,
April 9, between 10-11 a.m., the WEA subcommittee
chair, is hosting a call on Thursday, April 5, at 9 a.m. for the jurisdiction
administrators of the WEA system to give the green light for the test –
Public Information Officers/Communication officials should connect with your WEA administrator to
learn the outcome of this April 5 conference call.

13. Why did you need to test the system?

Periodic
testing of public alert and warning systems assesses the system and identifies
any needed improvements. Public safety officials
need to be sure in times of an emergency or disaster, they have reliable
methods and systems that will deliver urgent alerts and warnings to the public.
Conducting a regional test supports the continued use, training, and
improvement of the WEA system.

14. Will a person receive multiple WEA alerts?

It is very
likely based on a person’s location between 10-11 a.m. on Thursday, April 5,
that he/she will receive multiple WEA messages. For example, a person attends a
coffee meeting at 10:00 a.m. in Alexandria, at 10:30 a.m. drives to Arlington
and 11:00 a.m. heads to D.C. for another meeting. As a person navigates around
the NCR during 10-11 a.m., they will receive multiple messages.

15. What is the difference between a WEA alert and Alert Prince George's?

WEA is a short
text message designed to capture your attention – emergency officials currently
only have 90 characters for the message. Messages sent (via telephone call,
text message, or email) through Alert Prince George's often include more
in-depth details about a critical event.

16. Will I be charged for receiving WEA messages?

No. This
service is offered for free.

17. Does WEA know where I am? Is it tracking me?

No. A WEA
message is broadcast from area carrier towers to mobile devices in the area.
Every WEA-capable phone within range receives the message, just like emergency
weather alerts you see on local TV. WEA, like the TV station, doesn't know who
is tuned in.

18. Are consumers able to receive WEAs on a prepaid phone?

According to the FCC, consumers with prepaid
phones can receive WEAs as long as their provider has decided to participate in
WEA and the customer has a WEA-enabled device. These consumers receive the alerts
just as customers with paid, monthly service do.

19. How will I receive alerts if I don't have a WEA-capable device?

WEA is one of the many ways emergency officials
will communicate with you during an emergency. Other sources include NOAA
Weather Radio, news broadcasts, the Emergency Alert System on radio and TV.

20. I received the alert later than others/or not at all. Why?

There are
numerous reasons a person may not receive the WEA test:

1)    Some
participating carriers may offer WEA on some, but not all, of their mobile
devices. Consumers should check with their wireless carriers to find out if
their cell phone is WEA-capable.

2)    When
the test is deployed, a person is taking a call on their cell phone.

3)    If apps are running, you may not receive the audible alert. 

4)    Participation
in WEA by wireless carriers is widespread but voluntary. Some carriers may
offer WEA over all or parts of their service areas or over all or only some of
their wireless devices. Other carriers may not offer WEA at all. Even if you
have WEA-enabled device, you would not receive WEAs in a service area where the
provider is not offering WEA or if your device is roaming on a provider network
that does not support the WEA service. Consumers should check with their
wireless carriers to determine the extent to which they are offering WEA.

5)    It’s
possible you may have turned off the WEA notification on your cell phone. To
determine if the alert is on or off, you could try (based on the version of
your phone):

               

iPhone*	Android*
·         Launch the Settings  app on your iPhone. Tap on Notification Center and scroll all the way to the  bottom. Under the Government Alerts section, toggle the AMBER Alerts or  Government Alerts option on or off to enable or disable them.   ·	To review status, go to Settings, click on the More option under the Wireless &  Networks section, and scroll down to the Cell Broadcasts settings. Once opened, you will be  able to see if disable extreme threats, severe threats, and Amber Alerts are selected.

*This depends on the version of a
person’s phone. Older versions of phones will have different paths to settings.

 

21. I’m an international visitor to the NCR. Will my phone receive a WEA?

Cell phones
from major manufacturers such as Apple, Samsung and LF receive WEA regardless
of where the device was purchased. This is possible because WEA are broadcast
from area carrier towers to mobile devices in the area.

22. Why are you doing this test now, did something happen that made it necessary?

No. Towards the end of 2017, emergency management officials determined exercising the coordination and deployment of a coordinated, regional WEA was needed to ensure the public receives the right information, at the right time, to make the right decisions during an actual emergency. 

23. How will the success of this test be measured?

Local government
emergency managers need to hear from the public about the test. At the
conclusion of the test, a survey link will be distributed within participating
jurisdictions. Individuals will be asked to complete a web based survey to
share experiences regarding the WEA test. The survey will close on Friday,
April 13.

24. How can I find out more information about WEA?

The FCC offers this guide: https://www.fcc.gov/public-safety-and-homeland-security/policy-and-licensing-division/alerting/general/wireless

25. Who can I contact to find out more information about the WEA test in my jurisdiction?

Contact Rhonda
D. Jackson at rdjackson@co.pg.md.us for
more information.

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Once-a-Week Collection (Environment)

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1. Why did the county move to a weekly trash collection program?

In 2007, Prince George's County made a significant commitment to increasing recycling. After implementation, the County found that many residents do not use the second pickup collection service as they once had. As a result, the County’s household recycling rate has risen to nearly 60 percent, the highest in Maryland, dramatically reducing the amount of trash diverted to the landfill. Some of the benefits of this change include:
Residents receiving County-contracted trash collection get a free cart and may use existing receptacles to handle all household trash;
Promotes higher service efficiencies to increase customer service satisfaction;
Stops wasting taxpayer money for pickups that don’t get used;
Saves the County $6 million every year;
Expands opportunity for new and existing County-based, small and minority-owned businesses;
Stabilizes future solid waste rates; and diverts landfill waste.

2. Will trash collection days change and where do residents find out their trash collection day?

It’s likely that your collection pickup day will change with the new service. Trash and recycling collections will occur on the same day, so residents will need to only make one trip to the curb. Residents will be informed by the County and their respective hauler on the day their scheduled collection will occur.

Use our online address tool to determine your waste collection pickup day or contact PGC311 for more information.

Online Collection Address Tool

3. Will my trash and recycling collection take place on a holiday?

If the County holiday falls during the week of regular trash and recycling collection ( Tuesday - Friday), all collections scheduled on or after the holiday will slide by one day later in the week.  For more information, please refer to the Waste Collection Schedule or contact PGC311.

4. Are there any other jurisdictions offering weekly curbside trash collection?

Prince George’s County joins the City of Baltimore, the District of Columbia, Anne Arundel, Howard, Fairfax and Montgomery County, as well as several municipalities in making the switch to weekly trash and recycling collection.

5. What is the County going to do with the cost savings?

The cost savings will allow the County to stabilize the solid waste fund, forestall a fee increase on residents, continue to support code enforcement, litter pickup, illegal dumping cleanups, blight removal and provide new carts to residents at no additional fee.

6. Who should I contact with additional questions?

The Department of the Environment has detailed information on their website regarding the program at mypgc.us/clearthecurb. Information may also be obtained by contacting PGC311: online at mypgc.us/pgc311 or by dialing 3-1-1 (if in the County) or 301-883-4748 (if out of the County). 

Clear the Curb

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Pensions & Investments (Human Resources Management)

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1. What kinds of retirement programs are offered to County employees?

There are several different types of defined benefit retirement programs offered depending on the position the employee holds. Public safety employees have pension plans that are administered solely by the County. Police officers and firefighters have a defined benefit plan that allows them to retire after 20 years of service; correctional officers can retire after 20 years of service and deputy sheriffs can retire after 20 years of service. Other County employees are enrolled in the State of Maryland's Non-contributory Pension System as well as the Prince George's County Supplemental Pension Plans and may retire after 30 years of service or age 62 with at least 5 years of service. For more detailed information, please refer to the specific Pension Plan document and Summary Plan Description.

2. Is an employee required to make contributions to these Pension Plans?

All employees enrolled in the County pension plans are required to make biweekly contributions (based on a percentage of salary) to the Plans in accordance with their designated salary plans. Employees enrolled in the Maryland State Pension Plan contribute only once their salary exceeds the Social Security Wage Base ($94,000 in 2006).

3. At what point does an employee have a vested benefit in the pension plans? Does this mean an employee has a guaranteed pension benefit at retirement?

Currently all the pension plans offered by the County require five years of actual and continuous service as a participant to be eligible for vested benefits. A vested benefit will begin at what would have been the employee's normal retirement date.

4. Is there any other way to save money for retirement?

Yes, the County offers a 457 Deferred Compensation Plan to all permanent employees. This allows employees to save money voluntarily on a tax-deferred basis. Over 60% of eligible County employees participate in this Program.

5. How much money can an employee defer under the 457 Plans?

The maximum that can be deferred yearly is $15,000 for calendar year 2006 or 100% of salary, whichever is lower. The minimum amount which can be deferred biweekly is $10.

6. Is the County's deferred compensation plan equivalent to a 401K plan?

The plan offered by the County is administered under the Section 457 of the Internal Revenue Code which is provided exclusively for State and Government employees. Unlike a 401K plan the County does not match the employee contributions. Although the 457 plans are without loan provisions, there are no imposed penalties for money withdrawn by employees prior to age 59½ upon separation of employment.

7. Can an employee transfer funds from a deferred compensation plan sponsored by another employer?

Yes, if you have your previous employer complete a transfer authorization and elect a County provider.

8. Can an employee request a withdrawal of contributions while employed with the County?

No, this is viewed as a pension fund, not a savings account by the IRS. You cannot withdraw any portion of your contributions unless there is an extreme hardship that you could not have foreseen, could not have planned for, and is not covered by insurance.

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Permit Inspection (Permitting, Inspections and Enforcement)

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1. How do I reach an inspector?

Call 301-755-9000 to schedule an inspection. To reach the Inspections Division, call 301-636-2080.

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Permitting, Inspections & Enforcement

Show All Answers

1. Who do I call to register a complaint regarding a vacant lot that needs to be cleaned?

You should contact Property Maintenance via PGC311 at 3-1-1 if you are inside the County. Dial 301-883-4748 if you are outside of the County. Once a violation notice is issued, the property owner has 10 days to clean the property before the County takes action to have the lot cleaned at the owner's expense.

CountyClick.

2. My neighbor’s grass is knee high. Who should I call to report this problem?

If the grass is higher than 12 inches, this Code violation should be reported to PGC311 at 3-1-1 if you are inside the County. Dial 301-883-4748 if you are outside of the County. 

CountyClick.

3. Who do I contact about repairs that need to be made in my apartment?

Apartment repair requests should be directed to the owner or manager of the property. If repairs are not completed within a reasonable period of time, contact PGC311 at 3-1-1 if you are inside the County. Dial 301-883-4748 if you are outside of the County.

CountyClick.

4. Can I operate an auto repair business out of my house?

Operating an auto repair business from a residential property is illegal under the County's Zoning Ordinance. Once illegal repair activity has been verified, a violation notice will be issued to the responsible party ordering the activity to cease within 30 days or be subject to legal action and/or fines. To report such activity, contact PGC311 at 3-1-1 if you are inside the County. Dial 301-883-4748 if you are outside of the County.

CountyClick.

5. How many unlicensed vehicles can I keep on my property?

Only one wrecked, dismantled, inoperable or unlicensed vehicle may be kept on private property, and it must be stored in a wholly enclosed garage. To report a violation of this nature contact PGC311 at 3-1-1 if you are inside the County. Dial 301-883-4748 if you are outside of the County.

CountyClick.

6. How do I obtain a Rental License to rent my single-family house?

A rental license is required to rent a single-family dwelling. Visit DPIE's Code Enforcement page on rental licenses for more information or send an email to dpierentallicenses@co.pg.md.us for questions. Apply for a rental license on DPIE's Momentum online services.

7. Where can I apply for a construction permit?

All building permit applications are processed through the ePermits Online Portal. For questions, contact the Permit Information Line at (301) 636-2050.

8. How do I obtain the necessary information to prepare my permit application?

Visit DPIE's Permit page on our website for information, including documentation to include with your permit application. The telephone number for the Permit Information Line is (301) 636-2050. Permit fees are determined upon approval.

9. I just bought a lot and want to build my own house. Can I do this?

Yes, you may build your own house. Visit DPIE's Permit page on our website for information to help you get started. The telephone number to the Permit Information Line is (301) 636-2050.

10. What is the easiest way for me to schedule an inspection of my work?

You can schedule an inspection by calling the County’s Interactive Voice Response system (IVR) at 301-755-9000, between 7 a.m. and 11 p.m., Monday through Friday.

11. Water enters my basement every time it rains. What actions can I take to correct the problem?

One of the first things to check is if the area way drain outside your basement door is clogged. If drainage and waterproofing measures are in place and you are still having a significant problem, contact the Department of Permitting, Inspections and Enforcement at 301-883-5832. Staff from our office will inspect your property to evaluate and determine the extent of the problem and if a drainage study is necessary.

12. Our organization is planning a public meeting to include a discussion on the services provided by the Department of Permitting, Inspections and Enforcement. Can you help?

Our Public Information Office staff can help you identify issues that may be of concern to your community or group, and schedule representatives from our Department to provide you with the pertinent information. Additionally, they are available to assist you with public events and meetings by arranging to have the Department display a booth or information table on your topic of interest. For more information, call the Director’s Office at 301-636-2000.

13. How do I apply for a permit online?

Use the ePermits Online Portal and enter all requested information into the system. Once all the information is entered, including the case name/type and all other applicable information is filled out, the case will be sent to processing. Once processed, you will receive an email from a supervisor in the Permit Center stating that you are ready to proceed with your case.

online.

14. What is needed to apply for each type of permit?

Depending on the type of permit, you are required to have site plans and building plans to upload into the online system. For a U&O and cases that do not need building plans, you still are required to have site plans. For more information visit DPIE's website Permits page. Here, you will find descriptions and requirements for each type of permit.

15. What fees are associated with my permit?

Fees associated with each type of permit vary and can be found on DPIE's Fee Schedule located on our website's Permitting Bonds and Fees page.

16. How long can I expect the process to take?

For walk-through permits, the process can take up to an entire day depending upon the number of applications received and how busy the Permit staff is. Permits are processed electronically in the order they are received.

17. Who needs a Site/Road permit and why?

Any person(s) planning to develop a property, or perform work within the public right-of-way (limits of the roadway area) or on-site (private property) that may have an impact on the public right-of-way. A permit is needed to ensure that adequate and safe roads are constructed and/or maintained in connection with the development of properties.

18. What types of Site/Road permits does DPIE issue?

Site/Road issues many permits including the following:

• Site Development Concept Plan
• Street Grade Establishment Plan
• Site Development Rough Grading Permit
• Site Development Fine Grading Permit
• Street Construction Permit
• Residential Driveway Permit
• Haul Road/Timber Harvesting Permit
• Oversized Overweight Vehicle Permit
• Special Permit
• Special Drain Permit
• 100-Year Floodplain Study
• Special Utility Permit
• Small Wireless Antennas and Facilities in the Right-of-Way

For more information, Site/Road Permits on DPIE's website.

Section Page.

19. What can I do when I see a problem in the roadway in a residential subdivision or commercial development that is under construction (i.e., safety issues, drainage problems, potholes, etc.)?

If problems occur on existing roadways or on subdivision roadways under construction, DPIE has the responsibility to maintain the existing roadways and also has the authority to require a developer to remedy the problem in subdivision roadways that are under construction. Please call our dispatcher at 301-324-2710 with a good description of the location.

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PG311 (Community Relations)

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1. What are the PGC311 hours of operation?

• PGC311 is a one-stop call center that residents may call to get answers to questions and receive assistance with resolving non-emergency issues. This system makes it easier to reach county departments/services and greatly expands information available online. PGC311 allows citizens to have a quick, easy-to-remember, single point of access for non-emergency government information and services. 
• PGC311 Call Center is open Monday through Friday from 7 a.m. to 7 p.m.  Online access is 24 hours a day, 7 days a week at PGC311.com or download the PGC311 APP at Apple APP Store or Google Play.
• If you are calling outside of Prince George’s County, dial (301) 883-4748 from 7am to 7pm Monday through Friday.
• We also support all county emergency response efforts including severe weather, public health and public safety events.

2. Will I need to give my name when calling or emailing?

No, you may provide comments or request information and services anonymously. The PGC311 Call Center Representative will collect only the information you provide.

3. When there are emergencies, will PGC311 be available?

Yes, the PGC311 Call Center supports all county emergency response efforts including severe weather, public health and public safety events.

4. Will PGC311 services be accessible to callers with limited English proficiency?

Yes, we have bilingual Call Center Representatives available for callers who speak Spanish. We also subscribe to a language interpretation service with over 100 languages.

5. What happens after I contact PGC311 or need to follow-up on my request?

• The Call Center Representative will either provide you with the information you requested, or send a service request to the appropriate department on your behalf. 
• You will be given a service case request number and you may track the progress of your request online, on the PGC311 APP or through a follow-up phone call.
• Call Center Representatives may also check the status of a service request, but the task of ensuring that a service request is resolved will be the responsibility of the department handling your request.

6. May I call a department directly if I know the number?

You may still call a department directly. However, numerous government numbers that were called in the past may be re-routed to the PGC311 Call Center.

7. What happens after I contact PGC311?

The Call Center Representative will either provide you with the information you requested, or send a service request to the appropriate department on your behalf. You will be given a service case request number and you may track the progress of your request online, PGC311 APP or through a follow-up phone call. Call Center Representatives may also check the status of a service request, but the task of ensuring that a service request is resolved will be the responsibility of the department handling your request.

8. How will police, fire or medical emergency calls be handled?

• All Public Safety Emergencies are handled by 911.
• For Police Non-Emergencies call 301-352-1200 or see their website.

9. What happens if I live in a municipality within Prince George’s County?

You will still be able to call PGC311. However, you may be directed to call your local municipal government office if your request for service falls under their jurisdiction.

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Plans to Improve Tantallon Infrastructure (DPW&T/CEX)

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1. Can we monitor air quality, traffic speed, flows and backups on Swan Creek and Fort Washington roads before the K-8 school is built so we can see the impact of the additional school traffic?

Neither DoE nor PGCPS has readily available contractor and technical support for installation and monitoring services.

As part of the M-NCPPC Mandatory Review process (which occurs for all school projects), a traffic study was conducted and approved with recommendations set forth in the approval letter, including having a cross guard and possibly adding a signal light (to be determined by DPW&T) at each entrance of the school. 

2. What is the county’s vision for stormwater management?

Prince George’s County’s vision for stormwater management is multi-faceted and involves a long-term coordinated effort by County agencies, residents, the development community, and external government stakeholders.

Prince George’s County strives to mitigate immediate stormwater issues while holding public and private institutions accountable for meeting standards and specifications to which they have agreed to pursue development activities.  Specifically, we envision a stronger effort to work with the development community prior to, during, and following construction activities to set achievable expectations and objectives.

3. What is the plan to fix the flooding on Norwood Lane?

DPW&T has met with contractors onsite to complete maintenance and upgrades of the existing systems.

4. Do we need more BMPs in Tantallon?

All communities that pre-date SWM regulations will benefit from any additional BMP’s.

5. Why aren’t the K-8 replacement trees planted in Tantallon?

The requirement is to replace the acres of trees/woodland removed with the same or more acres of trees/woodland. There is no open land at the Tantallon site to plant acres of new trees/woodland. Instead, we are preserving the equivalent acres of trees/woodland on the Noon property that would otherwise have been removed for development.

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Police

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1. I understand the Police Department has a community based police program. What is this program? How can I get more information about it?

The program is called Community Oriented Policing Service (COPS), and it is a community based program that dedicates police officers to reducing crime and enhancing the quality of life in our neighborhoods. Contact the COPS program coordinator in the Community Services Division at 301-909-7126 for further information.

2. How do I report suspicious neighbors or drug activity?

You can either telephone Communications at 301-352-1200, or call the Narcotics Enforcement Division at 301-883-6800. You can also call the District Station for the area in which the activity is occurring. Detailed information about the activities, the persons involved, vehicle descriptions (tag numbers, make, and model of car), hours when activity occurs, etc. will assist investigators. Results may not be seen immediately. Cases involving conspiracy or high level drug trafficking can be complicated and time consuming. Rest assured the department will work toward a resolution.

3. How can I get someone to speak to a group about drugs or other police related topics?

Contact the Community Services Division to request speakers. They can be reached by phone by calling 301-909-7126 or by email at Police_CSD@co.pg.md.us.

4. My car has been impounded in Prince George's County. What information will I need to obtain a vehicle release?

A vehicle release can be obtained at any Prince George's County Police Station. The information you will need is the title or registration for the vehicle, and a photo ID of yourself showing that you are the owner of the vehicle. If you are the owner of a vehicle involved in an accident, and are on the scene of the accident, with the proper identification (photo ID and the vehicle registration) you can obtain a vehicle release from the officer on the scene. If you are not the registered owner, you must present an original signed and notarized authorization from the owner granting you permission to obtain the release.

5. How do I obtain a copy of a police report?

Contact the Police Records Center Automated Request Line at (301) 985-3660. Copies of police reports can be obtained at a cost of $10.00 payable by business check or money order. No cash or personal checks are accepted. You can also mail requests with a self addressed, stamped envelope to the Police Records Center, 4923 43rd Avenue Hyattsville, Maryland 20781-2020. Please allow 2-4 weeks for the report to be delivered. Please provide names of persons involved, date, time, and the location of the incident. Also, if available, please provide the case number. Police reports cannot be obtained from the Police Records Center on a walk-in basis, only through the mail.

6. Are reports written for all automobile accidents, and do the police need to be called for all automobile accidents?

No, reports are not written for all automobile accidents, and the police do not have to be called for all auto accidents. Under Maryland law accidents that involve non-disabling damage to the vehicles, and where there are no injuries, only require that the operators exchange insurance, driver's license, and auto registration information. The drivers of both vehicles then contact their personal insurance companies.

7. How can I obtain a copy of a fatal accident reconstruction?

An accident reconstruction is completed for all fatal collisions investigated by the Prince George's County Police Department, and takes about six (6) weeks to complete. The fee for this report is $20.00. Payment is by money order or business check only.

8. When are the Police District Stations open?

Prince George's County Police District Stations are open 24 hours a day, seven days a week.

9. Why does it sometimes take the police so long to respond when I call?

Calls are dispatched on a priority basis - from the most serious to the least serious. Due to manpower fluctuations of the volume of calls, there are times when all of the patrol officers in service are busy handling other calls.

10. How do I obtain crime statistics for the neighborhood where I reside, or am considering moving to?

You must call the Police District Station that handles the area that you are interested in and ask to speak to someone in the Commander's Office. They will be able to provide you with Uniform Crime Reporting Statistics for the area in which you are interested. You can also ask to speak to a Community Oriented Policing Service (COPS) Officer who will be more familiar with the area. The COPS officer is supplied monthly with a listing of all calls for service. They are responsible for assisting you.

11. I own a business, or want to buy a business, in a particular area. Who do I call about crime statistics for the area?

Call the Police Records Center at (301) 985-3662. There is a nominal charge for crime statistics for commercial interests. Fee information will be available when you call.

12. Can I obtain, on a regular basis, the statistics for crime trends in Prince George's County?

The Prince George's County Police does not have a "mailing list" to receive this information. Official Uniform Crime Reporting Statistics are compiled on a quarterly basis as the data becomes available. These are forwarded to the Maryland State Police, which is the central repository for this information. You can contact the Maryland State Police at 410-298-3883.

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Police Accountability Board

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1. How many members are on the PAB?

The Prince George’s County PAB is comprised of eleven members. Six members, including the chair, are appointed by the County Executive and five members are appointed by the County Council. 

2. What are the terms of the board members?

PAB member term is four years. Board members can serve no more than two consecutive terms.

3. Does the PAB follow the laws of the "Open Meetings Act"?

Yes. The PAB is required to comply with the Open Meetings Act.

4. Are members of the PAB compensated?

Yes. The PAB members are compensated based on an hourly rate for time spend performing the statutory and discretionary duties of the PAB.

5. Are Police officers permitted to serve on the PAB?

An active police officer is not permitted to be on the PAB under State law. However, retired, or former officers may serve on the board.

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Property Maintenance & Code Enforcement (Permitting, Inspections and Enforcement)

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1. My neighbor’s grass is very tall. Is this a violation and who should I call to report this?

Grass in excess of 12 inches tall is a violation of the County Code. Complaints about tall grass may be reported by calling PGC311 at 3-1-1 if you are inside the County. Dial 301-883-4748 if you are outside of the County.

2. How many unlicensed vehicles can I keep on my property?

Only one vehicle, whether wrecked, dismantled or unlicensed, may be kept on private property; and, it must be in an enclosed garage, not on exterior property.

3. Can I operate an auto repair business from my house or garage?

No. It is a violation of the County's Zoning Ordinance. Any such repair activity must cease immediately if this is being done on your property. If you notice this illegal activity on a property, please report it by calling PGC311 at 3-1-1 if you are inside the County. Dial 301-883-4748 if you are outside of the County.

4. A house in my neighborhood is in disrepair and may be abandoned. What should I do?

Please report the property by calling PGC311 at 3-1-1 if you are inside the County. Dial 301-883-4748 if you are outside of the County.

5. I am cleaning out my basement. Can I pile the unwanted debris in the rear yard until I am finished?

No. It is a violation of the County Code to store rubbish and debris on the external premises. Please contact Bulky Trash at 301-952-7600 to schedule a pick up. If you notice debris stored on a property, please report it by calling PGC311 at 3-1-1 if you are inside the County. Dial 301-883-4748 if you are outside of the County.

6. There is a vacant lot with a large amount of debris. Who would handle getting the debris removed?

A vacant, unimproved lot (no house/structure) would be investigated by the Enforcement Division. When reporting, please be sure to advise that there is no structure on the lot. Please report the property by calling PGC311 at 3-1-1 if you are inside the County. Dial 301-883-4748 if you are outside of the County.

7. My neighbor has a pool with stagnant water. Is this a violation?

Yes. Pools containing stagnant water or pools in disrepair are in violation of the Housing Code. Please report the problem by calling PGC311 at 3-1-1 if you are inside the County. Dial 301-883-4748 if you are outside of the County.

8. I am moving and would like to rent my house out. Do I need a permit to do so?

A rental license is required. Visit DPIE's Enforcement Division page for Rental License information. All rental license applications are submitted through Momentum. Email dpierentallicenses@co.pg.md.us for questions.

9. I live in an apartment, and I have problems inside the unit. Who do I report this to?

If you have reported the problems to the management office and the problems have not
been repaired or resolved in a reasonable length of time, an investigation will be conducted and appropriate follow up taken, if applicable. Report the problems by calling PGC311 at 3-1-1 if you are inside the County. Dial 301-883-4748 if you are outside of the County.

10. How do I file a complaint?

Please include the address of the property in question and a brief description of the complaint. To file a complaint, please call PGC311 at 3-1-1 if you are inside the County. Dial 301-883-4748 if you are outside of the County.  Monday through Friday 7:00 a.m. to 7:00 p.m. except Federal and County holidays.

11. I submitted an application for a Single Family Rental License and received a temporary license. What's the next step to get a permanent license?

Once an approved application is submitted, a temporary license is issued for 30-90 days so the area inspector can perform an inspection. The inspector will visit the property, either in person and/or virtually, to conduct an exterior inspection and place a hang tag on the front door. If there are no violations and the tenant does not have any concerns within their rental unit, then a license will be issued after 48 hours of the visit.
(Please note:  If there are concerns from the tenant, an inspection will be scheduled to view any violations. The owner will be notified of the violations and given (10) days to come into compliance. If he/she does not, then this will start a process of denying the license application and possibly issuing a citation.) Email dpierentallicenses@co.pg.md.us for questions.

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Public Housing Sites (Housing Authority)

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1. Where do I send my payments?

Payments should be mailed to:
Resident Billing
P.O. Box 73052,
Baltimore, MD 21273

2. Do you accept cash?

No, only money orders and checks.

3. Who should I make my payment payable to?

All payments should be made payable to the Housing Authority of Prince George's County (HAPGC).

4. Who should I contact when my rent amount is incorrect?

For all rental adjustments and re-certification changes, contact the Housing Assistance Division at 301-883-5489.

5. When is rent considered late and what is the late fee amount?

Rent is late on the 11th of each month. A 5% late fee will be assessed on your monthly rental amount. Legal proceedings for non-payment of rent can be legally filed as early as the 11th of the month.

6. Do you need a statement to mail your rent?

No, your monthly rent payment can be mailed without the monthly statement to:
Resident Billing
P.O. Box 73052,
Baltimore, MD 21273

7. Who should I notify when I have a change in income or need questions answered relative to my rent change?

Contact your Site Manager or contact the Housing Assistance Division for assistance at 301-883-5489.

8. Will the Housing Authority accept a check to replace a returned check? And, what is the returned check fee?

The Housing Authority will only accept certified checks or money orders to replace a returned item and the current fee is $10.

9. Will personal checks be accepted for non-payment of rent legal cases?

When a tenant is in the legal process only a certified check or money order will be accepted.

10. What if I need a verification of Rent and Living Arrangement Form completed for Department of Social Services or Landlord rental application process?

Contact Accounts Receivable at 301-883-5555, you can either fax or mail the form but note there will be a two-day turn around for this process.

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Public Relations & Community Outreach (Social Services)

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1. How can a Department representative attend our event?

Submit your request by filling out an Event Request Form.

2. How can I find out what events Department of Social Services will host or attend?

Please visit the calendar of events for more information. Interpretation Services are available for Non-English Speaking customers. Please contact one of the local offices for assistance. Learn more on the Public Information page.

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Rain Check Rebate Program (Environment)

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1. What is the Rain Check Rebate Program?

The Rain Check Rebate Program allows property owners to receive rebates for installing stormwater management practices to reduce pollution from stormwater runoff. Eligible applicants can recoup some of the costs for installing approved practices covered by the program. This rebate program was established in 2012 through County Bill (CB-40-2012), and revised in 2014 (CB-86-2014) to clarify the procedures for establishing and implementing the program and subsequent rebates to property owners. The program is administered by the Department of the Environment (DoE). Learn more about the Rain Check Rebate Program.

Rain Check Rebate Program

2. Who is eligible for a rebate under this program?

An applicant is eligible for a rebate as long as:

1). The project is implemented on property located in Prince George’s County*

2). The application for the project was approved within 12 months of the completion date

3). DoE inspected the completed project and found it to be in compliance with its original approved application

4). The project follows DoE best practice guidelines and criteria for that type of project

Please call 301-883-5810 for more information.

*The City of Bowie manages its stormwater program independently of the County. Therefore, properties within the City of Bowie are not eligible. The Town of Cheverly, Town of University Park, and the City of College Park offer their own tree rebate programs and therefore properties within these Towns and the City are eligible for all projects except for urban tree canopy projects.

3. What stormwater management practices are eligible for rebates?

Practices eligible for a rebate from Prince George’s County include:

• Cisterns
• Green Roofs
• Pavement Removal
• Permeable Pavement
• Rain Barrels
• Rain Gardens
• Urban Tree Canopy

All practices except for rain barrels must be approved by the county prior to installation, and must follow county installation and design guidelines. The projects listed above are the only types of stormwater retrofits that are eligible for rebates under the Rain Check Rebate Program.

Applicants will not be eligible for a rebate if the project is part of the permit approval requirements for new building construction or renovations, or if the property is located within a municipality that has a similar rebate program for stormwater management projects. Please call 301-883-5810 for more information.

Eligible Practices

4. Am I still subject to the Clean Water Act Fee if I have stormwater management practices on my property?

Yes, however you may be eligible to reduce your fee by implementing best management practices that treat impervious areas on your property. Practices eligible under the Rain Check Rebate Program will help reduce the amount of impervious cover on a particular property, which in turn may keep your Clean Water Act Fee lower. Please call 301-883-5810 for more information.

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Recruitment Examinations & Classification (Human Resources Management)

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1. How do I apply for a position in Prince George's County?

The Office of Human Resources Management accepts online applications for announced positions only. Be sure to read and follow all of the instructions outlined in the announcement and application, which is available on our website under Employment. Be sure to provide all required information requested. Submit your completed application by the prescribed closing date and time. Prince George’s County is an Equal Opportunity Employer committed to diversity in the workplace. View our jobs listing online.

2. How can I find out about available positions in Prince George's County?

Access the Employment section of this website or call the Job Hotline on 301-883-6200. Both provide information on job openings within County Government. View our current job openings online.

3. What types of jobs does the County offer?

The County has a wide variety of employment opportunities ranging from custodians to executive management and in the fields such as health, public safety, skilled craft, administration, management, engineering and information technology. You can view the County's Classification Plan to see that there are over 200 class series. View the plan

online (PDF).

4. Does the County offer part-time employment?

Yes. Although the majority of the positions are filled on a full-time basis, the County does offer a limited number of part-time positions. Applicants interested in part-time employment should carefully review the job announcement for part-time opportunities. The County also offers a limited number of temporary/seasonal positions for a period not to exceed 1,000 hours in a 12 month period.

5. If selected for a position, how will I be notified?

Notices are sent to applicants via the email address provided on their online application. Candidates offered employment will be notified by the hiring agency.

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Red Light Enforcement (Police)

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1. How much is the fine for running a red light?

The citation is $75.00. Red Light citations do not double or accumulate any interest. Payment is an admission of guilt/liability; however, this Citation will not be a part of your driving record and no points will be assessed.

2. What is running a red light?

A vehicle must come to a complete stop at the stop line or, if there is no stop line, prior to the crosswalk and before entering the intersection, and remain stopped as long as the signal is red. Unless a sign prohibits turning on red, after coming to a complete stop, you may turn right or you may turn left from a one way street to another one-way street. When turning on a red signal, you must yield the right of way to pedestrians and all other traffic. If a vehicle proceeds into the intersection after the signals have turned red, pictures and/or video are then taken. A motorist in the intersection when the signal changes to red (waiting to turn left, for example) is not a red light runner.

3. Isn’t the purpose of red light cameras to make money?

No. The objective of photo enforcement is to deter violators, not to generate revenue. Of course as with any law broken a fine is issued and revenue is concomitantly generated. Red light citations do not double or accumulate interest. All a motorist has to do to avoid this fine is follow the law.

4. What company provides the red light camera program in Prince Georges County?

Prince George’s County has a video camera system.  Conduent, Incorporated is contracted to provide the red light camera enforcement program and provides all the video camera citations. This company will maintain all equipment related to this program and process all violations captured by the equipment.

5. What are the benefits of red light cameras?

Cameras have been shown to reduce the number of red light violations. In addition to reducing red light running at camera locations, violation reduction also carried over to intersections not equipped with red light cameras.

6. Do red light cameras violate motorist privacy?

No. Driving is a privilege, not a right granted and controlled by state and local laws. By obtaining a drivers license and operating a motor vehicle, a motorist agrees to abide by state and local laws. There is no law that suggests drivers should not be observed on the road or have their violations documented. Red light cameras in the state of Maryland are designed to photograph only a vehicles rear license plate, not the occupants. Only vehicles driven by motorists who violate the law are photographed.

7. Does someone review the photographs before motorists are mailed citations?

Yes. Police officers review every picture to verify the vehicle information and ensure the vehicle is in violation. Citations are then mailed to the vehicle owner only in cases where it is clear beyond a reasonable doubt the vehicle ran a red light.

8. Where can I make my payment for a citation that begins with 25?

Please see the

Violation notices that start with 25.

9. Where can I make my payment for a citation that begins with PGR?

You may go to http://www.public.cite-web.com to pay citations that  Start With PGR. 

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Redevelopment Authority

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1. Can I use the Down Payment on Your Dream Program to buy any house?

No. The Down Payment on Your Dream program can only be used to purchase a vacant foreclosed property in one of the 33 eligible zip codes.

2. Can I use the Down Payment on Your Dream Program to buy a second house or one that is more affordable?

No. The Down Payment on Your Dream Program is for income qualified first-time home-buyers only or individuals who have not owned a home anywhere during the previous 3 years.

3. How do I find out if my income qualifies?

Refer to the Income Limit Chart. Remember that in addition to the applicant and co-applicant’s annual income, the income of all members of the household over 18 must be counted in the household income calculation.

4. If I use the Down Payment on Your Dream Program, does this mean that I can buy a house without any money of my own?

No. There is a minimum required cash contribution of up to $2,000, depending on applicant (s) income. See Program Guidelines. Minimum cash contribution includes earnest money deposit and payments for application, appraisals and other fees necessary for the transaction.

5. Where do I get an application for the Down Payment on Your Dream Program?

Applications for the program must be submitted through a Participating Lender listed. You must have a sale contract on a vacant foreclosure before you can complete an application with a Participating Lender. You must also complete a minimum 8-hour housing counseling course provided by a HUD certified housing counseling agency. Do not contact the Department of Housing and Community Development for an application. Participating Lenders

6. How does a lender become a participating lender?

Attend a Participating Lender briefing and complete Participating Lender Agreement and FDIC Certification on Subprime Lending located at the Lenders Only Resource.

7. Can I use the Down Payment on Your Dream Program with other down payment and closing costs assistance programs?

You cannot use the program with ADDI or House Keys 4 Less. Note that no extra cash will be given back at settlement. Excess funds will be used for curtailment or reduction of the first mortgage. Seek advice from your Participating Lender concerning the necessity of using another down payment and closing costs assistance program.

8. Can I use the Down Payment on Your Dream Program with a Section 8 Homeownership Voucher?

Yes. The Section 8 Home-Ownership Voucher may be used with the Down Payment on Your Dream Program. Contact a Participating Lender.

9. How do I find a vacant foreclosed property?

Contact your neighborhood real estate agent or Association of Realtors Online Resource

10. My real estate agent has found a property that is a “short sale”; can I use the Down Payment on Your Dream Program for this purchase?

No. Short sales are not eligible. Property must have been foreclosed upon.

11. How do I know how much house I can afford?

Take a housing counseling course and contact a Participating Lender to get pre-approved. For a list of Participating Lenders and Housing Counseling Agencies contact See the First Time Home Buyers Resource.

12. I have taken a housing counseling course before; can I use the same certificate to qualify for the Down Payment on Your Dream Program?

You can use the certificate if the course you took was a minimum of 8-hours and course was completed within the last 6 months and if the course was provided by a HUD approved housing counseling agency. Online courses are ineligible.

13. Can I use the Down Payment on Your Dream Program to purchase a home if I have had a home that was foreclosed upon?

You are eligible for the Down Payment on Your Dream Program if you have not owned a home anywhere during the previous 3 years. If your home was foreclosed upon more than 3 years ago and you can qualify for a first mortgage you are eligible to apply for Down Payment on Your Dream assistance.

14. Can a parent or relative co-sign for an individual who is a first-time home-buyer?

In order to co-sign, a parent or relative must be a first-time home-buyer or cannot have owned a home anywhere during the previous 3 years and parent or relative must maintain the home to be purchased as a primary residence for a 10-year period.

15. Can I use the Down Payment on Your Dream Program to catch up with my mortgage payments?

No. The Down Payment on Your Dream Program is for purchases of vacant and foreclosed property only.

16. Can I use the Down Payment on Your Dream Program to pay closing costs to refinance my existing home?

No. The Down Payment on Your Dream Program cannot be used for closing costs to refinance an existing home.

17. I own a home in another state; can I still qualify for the program?

No. Only first time home-buyers or individuals who have not owned a home anywhere are eligible.

18. Are Coops eligible for the program?

No. Only single family, town homes, and condominiums are eligible.

19. I am buying a vacant foreclosure located within 3 miles of employment, but the property isn't located in an eligible zip, can I qualify for higher workforce housing under the Down Payment Program?

No. The vacant foreclosed property must be located within one of the eligible zip and within 3 miles of place of employment.??

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Retiree Connection (Human Resources Management)

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1. When will my check post to my bank account?

All retiree payments are made payable on the first of each month. Payroll submits the file to the ACH clearinghouse two days prior to the pay date. The individual financial institutions establish when funds are posted to the individual's account. When the 1st falls on a holiday or weekend, some banks post early or on the established pay date and some post on the next business day.

2. How do I change banks?

You can request a direct deposit form from the Pensions and Investments Division, download a copy from the forms section on this site, or you can mail/fax in a new direct deposit form from your new bank.

If you are opening a new account, there will be a one month processing period. During this time, you will receive your check in the mail at the address on file. Your check will be deposited into the new account the following month.

If you are only changing account numbers, but remaining with the same bank, there is no waiting/processing period; your deposit will take effect the following month.

We recommend that you keep your old account open until you have seen the new direct deposit take effect.

3. Can I have my check deposited to separate banks?

You can have up to four bank allotments.

4. How do I change my address?

Mail or fax a letter to us with the new address, effective date and new telephone number, or download the Address Change form from this site. We will notify the Health Benefits Administration Division of your address update. You should notify the Maryland State Retirement Agency of your address change.

All address updates with out-of-state addresses will automatically have their Maryland state taxes stopped by the effective date.

Send your letter to the Office of Human Resources Management.

5. If I move out of Maryland, can I still have state taxes deducted?

No. We can only deduct Maryland state taxes. You must make your own tax arrangements with any other state. You must contact Maryland State Retirement directly to make any tax changes with them.

6. I'm trying to buy/refinance a home, how can I get a pension verification letter?

Download the Retirement Income Verification form and mail/fax/email it to the Pensions and Investments Division. The lender may also request this information with your written authorization. Please allow 24-hours turnaround time. Download the form online (PDF).

7. How do I change my personal information in the deferred compensation plan?

You may change your personal information at any time by contacting the service provider by telephone or internet or by completing the appropriate change form.

8. How do I withdraw funds from my deferred compensation plan?

You will need to contact either your service provider or the Pensions and Investments Division for the appropriate forms. Send the completed forms to the Pensions and Investments Division for signature and processing. The signed forms will be forwarded to the appropriate provider. For more information, call 301-883-6390.

9. Can I continue to work after retirement?

The Comprehensive and Supplemental Pension Plans have no limitations on a retiree working after retirement with the exception of disability retirements. Disabled retirees should speak to a retirement counselor in the Pensions and Investments Division before accepting a new position.

Maryland State retirees should contact the Maryland State Retirement Agency regarding re-employment rights.

10. How do I make changes to my health and dental insurance coverage?

You may drop a plan or a dependent at any time during the year by completing an Enrollment/Change Form. You may also make changes during the plan year (outside of open enrollment) if you have a qualified family status change. You may add a dependent (birth/marriage) within 30 days of a qualifying event.

11. What is a qualified family status change?

Family status changes include: birth, death, divorce, legal separation, adoption, marriage, termination or commencement of employment, change of employment status from part-time to full-time, covered dependent ceases to be an eligible dependent, loss of health benefits coverage.

12. How much is my life insurance worth?

Complete the Life Insurance Verification Form from this site and send it to the Health Benefits Administration Division. Access the form online (PDF).

13. How can I find out who the beneficiary(ies) are on my life insurance?

Complete the Life Insurance Verification Form from this site and send it to the Health Benefits Administration Division. Access the form online (PDF).

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SafeTrack (Public Works & Transportation)

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1. Which of the 15 surges will be most impactful to the County?

Travelers can expect certain inconveniences throughout the SafeTrack Plan. However, Prince George’s residents should make special note of the following surge projects: June 18 - July 3 (16 Days): Line Segment Shutdown for Orange, Blue & Silver Lines Affecting Eastern Market to Minnesota Ave & Benning Road (293,000 peak trips will be impacted) November 12 - December 6 (25 Days): Continuous Single Track for Yellow & Green Lines Affecting Greenbelt to College Park The June 18 surge is a line segment shutdown between Eastern Market to Minnesota Avenue/Benning Road Metro Stations. WMATA will be providing Free Bus Shuttle service between Eastern Market and Minnesota/Benning Road with stops at Stadium-Armory and Potomac Avenue. Since the June 18 surge project will impact approximately 293,000 peak trips, we encourage residents to avoid using MetroRail and seek travel alternatives, including local bus, regional commuter service, and carpools and take advantage of flex time, alternative work schedules and teleworking, if available. If you must use the MetroRail system, then plan ahead to account for reduced train service and traveling on WMATA’s shuttles between the shutdown areas. WMATA is providing parallel local bus service enhancements on the 97, T18, X9 Routes during the line segment shutdown and advising patrons to consider existing Metrobus alternatives which bypass the shutdown area, such as the 96, X2, 30N, 30S, 32, 34, and 36. Residents have an option to board a MARC train from the Bowie State and New Carrollton stops on the Penn Line or Laurel, Muirkirk, Greenbelt, College Park and Riverdale stops on the Camden Line, which provide direct commuter service to Union Station in Washington, D.C. Visit information about passenger fares and schedules. https://mta.maryland.gov/marc-train Also, residents should consider using the Green Line Stations for travel into downtown Washington, D.C. Parking is available at Greenbelt and Branch Avenue Metrorail Stations. Visit the WMATA website for more information about parking capacity and rates at each respective station. http://www.wmata.com/rail/parking/ The November surge is a continuous single tracking phase from Greenbelt to College Park. During this phase rail service will be available but the wait times will be significantly longer. We suggest visiting our Rideshare website at http://www.ridesmartsolutions.com/ for alternate travel options during the June 18th surge and single tracking projects.

2. Will "TheBus" services be impacted by SafeTrack?

No, residents can expect "TheBus" to continue to operate as normal. View TheBus maps & schedules

3. When will updates be provided?

DPW&T will update our site as new information becomes available.

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Selling Homemade Goods / Cottage Food Industry (Health)

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1. Am I allowed to sell food I prepared at home to the public?

In 2014, Maryland regulations changed to allow individuals to prepare some food items at home. These foods may only be sold at a farmer’s market or a temporary event such as a fair, festival or similar public event. Cottage foods cannot be sold at a retail store, restaurant or convenience store. Individuals selling cottage foods must follow packaging and labeling rules. Labeling Requirements

2. What types of food am I allowed to prepare?

If the labeling requirements are met, individuals may prepare baked goods that do not require refrigeration such as most cookies, brownies, fruit pies and hard candies. Fruit jams, jellies and butters may also be prepared under this regulation. If you wish to prepare these items you must refer to the cottage industry regulations (COMAR 10.15.03) for a detailed list of acceptable fruits and preparations.

3. What are the requirements for serving homemade baked goods and other cottage foods?

Please view our Labeling Requirements page to find a list of items that must be included on the package before it is sold at the market. Labeling Requirements

4. What if I want to give samples?

If samples are given they must be prepackaged at home and labeled according to the labeling rules. Opening packages to give customers samples is not allowed. Labeling Requirements

5. Will I need to apply for a health permit?

The Health Department cannot issue a permit for cottage foods. However, if the County Health Department receives a complaint about a cottage food vendor they must investigate and take appropriate action.

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Sexually Transmitted Diseases (Health)

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1. What are Sexually Transmitted Diseases (STDs)?

STDs, or sexually transmitted diseases, are passed from person to person through unprotected sex (sex without a condom) with an infected partner. They are caused by viruses or bacteria and include syphilis, gonorrhea, Chlamydia, genital warts, herpes, HIV/AIDS, and others.

2. How do I know if I have an STD?

Anyone can get an STD. Many STDs have no symptoms, so you may not know you have one. And you can’t always tell if your partner has one, either. A common sign for some STDs is a sore or rash on the sex organs that may drip. But again, many STDs have no outward signs.

3. Am I at-risk for an STD?

You are at risk for an STD if ?you have ever engaged in unprotected sex, even oral sex, or you have more than one sexual partner. The only way to know for sure if you have an STD is to get tested.

4. What happens if I have an STD?

People with STDs can spread them to their sex partners. STDs are serious. If left untreated, different STDs can ?cause blindness, cause infertility, give you painful and embarrassing sores, make it easier for you to get more serious diseases like HIV/AIDS, or can even cause death.

And they hurt more than just you and your partner. A woman can pass an STD on to her baby during childbirth.

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Site/Road Permits (Permitting, Inspections and Enforcement)

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1. Who needs a County Site/Road permit and why?

Any person(s) planning to develop or grade a property, or perform work within the County public right-of-way (limits of the roadway area) or on-site (private property) needs a permit. A permit is needed to ensure that adequate and safe roads, grades, drainage, and stormwater management are constructed with the development of properties. See County Code Subtitle 32 for limited exemptions.

2. What types of Site/Road permits does DPIE issue?

Site Development Rough Grading Permit – Enables rough grading in County public rights-of-way and on-site, including construction of storm drain and stormwater management ponds.

Site Development Fine Grading Permit – Enables fine grading in County public rights-of-way and on-site, and includes construction of public and private roads, paving, storm drains, stormwater management facilities, stream restorations, culverts, bridges, sidewalks, driveways, trails, recreation facilities and other development activities outside of the actual building structure. This permit is a prerequisite for a building permit.

Street Construction Permit – This type of permit enables roadway and drainage construction within the County public rights-of-way, including paving, sidewalks, driveways, streetscape, street lights, street trees, traffic signals and bridges.

Residential Driveway Permit – Enables construction of residential driveway entrances for access to and from the County public rights-of-way.

Haul Road Permit (hauling to or from a site) – Enables a commercial/industrial hauling operation to travel across County roads to and from filling and mining facilities. This type of permit enables logging contractors to haul commercial/industrial loads across County roads.

Oversize Overweight Vehicle Permit – Enables oversized and overweight vehicles to travel over specifically identified County roads and bridges.

Special Permit – Enables miscellaneous minor work to be done on-site and within County public rights-of-way.

Special Drain Permit – Enables minor on-site and public rights-of-way drainage.

Special Utility Permit – Enables utility installation/repair within the County public road right-of-way.

Application for the above types of permits may be made at the ePermits Online Portal.

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Site/Road Related Bonds (Permitting, Inspections and Enforcement)

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1. When is a bond required?

Bonds are typically required by the County for:

• Most activities in the County rights-of-way
• Grading
• Public drainage and stormwater management
• Reforestation
• Critical Area disturbance

A bond is typically required when an applicant proposes to construct or impact the public rights-of-way. Any construction within the public rights-of-way has the potential to cause damage to existing infrastructure within the public rights-of-way. Bonds are required for new roadway construction such as sidewalk, curb and gutter, roadway pavement, etc. The bond is money or surety held by the County until the proposed construction is finished. If there is no damage done to existing infrastructure at the end of the project and all work is completed satisfactorily, the bond is returned to the applicant. If there is damage done to existing infrastructure, the applicant will be required to repair those damages. After repairing those damages to the satisfaction of the County, the bond money will be returned to the applicant. If the applicant refuses to repair the damages or complete all work, the County will use the bond money to repair the damages or complete the work. The bond amount varies depending on the scope of the proposed construction.

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Site/Road Related Utility Permits (Permitting, Inspections and Enforcement)

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1. When do I need a permit to construct utilities in the County right-of-way?

1. A Special Utility Permit is required for the following types of utility work within County road rights-of-way or easements:

• Construction of new utility facilities. Note: Underground utility construction within publicly dedicated future roadways of new subdivisions does not require this type of permit.
• Material upgrades to existing utility facilities.
• Material relocation or realignment of existing utility facilities, except for relocation required by the County.
• Material extensions of existing utility facilities.
• Service connections that require the placement or relocation of any utility pole or that require any open cut of the roadway pavement on arterial roadways, collector roadways, industrial/commercial roadways, transit routes, or any other roadway that has average daily traffic (ADT) volume of six thousand (6,000) vehicles per day or greater.
• Service connections that require two (2) or more open cuts of the roadway pavement by the same utility company within two hundred (200) feet of each other within a 6-month period.
• Relining and/or cleaning underground utility systems.
• Any utility work that requires the cutting of any pavement within the moratorium period.

2. A Maintenance Utility Permit is required for each utility company to cover the following work within County road rights-of-way or easements:

• Routine maintenance of existing utility facilities.
• Repairs to existing utility facility infrastructure that do not constitute a material upgrade or betterment of the utility facility.
• Underground utility facility construction within publicly dedicated future roadways of new subdivisions.
• Modifications to utility facilities that are required for Capital Improvement Program (CIP) projects, except for any such modification to WSSC utility facilities required to be made by a party under direct contract with the Department for a CIP project.
• Service connections that do not require the placement or relocation of any utility pole and do not require any open cut of the roadway pavement on arterial roadways, collector roadways, industrial/commercial roadways, transit routes, or any other roadway that has ADT volume of six thousand (6,000) vehicles per day or greater.
• Service connections that do not require two (2) or more open cuts of the roadway pavement by the same utility company within two hundred (200) feet of each other within a 6-month period.

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Small Cell (DPIE)

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1. What is a Small Wireless Facility?

A Small Wireless Facility, also known as Small Cell Technology, is the infrastructure and equipment that cellular providers will install to meet the growing demand for cell phone, tablet and other connected devices people will use as part of their everyday lives. 

2. Why are Small Wireless Facilities needed?

The growing use of smart phones and wireless devices have driven the need for technological advances in the telecommunication infrastructure as the demand places strains the existing infrastructure. To address this growing demand for wireless technology, cellular providers propose to increase the capacity of their networks by installing Small Wireless Facilities to reduce data traffic load on the larger cell towers. 

3. What is Prince George’s County’s role in the Small Wireless Facilities program?

Prince George’s County will be the "regulator" of the program. The County legislation establishes the regulatory framework that will allow Small Wireless Facilities to be installed in the County. Many of the specific details related to the aesthetics will be set out in a Design Manual that will be issued administratively by the County Executive, consistent with her authority under Section 5A of the County Code. 

4. What documents govern the installation of Small Wireless Facilities?

• Legislation
• County Code
• Zoning Ordinance (private property)
• Design Manual

5. How will cellular providers seek approval to install a Small Wireless Facility (SWF)?

Cellular providers will be required to submit the location of the SWF for review and recommendation by the Telecommunications Transmission Facility Coordinating Committee (TTFCC). If the TTFCC recommends that the SWF be approved, the provider must then apply for a permit. The type of permit varies depending on where the SWF will be located. Under the terms of the permit, providers must install a complete SWF that is capable of actually providing service at the time the permit is closed. They must begin work within 60 days of permit issuance and the permit will have a 6-month life span. Additionally, if the SWF is to be located in the County right-of-way, a Master License Agreement will be required. 

6. What is a Master License Agreement?

The legislation proposes that no person may construct or operate a Small Wireless Facility within the public right-of-way, or on any structure or support structure in the public right-of-way, without first entering into a fully executed Master License Agreement with the County as required by this Division (Sec. 5A-159.) and complying with all requirements listed in this Code. This uniform Master License Agreement shall include all provisions necessary to ensure the overall interests of public health, safety, and welfare. 

7. Could a Small Wireless Facility be installed on private property?

Yes; a person/provider may install, construct or operate a small wireless facility on private property with the following:

• Obtained written consent of the property owner and, if applicable, easement holder;
• Obtained required approval from any applicable regulatory agency or utility, and
• Obtained any permits required by this Code, after obtaining a recommendation by the TTFCC.
• Small Wireless Facility placed on private property must comply with all applicable laws and regulations, including the zoning requirements of Subtitle 27 of this Code, and the Design Manual.

8. Will property owners receive notification of a Small Wireless Facility installation?

The legislation proposes at least thirty (30) calendar days prior to acceptance by the Telecommunications Transmission Facility, every applicant shall send an informational mailing to all adjoining property owners, including owners whose property lies directly and diagonally across the street, alley, or stream and to every municipality located within one mile of the new facility, to the Council Member of the District where the new facility is proposed and all at-large Council member and to all civic associations registered with The Maryland-National Capital Park and Planning Commission located within one mile of the new proposed Telecommunications Transmission Facility. If an application proposes the siting of a Telecommunications Transmission Facility in the Public Right-of-Way, an informational mailing shall also be sent to the owner of the property underlying the portion of the right-of-way on which the proposed facility would be located. 

9. How can residents research additional information about Small Wireless Facilities?

Residents may request additional information from the following cellular providers:

Cellular Provider	Contact Name and Title	Phone Number	Email
AT&T	Genelle Newhard Jennifer Van Riper Area Manager, Construction & Engineering	443-875-3794 410-818-6459	Gn452n@att.com JV6392@att.com
Verizon	Verizon Mario Acosta-Velez Director, State Government Affairs	202-515-2580	mario.acosta-velez@verizon.com
Crown Castle	Heather McComas Manager, Permitting — Maryland, Washington DC, Virginia, and Carolinas	949-344-7832 443-417-5196	Heather.McComas@crowncastle.com

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Snow & Ice Control (Public Works & Transportation)

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1. When will my street be plowed?

Snow emergency routes and primary roads are treated first, followed by secondary streets and finally residential streets including dead-ends and cul-de-sacs.

2. Where do I call to report my street has not been plowed or treated?

Call CountyClick 311 (311 or 301-883-4748), 24 hours after the precipitation has stopped, if your road has not been treated. 

3. My driveway is blocked with plowed snow, what do I do?

You are responsible for clearing the snow from your driveway. It is best to shovel your driveway after the road has been plowed to avoid having driveways blocked by snow plowing operations. DPW&T does not have the resources available to unblock driveways.

4. I have a medical condition and need my street plowed right away.

The Department of Public Works and Transportation cannot prioritize roadways by medical needs of the residents. For medical emergencies, residents should call 911 immediately. Department of Public Works and Transportation works directly with the Fire and Police Departments on emergencies. For assistance with transportation to medical appointments, residents should call the Office of Emergency Preparedness at 301-583-1899. The Office of Emergency Preparedness will assist in providing transportation with 4 wheel drive vehicles.

5. Where should I park my car?

If you have a driveway, use it. A parked car in the driveway means less area to shovel later. If on-street parking must be used, cars must be parked on the even-numbered side of the street during snow operations. Failure to do so could result in a fine and/or towing.

6. I live in a new development and I haven't seen a snow plow yet. Who do I call?

Call CountyClick 311 (311 or 301-883-4748). Inform the call taker that you live in a new development and they can determine if your roadway has been accepted into the County maintenance system. If it hasn't, you will need to contact your developer or citizens' association as it is their responsibility until the road has been accepted by the County.

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Storm Drainage Maintenance (Environment)

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1. Sinkholes have formed in my yard. Who is responsible for filling them?

The Washington Suburban Sanitary Commission (WSSC) can determine if there are sewer or water lines in the vicinity of the sinkholes. If a public storm drain is located in the area, the County can determine if the sinkholes are caused by the storm drain. If the sinkholes are unrelated to WSSC or County lines, it is the property owner's responsibility to find out the cause and make corrections. If an abandoned well or septic system is suspected or discovered, please contact the Prince George's County Health Department.

2. The small drain near my basement door is blocked and causing my house to flood. What can be done?

This is an areaway drain and is the responsibility of the property owner to maintain it. The resident should check to see if the small grate on top of the drain is clogged and clear it if necessary. If the grate is clear, a plumber should be contacted to ensure that the pipe leading from the areaway drain is clear and free of obstructions.

3. The opening to the storm drain in front of my house appears to be large enough for a child to go through. Who is responsible for fixing this?

The County allows this opening to be no more than 7 inches in height. The Department of Public Works and Transportation Office of Highway Maintenance (OHM) can determine if the opening is too large and take any corrective action needed. You may contact the OHM's Customer Service Office at 301-499-8523 to arrange for an inspection of the storm drain.

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Stormwater Management (Environment)

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1. What is the Clean Water Program?

In 2010, the federal government required states to meet new standards under the Clean Water Act to address stormwater runoff pollution from impervious areas such as rooftops, driveways, roadways, and parking lots. To meet this mandate, Maryland’s governor signed into law House Bill 987 (the Clean Water Program) requiring 9 Maryland counties and the City of Baltimore to collect a fee from property owners to implement a program to help clean up stormwater runoff pollution from impervious areas. The program required the enactment of a Clean Water Act Fee. Please call 301-883-5810 for more information.

2. Are any properties excluded from the Clean Water Act Fee?

Yes. According to the legislation, the following are exempt from the Clean Water Act Fee. Exemptions: The following shall not be assessed a Clean Water Act Fee:

• Property located within the municipal limits of the City of Bowie*
• Property owned by the state, a unit of state government, the county, a municipality, or a regularly organized Volunteer Fire Department that is used for public purposes.

*The City of Bowie manages its stormwater program independently of the County. Therefore, properties within the City of Bowie are not eligible.

The Town of Cheverly, Town of University Park, and the City of College Park offer their own tree rebate programs, and therefore properties within these Towns and the City are eligible for all projects except for urban tree canopy projects.

For more information, review the

legislation.

3. What if I have multiple tax accounts and want to combine them into one account?

Any property owner with multiple property tax accounts, assigned to adjoining properties, who wishes to investigate combining them into a single account with one Administrative Fee, can contact the Prince George’s County Assessment Office by either facsimile or mail. Your request must be in writing and include all property tax account numbers and addresses. The County Assessment Office will investigate and consider your request:
Prince George's County Assessment Office
14735 Main Street
Upper Marlboro, MD 20774
Phone: 301-952-2500
Fax: 301-952-2955

4. How does this relate to the County Stormwater Management Ad Valorem Fund?

To deal with the ever-present impacts of stormwater runoff to which your property contributes, the County has relied on the Stormwater Management District Fund, which is governed by Section 10-264 of the County Code, for major reconstruction and flood control type projects. The fund is not a dedicated stormwater funding source to address water quality mandates.

The Clean Water Act Fee will provide a dedicated revenue source for addressing stormwater runoff and improving water quality. The charge is based on a property’s assessed impervious area coverage providing a mechanism to equitably allocate the fee based on a property's stormwater contribution. Thus, each property contributes a fair and equitable share toward the overall cost of improving water quality and mitigating the impact of stormwater runoff. It will provide a stable and adequate level of funding for regulatory mandates such as the Watershed Implementation Plan and the NPDES MS4 Permit independent of the Ad Valorem and General Fund. Please call 301-883-5810 for more information.

5. I don't have any stormwater problems. Why do I pay the fee?

Although the effects may not be directly apparent, stormwater from the impervious areas on your property contributes to a cumulative downstream effect that includes:
-Increases in the runoff quantity
-A reduction in the quality of stormwater leaving your property due to contaminants that are picked up from impervious areas.

Everyone benefits from the clean water found in our rivers and streams that is supported by the County's stormwater control and maintenance programs. The benefits associated with clean water also translates into monetary benefits such as healthier communities, and reduced public monies spent on emergencies related to flooding and other water damage. Please call 301-883-5810 for more information.

6. Why am I being charged for stormwater when I already pay for water and sewer service?

The Clean Water Act Fee is an additional impact fee, separate from the fees charged for potable (drinking) water and wastewater. The drinking water and wastewater services on your property are part of distribution and collection networks that are completely separate from the Clean Water Program.

The Clean Water Act Fee is being charged for the service the county provides to control, store, and/or treat stormwater leaving your property. Unlike wastewater, stormwater that leaves your property and enters the storm drain system receives no treatment prior to its discharge into downstream waterways. Please call 301-883-5810 for more information.

7. Do I have to pay the Clean Water Act Fee if I have my own well and septic system?

Yes. The Clean Water Act Fee relates to the stormwater drainage and conveyance system, which is completely separate from the water and sanitary sewer system. The Clean Water Act Fee is based upon how much stormwater runoff your property can generate based on impervious cover thereby contributing to the county’s water quality problems. Please call 301-883-5810 for more information.

8. What is stormwater runoff pollution?

Every day, trash, oil, sediment, chemicals, bacteria, and other pollutants collect on our rooftops, roads, parking lots, and driveways. When it rains, the pollutants travel over these surfaces, flow into the storm drain system, and in great volume end up in our creeks, rivers, lakes, and streams. Learn about some common sources and concerns for each type of pollutant.

9. Hasn’t the county always had storm drains?

Yes, the County has had storm drains for a long time; they provide conveyance for stormwater away from urbanized areas. However, recent federal and state regulations requiring reductions in pollutant loading and stormwater management necessitate that the County enhance their stormwater management program. The Clean Water Act Fee enables the county to work toward those goals and meet its responsibilities to reduce stormwater runoff pollution from impervious areas. Please call 301-883-5810 for more information.

10. When does the fee go into effect?

The Clean Water Act Fee was established and went into effect on July 1, 2013. Please call 301-883-5810 for more information.

11. Can the fee be modified or reduced?

Learn about the modifications and reductions available.

12. Do tax-exempt properties have to pay?

Yes. The Clean Water Act Fee is an impact fee, not a property tax, since it is based on a properties’ relative contribution to stormwater runoff which requires costly remediation. Property taxes are based on the assessed value of the property. The Clean Water Act fee is paid by all residential property owners and associated non-residential property owners that have impervious surface regardless of ownership or tax status. The Clean Water Act fee is assessed based on the impervious cover of a property, which contributes to the amount of stormwater runoff from that the property. All impervious surfaces contribute to pollution and flooding problems and, therefore, all property owners are subject to the fee. Please call 301-883-5810 for more information.

13. Are the fees fair and equitable?

Prince George’s County is dedicated to meeting our federal requirements while keeping the fees as low as possible. Our fee structure is equitable and lower than most Maryland counties. Please call 301-883-5810 for more information.

14. Will there be a program for financial hardship?

If you are a residential property owner who can demonstrate substantial financial hardship as a result of the Clean Water Act Fee (CWAF) you may be eligible for financial hardship status. To qualify you must have received the Homeowners’ Property Tax Credit from the Maryland State Department of Assessments & Taxation during the tax year for which the CWAF is billed. To continue receiving the tax credit, you will need to apply annually to the Maryland State Department of Assessments and Taxation. Upon determination of homeowner eligibility, the county’s Office of Finance shall provide a suspension of the fee in its entirety for the eligible tax year.

For more information, contact the Maryland State Department of Assessments and Taxation Homeowners' Property Tax Credit Program at 800-944-7403 (toll free), or see their website.

15. Is the Clean Water Act Fee tax deductible?

No. The Clean Water Act Fee may not be deducted from federal or state income taxes. The Internal Revenue Service does not consider the Clean Water Act Fee to be tax deductible for homeowners. Please call 301-883-5810 for more information.

16. How will the Clean Water Act Fee be collected?

The Clean Water Act Fee will be a separate line item on your annual property tax bill. Please call 301-883-5810 for more information.

17. What happens if I do not pay my Clean Water Act Fee?

The Clean Water Act Fee must be paid in full at the same time as the rest of your property tax bill. If you choose not to pay, the interest on the overdue payment will accrue according to county laws and regulations. You will be charged the same rate in place for delinquent real property taxes until you remit the outstanding payment and interest. An unpaid Clean Water Act Fee is subject to all penalties and remedies that apply to unpaid real property taxes. If the unpaid charge becomes a lien against the property, the lien has the same priority as a lien imposed for nonpayment of real property taxes. Please call 301-883-5810 for more information.

18. Do I have to pay for any unimproved (with no impervious area) properties that I own?

Yes, you will be charged a minimal administration fee for each property to help cover the costs of the Clean Water Program, unless you meet the eligibility criteria for financial hardship (see question above), in which case the fee will be waived. Please call 301-883-5810 for more information.

19. Do I have to pay for any unoccupied developed properties that I own?

Yes, because that property contains impervious area. Please call 301-883-5810 for more information.

20. Do agricultural properties pay the fee?

Yes, but the fee is based only on the impervious area of the principal residential property, and not the land in agriculture. Please call 301-883-5810 for more information.

21. Don’t I already pay for a stormwater program?

Yes, but that program is designated for flood control, not clean water. Please call 301-883-5810 for more information.

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Strategic Partnership Division (County Executive)

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1. How do I apply?

Non-profit organizations interested in applying for The Strategic Partnerships Nonprofit Relief Fund should complete an application. How to submit an application: Fill out the form on our website in its entirety by July 30, 2021 deadline.

2. Is there an application deadline?

Yes. The application deadline is July 30, 2021.

3. My organization has multiple program initiatives. Is there a limit on the number of grant applications we can submit for consideration?

Yes, there is a limit. We will accept one proposal per organization per fiscal year. An organization with multiple programs may only submit a grant application for one of their programs.

4. Can I still apply if my organization received the NORI grant?

Yes, but those who have not received NORI funds with be prioritized first.

5. Who do I contact if I have application or documentation questions?

General questions concerning the grant application and required submission documents should be sent in writing to PGCNonprofits@co.pg.md.us NOTE: We are committed to maintaining the integrity of a fair, open and transparent process. Please do not contact any county employee to discuss (or influence) your application. All questions must be sent in writing to PGCNonprofits@co.pg.md.us and we will respond in writing as well as post the responses to our website.

6. Can a non-profit submit a letter instead of an application?

No. Only completed applications will be accepted.

7. Do I need to complete the organizational budget and the program/project budget if I am requesting general support?

Yes. The organizational budget should include all revenues and expenses for your organization. The program/project budget is optional.

8. What is the maximum amount of funding available for grants?

The Office of the County Executive has made approximately $3million in funding available to eligible non-profits through the FY 2021 DHCD Program. Maximum award amounts will not exceed $100,000.

9. Do services need to be provided in Prince Georges County?

Yes.

10. Do I have to provide an address for where services are provided within Prince George’s County?

Yes, you must have a physical address within Prince George’s County.

11. What must I submit?

Certificate of good standing or screenshot

 W9 Copy of voided check 

Tax determination letter

 IRS Exempt Select Check search results https://www.irs.gov/charities-non-profits/search-for-tax-exempt-organizations

 Form 990 OR Audited Financial Statements (990N will not be accepted)

12. How do I know if I am approved and when will funds be distributed?

You will receive an email from the processing team notifying you of your award. Upon notification, you will need to sign a Grant Agreement and submit the required document. The terms of the Grant Agreement are non-negotiable. The funds will be electronically deposited through an ACH bank payment.

13. How long do I have to spend award?

Award must be spent by December 31st 2021.

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Structural Section (Permitting, Inspections and Enforcement)

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1. What are the building codes in Prince George's County?

Both the State of Maryland and Prince George’s County adopt the codes published by the International Code Council (ICC). The current Structural Codes used in Prince George’s County can be found on DPIE’s Building Codes & Bulletins page.

Building Codes and Bulletins page.

2. What work is exempt from obtaining a permit?

The following are exempt: 

• A one-story detached accessory structure on one- and two-family dwelling properties with less than 150 square feet of floor space not designed or intended for occupation or habitation and limited to 1 accessory structure only per property. 
• All forms of paving less than 500 square feet except for parking surfaces. 
• A retaining wall not greater than 2 feet in height unless supporting a structure. 
• A fence not greater than 4 feet in height. 

For more information, refer to Subtitle 4. Section 4-111., IBC Section 105

3. How long is the permit valid?

A permit under which no work has commenced within 180 days after issuance shall expire and become null and void. For more information, refer to Subtitle 4. Section 4-112.

4. What is the design snow load for Prince George’s County?

The ground snow load (PG) is 35 pounds per square foot (PSF) per the Maryland Code Administration. Design snow loads shall be determined in accordance with Chapter 7 of the ASCE 7-10 Minimum Design Loads for Buildings and Other Structures. However, the minimum design roof snow load shall not be less than 30 PSF plus the drift per the County Subtitle 4 code amendment.

5. What is the required frost depth?

The frost depth is 2 feet 6 inches from finished grade to the bottom of the footing.

6. What are the minimum plan submission requirements for residential projects?

Visit DPIE’s website to view the Minimum Plan Submission Requirements for Residential Additions, Renovations and New Single Family Home Projects information sheet.

7. I want to build a deck. What is the Application Process?

The application process is as follows: 

• Complete the Application Form on DPIEs ePermits Online Portal.
• Provide site plans showing the location and dimensions of the deck. 
• Provide complete structural plans for the deck. For more information, visit DPIE’s web page on Decks and the Minimum Plan Submission Requirements for Residential Additions, Renovations and New Single Family Home Projects information sheet.
• In addition to the complete structural plans, an International Code Council Evaluation Service (ICC-ES) Evaluation Report or Architectural Testing — Code Compliance Research Report (ATI-CCRR) is required if composite decking/composite railing is utilized in lieu of traditional pressure-treated wood.

8. I want to put up a shed. When is a permit required? And what is the Application Process?

A permit is not required if your shed is less than 150 square feet for residential or commercial properties. See Subtitle, 4, Section 4-111 for additional details. 

The requirements are: 

• You need to complete the Application Form. 
• Provide site plans showing the location and size of the shed. 
• Provide complete structural plans for the shed. Visit DPIE’s website to view the Minimum Plan Submission Requirements for Residential Additions, Renovations and New Single Family Home Projects information sheet. 

9. I want to finish my basement. What is the Application Process?

The application process is as follows:

• Complete the Application Form on DPIEs ePermits Online Portal.
  
• Provide basement floor plans. Visit DPIE’s website to view the Minimum Plan Submission Requirements for Residential Additions, Renovations and New Single Family Home Projects information sheet.
  

10. Where can I get my site plan? When do I need a site plan?

Please call the Maryland–National Capital Park and Planning Commission at 301-952-3208 for information to determine if there is an existing site plan for your subject property. If a site plan does not exist, the property owner must contact a State licensed engineer to prepare a site plan for the subject property at their own cost. 

The site plan requirement is based on project types. All additions and building height increases require a site plan. For additional information, call the Maryland–National Capital Park and Planning Commission at 301-952-3208.

11. Where can I get zoning information for my property?

Please call the Maryland–National Capital Park and Planning Commission at 301-952-3208 for information.

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Sustainable Energy Program (Environment)

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1. Q: What are the requirements to receive a grant from the Clean Energy Program?

A: There are 3 basic requirements for grant eligibility:

• Be a utility customer of Pepco or Washington Gas;
• Live within an Energy Resiliency Community (ERC) area; and
• It is also required that Prince George’s County residents have, or will, apply to the applicable EmPOWER Maryland incentive programs as a Pepco customer:
  • Home Performance With ENERGY STAR Program (HPwES): https://homeenergysavings.pepco.com/home-performance-with-energy-star-program
  • *Low Income Energy Efficiency Program (LIEEP): https://homeenergysavings.pepco.com/income-eligible-energy-efficiency-program; https://dhcd.maryland.gov/Residents/Pages/lieep/default.aspx

*must meet low-income qualification in chart below to be considered for LIEEP; if not, then you are considered a market-rate resident and would participate in HPwES.

2. Q: I need assistance with my utilities

A: lf you are looking for assistance with your utilities, please use the following resources to assist you. Here is the listing of energy assistance programs in Prince George’s County. If your utilities have been shut-off, here is the link Prince George’s County’s utility termination notice

3. Q: How do I know if I live within an ERC area?

A: There are 9 neighborhoods distinguished as being an ERC: Bladensburg - East Riverdale; Forestville; Hillcrest Heights - Marlow Heights; Kentland - Palmer Park; Oxon Hill – Glassmanor; Silver Hill; Suitland - Coral Hills; and Woodlawn – Lanham.

Applicants for a grant in the Clean Energy Program can satisfy this condition with the address on record as shown on the recent copy of the electric utility bill. To confirm you are in one of the ERC communities, you must look up your address by using the ERC Address Locator: Energy Resiliency Communities (ERC) Address Locator (princegeorgescountymd.gov)). Please note the ERC Address Locator is the definitive tool for determining the eligibility of an application. You must drill in to ensure your address is in the ERC boundary.

4. Q: Is this program income dependent?

A: No, virtually every homeowner in the state of Maryland can participate in EmPOWER Maryland and we encourage them to do so! Only members within an ERC community and that have Pepco or Washington Gas as their utility provider (described in Q#1) can receive the additional $5,000 and solar incentive up to $10,000. To participate in Empower Maryland, there are two routes residents can take:

1. Home Performance with ENERGY STAR Program (HPwES)

Receive up to $7,500 in rebates/discounts: https://homeenergysavings.pepco.com/home-performance-with-energy-star-program

2. *Low Income Energy Efficiency Program (LIEEP) administered by the Maryland Department of Housing and Community Development (DHCD): Receive up to $11,000 in rebates/discounts: https://homeenergysavings.pepco.com/income-eligible-energy-efficiency-program; https://dhcd.maryland.gov/Residents/Pages/lieep/default.aspx

*must meet low-income qualification in chart below to be considered for LIEEP; if not, then you are considered a market-rated resident and would participate in HPwES.

5. Q: What are the steps to applying for a grant in the Clean Energy Program?

A: The first step is selecting your contractor to schedule to perform the energy audit (and potentially the actual work) on your home as part of the EmPOWER Maryland participation requirement.

Pepco customers: refer to a list of 30+ pre-approved contractors. The list can be viewed here: https://homeenergysavings.pepco.com/home-performance-with-energy-star-program/overview/participating-contractors

Low-income residents: visit the Maryland DHCD website to pre-apply to schedule your energy audit to be performed.

2. Perform energy audit & receive audit report with prioritized list of measures (PLOM) for improvement recommendations from your selected contractor. This breaks down the recommended improvements and available rebates/discounts to make your home more energy-efficient, comfortable, healthy and safe. This will also provide you with a detailed report on the potential energy savings (kWh and $) you can enjoy by making the recommended improvements.

Homeowners elect the measures they want installed/upgraded to receive funding for and sign a proposal for the contractor to begin work.

3. Selected contractor completes proposed work on your home, install/implement recommended changes and should begin your application for a grant in the Clean Energy Program for you to sign, date and possibly request supporting documents. View our application to view all required documents.

6. Q: What grants are available?

ENERGY EFFICIENCY GRANT

Funds can be used to offset the costs of various energy efficiency and retrofitting measures, and for professional services needed to address barriers and transform to higher efficiency and of renewable energy adoption (solar PV and solar water heater) for the respective property.

Participants of the Clean Energy Program are required to apply to the applicable EmPOWER Maryland incentive program: for market rate applicants, Pepco’s Home performance with ENERGY STAR Program, or for income-qualified applicants, the Maryland Department of Housing and Community Development’s (DHCD) Low Income Energy Efficiency Program (LIEEP).

Grants will be available to offset the costs of measures as recommended by a home energy assessment, to facilitate implementation of efficiency measures - funds may also be used to address challenges that would prevent the adoption of recommended efficiency measures. Upon completion of energy efficiency upgrades, residents in ERC designated communities may apply for solar PV and/or solar water heater grants. 

The Clean Energy Program, Energy Efficiency grant award provides up to $7,500 in funds for residential energy efficiency measures, in addition to Pepco and Washington Gas incentives. The maximum grant award amount is $7,500 (for gas and electric incentives), of which $5,000 can be allocated towards electric incentives and $2,500 toward natural gas incentives, and up to 50% of total grant award amount ($3,750) can be allocated towards air sealing and insulation (does not include ancillary equipment like baffles/ventilation). 

SOLAR PV GRANT 

This grant award, coupled with state energy incentives, aids residents to access the benefits of solar photovoltaic (PV) and/or solar water heater upon the successful implementation of energy-efficiency (electricity and natural gas) measures. It also builds on Maryland and Prince George’s County’s energy-efficiency and carbon reduction goals and will help in making our County more energy resilient, using a holistic approach to break energy and cost barriers.

The incentive amount depends on whether the system is owned by the homeowner or a third-party:

A. If system is owned by the homeowner:

• Grant awards up to $10,000 to cover eligible costs associated with installing a solar photovoltaic system.
• Grant awards up to $2,000 to purchase and install a solar power outlet in case of grid failure.

B. For third-party owned systems:

• Grant awards up to $2,000 to cover eligible costs associated with installing a solar photovoltaic system.
• Grant awards up to $2,000 to purchase and install a solar power outlet in case of grid failure.

Eligible costs include any parts, component, or accessory equipment necessary to operate and/or install the device. A maximum of 15% of the grant award can be spent on reasonable measures to facilitate the installation of the system on a home (for example, tree trimming). DoE Sustainable Energy staff should be contacted to ensure the measure(s) qualifies. 

SOLAR WATER HEATER GRANT

This grant award, coupled with state energy incentives, aids residents to access the benefits of solar photovoltaic (PV) and/or solar water heater upon the successful implementation of energy-efficiency (electricity and natural gas) measures. It also builds on Maryland and Prince George’s County’s energy-efficiency and carbon reduction goals and will help in making our County more energy resilient, using a holistic approach to break energy and cost barriers.

The incentive amount depends on whether the solar water heating system is owned by the homeowner or a third-party.

A. If system is owned by the homeowner:

• Grant awards up to $7,500 to cover eligible costs associated with installing a solar water heater.

B. For third-party owned systems:

• Grant awards up to $2,000 to cover eligible costs associated with installing a solar water heater.

Eligible costs include any parts, component, or accessory equipment necessary to operate and/or install the device. A maximum of 15% of the grant award can be spent on reasonable measures to facilitate the installation of the system on a home. DoE Sustainable Energy staff should be contacted to ensure the measure(s) qualifies.

ENERGY STAR CERTIFICATION & GREEN LEASING GRANT

ENERGY STAR certified buildings save energy, save money, and help protect the environment by generating fewer greenhouse gas emissions than comparable buildings. Further, a building’s energy usage and efficiency are increasingly becoming factors to attract new, and to retain existing, tenants. ENERGY STAR certification can help to increase a building’s value and generate more income when compared to similar buildings.

The ENERGY STAR Certification and Green Leasing (ESGL) grant award seeks to increase the number of ENERGY STAR certified buildings and encourage the adoption of green-leasing practices within Prince George’s County. This effort will help support the County’s goals of reducing greenhouse gas emissions and attract and retain high-valued tenants in the county.

Maximum award available per application: $150,000

The following incentives are available to qualified applicants:

1. Of the $150,000, if required, up to $50,000 will cover the ASHRAE Level 2 Audit and shall not exceed this amount.
2. Grant awards to cover up to $100,000 for Electric and or Natural Gas measures.
3. Grant awards to cover up to $150,000 for Electric and or Natural Gas measures, if ASHRAE Level 2 Audit is not required.
4. Grant awards to offset 100% of the cost of the Licensed Professional’s sign off to verify and stamp the ENERGY STAR certification application.

7. Q: Can I work with any contractor? Where do I select a contractor from?

A: Homeowners have the power to choose their energy efficiency contractor! In the best interest of County residents, in order to analyze your home and provide recommended energy efficiency improvements, there is a vetted and pre-approved list or network of certified contractors who have agreed to the program terms and conditions. The first step in participating in both EmPOWER Maryland and the Clean Energy Program is to select a contractor from the list to perform your energy audit. Currently there are 30+ included on the list. Local economic development is encouraged by selecting contractors from your local community.

This list can be found here: https://homeenergysavings.pepco.com/home-performance-with-energy-star-program/overview/participating-contractors.

“DoE Sustainable Energy does not endorse, sponsor, or otherwise make any representation or warranty with respect to any contractor or the work, materials, or services provided by any contractor.”

8. Q: What are some typical [energy] improvements can the selected contractor perform as a part of the energy efficiency grant?

A: The Energy Efficiency Grant was designed to enhance the already established state-wide EmPOWER Maryland Program for County residents by providing supplemental grant funds to Pepco residents within an ERC.

There are many improvements that can be made in the home to save you electricity, water, money and stress. These typical improvements can be found here: (https://homeenergysavings.pepco.com/home-performance-with-energy-star-program/overview/whole-house-approach/typical-improvements-whole-house-approach). Air sealing and insulation alone saves on average 12% on your energy bills.

9. Q: Can a grant cover the cost of health and safety measures that are caught in the energy audit?

A: During your initial energy audit, the Building Performance Institute (BPI) certified building professional performs many tests using diagnostic equipment to perform a whole-house energy assessment (or “audit”). This includes a complete inspection and diagnostic tests of your home such as the blower door test to depressurize your home and to identify current potential health and safety measures. These issues must be remedied before any work can be done. The Energy Efficiency Grant can cover up to 15% of the energy improvements cost for applicable health and safety measures.

10. Q: What’s the difference between a Quick Home Energy Check-Up (QHEC) and the Home Performance with ENERGY STAR (HPwES) Program?

A: The Quick Home Energy Check-Up is free of charge to utility customers and is less thorough than the Home Performance audit. During the QHEC, the Energy Analyst assesses your home’s energy use by accompanying homeowners on a visual walk-through of their home identifying energy-saving opportunities. He or she also will help customers to begin saving right away by installing energy-saving products such as LED light bulbs, pipe wraps for your electric hot water heater for simple insulation, a showerhead adapter, efficient-flow showerheads, faucet aerators to reduce the amount of water consumed and power strips. Please note, there is no formal energy audit report included with the QHEC so you cannot use this form of an audit that is required to participate in grants in the Clean Energy Program. To learn more about QHEC visit: https://homeenergysavings.pepco.com/quick-home-energy-check-up-program

In order to be considered for grants in the Clean Energy Program, you must receive a comprehensive energy assessment by a certified professional that uses the whole-house approach. This is performed as a part of the Home Performance audit as the program requires a whole-house audit that deeply analyzes all areas of your home in detail (this includes the mentioned blower door test).

The cost for the whole-house audit is $100 which is a discounted price for current Pepco and Washington Gas customers (normally $400). To learn more about HPwES, visit https://homeenergysavings.pepco.com/home-performance-with-energy-star-program.

11. Q: Does it cost to be a recipient of the grant? Do I ever have to pay it back?

A: Let’s break this down by stages in the application process. For energy-efficiency projects, low-income homeowners receive their energy audits at a discounted rate. Depending on the selected contractor, Market rate residents may have to pay $100 upfront for audits and reports (discounted from $400). Either way, this audit cost to homeowners will be reimbursed as a part of the grant. The Clean Energy Program, Energy Efficiency grant award provides up to $7,500 in funds for residential energy efficiency measures, in addition to Pepco and Washington Gas incentives. The maximum grant award amount is $7,500 (for gas and electric incentives), of which $5,000 can be allocated towards electric incentives and $2,500 toward natural gas incentives, and up to 50% of total grant award amount ($3,750) can be allocated towards air sealing and insulation (does not include ancillary equipment like baffles/ventilation).

12. Q: What if I don’t live within an ERC community? What if I don’t have Pepco or Washington Gas, can I still take advantage of energy incentives?

A: Absolutely! Regardless of your utility provider, any homeowner in the County can partake in EmPOWER Maryland. In most instances, through your utility provider, you can receive incentives such as rebates/discounts on measures to be installed after receiving an energy audit, rebates to upgrade appliances and HVAC equipment such as your clothes washers/dryers, heat pumps, air conditioner units, pool pumps, smart thermostats and even refrigerators. There are also incentives to save energy on peak demand days, decreasing the amount you are charged on the days that people use the most energy. See below for linkage:

1. BG&E: www.bge.com/WaysToSave/ForYourHome
2. SMECO: www.smeco.coop/save-energy-and-money
3. Delmarva: www.delmarva.com/WaysToSave/ForYourHome
4. Potomac Edison: www.firstenergycorp.com/save_energy/save_energy_maryland.html
5. Washington Gas: https://www.princegeorgescountymd.gov/Faq.aspx?QID=906

13. Q: Who can receive the maximum amount of $10,000 for the rooftop solar system?

A:

• For income-qualified applicants (total household gross incomes that are less than 60% of the median income for Prince George’s County as specified by Maryland Department Housing and Community Development), the maximum grant for homeowner owned systems is 100% of the cost up to $10,000.
• Grants for leased systems or power purchase agreements are up to $2,000.
• For market rate applicants, the maximum grant award for homeowner owned systems is up to $5,000.

14. Q: Does the solar system have to go specifically on top of the roof?

A: Yes, the system must be a rooftop solar photovoltaics (PV) system as ordered by the language in the merger agreement that released funds to support this grant between Pepco and Exelon.

15. Q: Can I select any contractor to install my rooftop solar system?

A: Yes, you have the power to choose your solar contractor completely! We recommend that you receive quotes from at least 2 solar companies, and we encourage local economic development by selecting contractors from your local community. A great resource for finding qualified solar installation contractors can be found by visiting www.energysage.com.

16. Q: Is there a solar system size minimum or maximum to be considered to receive solar grant funds?

A: The minimum system size to qualify for a grant is 2.0 kW, but there is no maximum sized solar system that can be added to the roof.

17. Q: What other incentives are available for installing solar systems in Prince George’s County?

A:

• Federal Residential Renewable Energy Tax Credit allows for taxpayers to claim a credit of 26% of qualified expenditures for a system that serves a dwelling unit located in the United States that is owned and used as a residence by the taxpayer. Basically, you get 26% of what you paid for your solar system back in the form of a tax credit. For more information, visit: https://programs.dsireusa.org/system/program/md/solar
• The Maryland Energy Administration (MEA) offers the Residential Clean Energy Grant Program to eligible Maryland homeowners who have installed qualified clean energy [solar] systems at their homes to receive an award of $1,000. Other system types can receive incentives too! For more information, visit: https://energy.maryland.gov/residential/Pages/incentives/CleanEnergyGrants.aspx/

18. Q: Is the solar grant reimbursement of upfront cost(s) or is the grant paid before the panels are installed?

A: The solar grant is both a reimbursement of upfront costs and is paid before panel installation. The grant is paid upon receipt of invoice after your grant prequalification.

19. Q: Is a condominium eligible to participate in EmPOWER Maryland Programs? What about a grant in the Clean Energy Program?

A: Right now, condos can partake in a Quick Home Energy Check-up (QHEC). The free service is provided by utility companies as a part of EmPOWER Maryland. Condos nor apartments can participate in the Home Performance with ENERGY STAR® Program at this time. In effort to minimize household energy consumption, condos can participate in the Appliance Rebate Program offered through Pepco.

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Sustainable Initiatives (Environment)

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1. Water enters my basement every time it rains. What actions can I take to correct the problem?

One of the first things to check is if the areaway drain outside your basement door is clogged. If drainage and waterproofing measures are in place and you are still having a significant problem, contact the Department of the Environment (DoE) at 301-883-5810. Staff from our office will inspect your property to evaluate and determine the extent of the problem and if a drainage study is necessary.

2. What’s the best way to filter stormwater in my yard?

There are many ways you can slow stormwater runoff down and let it soak into the soil. What works best for you will depend upon the size and layout of your home and property, the type of soil you have, how much you want to spend, and how much maintenance you’re willing to do. Rainscapes will help you choose between infiltration practices such as rain gardens, rain barrels and BayScaping. For more information, visit the rainscapes page.

3. What is a rain garden?

A rain garden captures stormwater runoff and allows it to slowly soak into the ground. The water that washes off your roof, driveway and your lawn, called stormwater runoff, becomes contaminated by the everyday substances found around your home. In a rain garden, layers of soil and water-loving plants naturally filter and remove pollutants before they flow through the storm drain pipes and into our local streams. These gardens can absorb several times more rainwater than a lawn, while replenishing the groundwater supply and filtering pollutants. They are easy to maintain and, after the plants are well-established, rarely need watering. They also provide a habitat for birds and butterflies. Find additional information online.

4. What is a rain barrel?

A rain barrel captures water from your downspout and stores it. You can use it to water plants in your garden or simply let the water soak slowly into the ground during dry weather. There are many styles and types of rain barrels available. You can even build your own from a cleaned and recycled 55-gallon plastic drum. Explore some sources for purchasing rain barrels.

5. What is BayScaping?

BayScaping is conservation landscaping that helps protect local streams that lead to the Chesapeake Bay. BayScaping saves money, takes less work, benefits the environment, and gives your yard year-round beauty. Get more BayScaping and Conservation information.

6. Who do I call for information about flood prevention?

The Department of the Environment (DoE) administers and manages flood awareness and protection programs in the county, as an active participant in the Federal Emergency Management Agency's (FEMA) Community Rating System. For more information, please call DoE at 301-883-5810.

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Tantallon Workgroup (DPW&T/CEX)

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1. What are we in Tantallon getting for our Stormwater/Flood Control tax?

County Property Owners pay Ad Valorem and Clean Water Act Fees as follows:

Ad Valorem fees:  

5.4 cents per $100 of assessed property value.

Clean Water Act (CWA) fees are applied as follows:

Administrative Fees:

All property parcels (flat fee $20.58 per parcel)

Impact Fees:

Tier One (0.6 *ESU) = $20.90/ESU [RT, R20, R35, RU]

Tier Two (1.0 ESU) = $20.90/ESU [R55, RS, R80, RR, RM]

Tier Three (2.0 ESU) = $20.90/ESU [RE, ROS, RA, RL]

*ESU = Environmental Service Unit

Fees support the following services throughout the County:

SWM public infrastructure operation and maintenance

Water Quality restoration & rehabilitation projects (CIP & CWP programs)

Drainage Relief and flood mitigation projects

Provides funding for Rain Check Rebate and Stormwater Stewardship Grant programs. 

Public/Private BMP inspections and compliance

Public BMP maintenance

New Development & Redevelopment project Inspection and Enforcement programs

NPDES Permit Water Quality Monitoring & Reporting requirements

NPDES Illicit Discharge Detection Elimination (IDDE) inspections  

Administration of Funds

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Tenant Fit-Out Sprinklers and Fire Alarms (Permitting, Inspections and Enforcement)

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1. For the Building Permit with Use & Occupancy (U&O) (type CU Commercial with Use) Tenant Fit-Out Application, is a separate submittal to the Fire Department required or is it part of the Building Permi

No, a separate submittal is not required. It is part of the building permit review; however, separate building permits will be issued for sprinklers/alarms.

2. Are sprinkler/fire alarm drawings to be submitted with the Building Permit with Use & Occupancy (U&O) application, or are they submitted separately by the vendor contractor?

The sprinkler/fire alarm drawings are submitted in a separate building permit application for approval of sprinklers/alarms.

3. If the sprinkler/fire alarm drawings are submitted separately by the vendor contractor, does any of the information need to be shown on the Tenant Fit-Out drawings?

Just information regarding existing/proposed fire protection systems should be included on the building permit drawing. A separate building permit needs to be obtained as per question #2.

4. Is the Sprinkler/Fire Alarm Building Permit application submitted to DPIE, the Fire Department, or another department?

The Sprinkler/Fire Alarm Building Permit application should be submitted to DPIE.

5. Can the Sprinkler/Fire Alarm Building Permit application be submitted at the same time as the Building Permit with U&O application and reviewed in parallel?

No, the building permit has to be issued first. For more information and requirements, visit DPIE’s website page on Third Party Review Program for Fire & Life Safety.

6. What is the estimated timeframe for processing and issuing the sprinkler/fire alarm building permit?

The estimated timeframe for processing and issuing sprinkler/fire alarm building permits is approximately 5 business days.

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Tenants (Housing Authority)

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1. When can I expect to receive my utility assistance check each month?

Monthly utility assistance checks are mailed on the first business day of the month.

2. I did not receive my check this month, why? What do I do?

Contact your Rental Specialist in the Rental Assistance Office at 301-883-5501 and verify that a check was issued to you for the month in question. If after 10 business days from the 1st of the month, if you have not received the check, notify Financial and Administrative Services (FAS), Accounts Payable, in writing, that your check was not received. Your correspondence must be signed and dated. FAS, Accounts Payable can then issue a stop payment on the check and reissue the check once confirmation from the bank is received.

3. I lost my check. What do I do?

Notify Financial and Administrative Services (FAS), Accounts Payable, in writing, that your check was not received. Your correspondence must be signed and dated. FAS, Accounts Payable can then issue a stop payment on the check and reissue the check once confirmation from the bank is received.

4. I am having problems with the Post Office getting mail to me. Can I pick up my check each month?

The checks must be mailed each month. We cannot allow you to pick up your check on a continuous basis. A suggestion would be to contact the Post Office who services your area to correct the mail delivery problem you are experiencing.

5. My monthly check amount has changed, why?

Contact your Rental Specialist in the Rental Assistance Office at 301-883-5501 to determine if a change of income or an adjustment for you is the reason for the changed amount. If the Rental Assistance Office cannot determine a reason for the change, contact Financial and Administrative Services (FAS), Accounts Payable Office at 301-883-5546.

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Traffic (Public Works & Transportation)

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1. How do we get multi-way stop signs installed on our roadway?

In order to provide a sound basis for engineering judgment with respect to the need for installing stop signs on all approaches of the roadway, the Department conforms to the Manual on Uniform Traffic Control Devices (MUTCD). This manual, prepared by a national joint committee on municipal, county, and state officials, contains the following conditions or warrants, which should be present before a traffic control device such as a multi-way stop control is warranted.

2. How can we have a "Children at Play" sign installed in our neighborhood to help protect our children?

Children should not be encouraged to play in or near the roadway. It is much more appropriate to educate children to respect a moving vehicle and how to be a safe pedestrian. The use of "Children at Play" sign does not provide an added degree of protection as it is originally intended.

This Department's longstanding policy is not to install "Children at Play" signs on County-maintained roadways as they tend to create a false sense of security for both parents and children. Studies have revealed that these signs when posted in residential areas show no evidence of having reduced pedestrian accidents or vehicle speeds. These signs failed to achieve the desired safety benefits.

On the contrary, the use of such signs could be interpreted as an endorsement by the County of the use of streets as play areas, thus creating an even more hazardous condition. Also, Federal and State signing regulations do not allow us to use the "Children at Play" signs since they are not considered as accepted and standard traffic control devices. We are allowed to post signs for schools, playgrounds, parks and other recreational facilities.

3. Why can't we get a striped crosswalk since some people cross the roadway at this point?

Crosswalks are generally installed only at those locations where a significant number of pedestrians cross the street and where there is a potential for conflicts between vehicle and pedestrian movements. We do not and cannot install crosswalks at random locations.

Crosswalks are installed at a point where sight distances to the approaching vehicles can be maximized. As motorists typically do not expect pedestrians to be crossing at non-intersection locations, crosswalks are generally installed at intersections and not at mid-block locations.

It should be noted that crosswalks are intended to indicate to both pedestrians and motorists where pedestrians should cross the roadway, and they are intended to heighten motorists' awareness of a pedestrian crosspoint. Unwarranted and random installation of crosswalks can lead to pedestrians and motorists ignoring them, thus undermining the purpose of installing crosswalks which can lead to a disastrous situation. Also, recent national studies have found that a significant number of people that use a marked crosswalk do so rather blindly. Some pedestrians tend not to pay much attention being on a crosswalk, thinking that the crosswalk should give them the ultimate protection. That is why crosswalks are only installed at locations where they are clearly needed.

4. How do I get a street light repaired or replaced?

Once street lights are installed, they are maintained by the utility companies. As a result, burned-out or damaged street lights should be reported to the utility company serving the area. This is usually the same company serving your home with electricity.

Be prepared to provide specific information: (e.g. in front of ___________; across the street from ____________; wood or metal pole, overhead or below ground service, etc.). The utility companies prefer that residents report street light problems directly to their offices since residents are in a better position to provide necessary information. Most repairs are performed within 72 hours of notifying the utility company. View more information on the Street Lights page.

5. I live in a new development. When will the street lights be installed?

In new developments, lighting is one of the last features to be installed. Utilities companies wait until the streets and homes are nearly complete before they install the lights. They do this to minimize the possibility of damage to the light fixtures and cables by the heavy construction equipment. Consequently, the actual installation of lights in a new development depends primarily on the utility company's schedule.

6. How can I have new or improved lights installed on my street?

Requests for street lighting in developed areas of the County are investigated. Depending on the size of the area, it generally takes 30 to 60 days to perform a lighting needs study. If improvements are warranted due to documented safety problems (traffic accidents, pedestrian activity, etc.), the County bears the cost of such installations. Where there is no documented safety problem but street lighting improvements are warranted, the homeowners will be requested to pay the installation or conversion cost; the annual electrical energy and maintenance costs will be borne by the County. Once a lighting project is implemented it generally takes one to two years to complete.

7. Criminal activity is occurring at night on my street. Can you help me?

When lighting improvements are requested because of nighttime criminal activity, we will request the Prince George's County Police Department to review their records. If their records indicate a significant problem occurring during the hours of darkness and if they believe it could be reduced or eliminated with improved lighting, then lighting improvements will be considered. There is no cost to the homeowners when lighting is installed to correct a criminal problem.

8. People are running off the road and into my yard. Would a light help?

When lighting is requested because of nighttime traffic accidents, we will study the location to see if the area has a history of nighttime collisions; and, if additional traffic controls such as warning signs, reflectors, or street lights appear to be justified, they will be considered. We appreciate such problem locations being reported. There is no cost to the homeowners when lighting is installed to correct a traffic-related problem.

9. There are trees blocking the light near my house. Can they be trimmed?

Such problems can be reported to our Roadway Lighting Section at 301-883-5650. The area will be investigated and any branches blocking the light from illuminating the roadway will be trimmed.

10. How can I get one of those security lights like my neighbor has?

The utility companies can sometimes provide lighting for security purposes. This is called dusk-to-dawn or private area lighting. Normally, they are installed only in areas with an above ground electrical distribution system. The fixture is similar to a street light; it is mounted on a wooden utility pole and directed over the homeowner's property. The monthly rental cost is included in the owner's electric bill. Requests for dusk-to-dawn or private area lighting must be made directly to the utility company. The telephone numbers can be found on the Street Lights page.

11. The light in front of my house shines in my window. How can I have this corrected?

A light directly in front of a home (i.e., on the same side of the street) can usually be shaded. The utility company darkens the house side of the refractor or globe to black out the annoying light. Generally, there is no cost for this service. If the annoying light fixture is across the street it cannot be shaded, as this would prevent the light from illuminating the roadway. Homeowners desiring a shade should call our Roadway Lighting Section at 301-883-5650.

12. I live in a townhouse development and the utility company tells me that they are not responsible for my street lights. How can I have a light fixed?

Normally streets within townhouse developments are private and maintained by the homeowners association. This responsibility extends to the street lights. Consequently, concerns regarding street lights within townhouse developments should be reported to the homeowners association.

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Transit (Public Works & Transportation)

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1. What is Call-A-Bus?

Call-A-Bus is a demand response curb-to-curb service. Service is available to all residents of Prince George's County who are not served by or cannot use existing bus or rail services.

2. Who can use Call-A-Bus?

Call-A-Bus service is available to all Prince George's County residents. However, priority is given to senior and disabled persons. Disabled persons must provide their own escort if needed. Service animals are allowed for the visually impaired.

3. How do I schedule a trip with Call-A-Bus?

Reservations can be made up to 14 days in advance by calling 301-499-8603 between 7:30 a.m. to 4:30 p.m. Monday through Friday (excluding major holidays). Hours of operations are 8:30 a.m. to 3:30 p.m. Monday through Friday. Same day requests are accepted but are subject to availability of resources.

When reserving a trip, please be sure to indicate if you will need special assistance, such as a wheelchair lift or escort.

After your trip is scheduled, you will be required to call back the day before your trip to confirm your reservation, otherwise, your reservation may be cancelled. Please be ready for pick-up 15 minutes prior to your scheduled time and be waiting at a location where you are visible to the driver. Due to traffic congestion, please wait 15 minutes before calling to verify if your trip is late.

4. What is the fare for Call-A-Bus?

Fares are based on one-way trips and are payable upon boarding. Escorts ride free. Please remember to have exact change. Drivers cannot make change or handle the fare.
- Regular Fare - $1
- Senior Citizens - FREE
- Persons with Disabilities - FREE

5. How would I use Call-A-Bus?

Reservations can be made up to 14 days in advance by calling 301-499-8603 between 7:30 a.m. to 4:30 p.m. Monday through Friday (excluding major holidays). Hours of operations are 8:30 a.m. to 3:30 p.m. Monday through Friday. Same day requests are accepted but are subject to availability of resources.

When reserving a trip, please be sure to indicate if you will need special assistance, such as a wheelchair lift or escort.

After your trip is scheduled, you will be required to call back the day before your trip to confirm your reservation, otherwise, your reservation may be cancelled. Please be ready for pick-up 15 minutes prior to your scheduled time and be waiting at a location where you are visible to the driver. Due to traffic congestion, please wait 15 minutes before calling to verify if your trip is late.

6. What is Senior Transportation Service?

Senior Transportation Services (STS) provides regularly scheduled transportation throughout Prince George's County to senior and disabled County residents. Service is provided Monday through Friday, except County holidays. Participants must provide their own escorts, if needed. Transportation is only provided curb-to-curb.

7. What transportation services are provided by Senior Transportation Services (STS)?

Senior Transportation Services provides transportation for a number of programs for Senior Citizens. The Department of Family Services, Aging Division, offers a variety of programs designed to assist older adults throughout the County. The transportation programs are described on the Senior Transportation Services page.

8. What is Call-A-Cab?

Call-A-Cab is a transportation assistance program that provides mobility at a reduced cost for senior (age 60 and over) and/or disabled County residents. This program allows eligible residents to purchase coupon books that can be used to pay for rides with participating cab companies when Metro and/or Call-A-Bus are not available.

Call 301-883-5656 for more information.

9. How does Call-A-Cab work?

To apply or receive information for the Call-A-Cab program please view Call-A-Cab page.

10. How many coupon books can I purchase?

Senior and/or disabled residents may purchase up to fourteen $20 coupon books in a six-month period at $10 per book. Call 301-883-5656 for more information.

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Trees (Permitting, Inspections and Enforcement)

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1. I would like to cut down a tree on my property. Do I need a permit?

Yes, you need a permit and permission from the County. However, you first need to call CountyClick 311. If the tree is in the County road right-of-way, you also need a Maryland Department of Natural Resources (DNR) roadside tree permit. No tree in the public right-of-way can be removed without DPW&T approval, since the trees in the public right-of-way are maintained by DPW&T. Once CountyClick 311 receives your request, a person from DPW&T’s Office of Highway Maintenance will contact you. The County public right-of-way trees are governed by The Maryland Roadside Tree Law, administered by the DNR – Forest Service. It is unlawful for private property owners to cut down public County trees within the right-of-way, unless the person removing a tree has obtained a Roadside Tree Removal Permit from DNR – Forest Service. If the tree is in the public road right-of-way in a municipality or a state highway, you need to contact the municipality or the Maryland State Highway Administration (SHA) to determine their requirements regarding tree removal.

If the tree is on your property, it depends on how many trees you are removing. Generally, removing one tree does not require a permit. However, contact the Maryland-National Capital Park and Planning Commission (M-NCPPC) Environmental Planning Section, at 301-952-3650 for guidance regarding tree removal and tree conservation approvals. For detailed guidance on this topic, please go to the following M-NCPPC website for more information. If you live in a municipality, you also need to contact the municipality to determine the municipality’s requirements regarding tree removal.

If you are clearing more than 5,000 square feet of trees, you need a grading permit. Contact DPIE Site/Road Plan Review Division at 301-636-2060 for the District Engineer for a specific area regarding the process for a grading permit.

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Tuberculosis Control (Health)

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1. Who is eligible for services?

Find out who is eligible for the Tuberculosis services by viewing our Tuberculosis Services Eligibility page. Tuberculosis Services Eligibility

2. What does Tuberculosis treatment cost?

There is no charge for any Tuberculosis (TB) related service at this time.

3. What is Tuberculosis?

Tuberculosis (TB) is a disease caused by germs spread from person to person through the air. To read more about TB please view our About Tuberculosis page.

4. What does a positive Tuberculin Skin Test mean?

A positive skin test reaction usually means that the person has been infected with Tuberculosis (TB). It does not necessarily mean that the person has TB disease. Other tests, such as an x-ray, blood test or sputum sample, are needed to see if the person has TB disease.?

5. Can TB be cured?

Yes. Tuberculosis (TB) can be cured with medications provided free of charge.

6. How can I access care for Tuberculosis?

The Tuberculosis (TB) Control Program is responsible for the management of TB care in Prince George’s County.

The TB clinic is open from 8:30 a.m. to 5 p.m., Monday through Friday excluding holidays; with evening hours on Tuesdays, from 5 p.m. to 8 p.m. All TB Control Program services are provided by appointment only. An appointment can be made by calling 301-583-3110 (TTY/STS Dial 711 for Maryland Relay).

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Wait List (Housing Authority)

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1. What is the Housing Choice Voucher program?

The Section 8 Housing Choice Voucher (HCV) Program is a Federally funded, subsidized- rental program that allows recipients of a voucher to rent safe and sanitary housing in the private sector. The voucher holder pays part of the rent, which is determined by the household's monthly adjusted gross income, the rent payment standard for the area, and the apartment's rent. The tenant is not allowed to pay more than 40% of the household's adjusted gross income towards the rent and utilities on an initial lease-up, but must pay at least 30% of the household's adjusted gross income.

The Housing Authority of Prince George’s County administers the voucher and, with funds received from the Department of Housing and Urban Development (HUD), pays the remainder of the rent amount directly to the landlord. The HCV recipient may use the voucher to find a unit in any part of the United States and Puerto Rico.

2. How do I apply for the Housing Choice Voucher Program Wait List?

The Housing Choice Voucher Program Wait List is currently closed. You must apply when the waiting list is open.

3. How do I get a voucher?

You must apply online when the waiting list is open and be selected from the Housing Choice Voucher (HCV) Waiting List and be determined eligible.

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Waste Management (Environment)

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1. Where do I call to obtain information about the recent changes in trash collection services for county residents?

For information about your trash collection service, please contact PGC311 or visit us at Trash and Waste Collections.

All trash must be tied and bagged securely.

2. Where can I review frequently asked questions regarding the county's new ban policy on plastic bags/film in the Residential Curbside Single-Stream Recycling Program?

No plastic bags are allowed in the curbside recycling program including translucent clear plastic bags. These bags can only be used for shredded paper. For more information about the policy, please contact PGC311 or visit No Plastic Bags - Unacceptable Items.

3. If my refuse or recycling collection day falls on a holiday, when is the next collection day?

To view a full list of the waste collection holiday schedule, visit Holiday Waste Collection Schedule for more information or contact PGC311.

PGC311

4. What happens to recyclables after they are collected from the curb?

Once collected, recyclables are taken to the County’s Materials Recycling Facility (MRF) where the materials are sorted and are either crushed (glass) or baled (newspaper, plastic, aluminum and steel) for shipment to markets. For more information, please watch our Single-stream recycling program in Prince George’s County video or visit our Residential Recycling Program Page.

5. Who do I call to find out my recycling and trash collection days?

To learn the trash and recycling days for your community, please contact PGC311 or use our online address tool to determine your collection day. 

Online Collection Address Tool

6. How can I get bulky trash items picked up?

Residents can now place UP TO 2 standard bulky items, directly next to your trash toter, for curbside pickup on your regular trash collection day. Learn about the faster and improved curbside bulky trash collection, how to prepare items to ensure pickup, what is accepted, and more at mypgc.us/clearthecurb. 

Appointments are still required for spare tires and white goods/appliances (washing machines, dryers, furniture, hot water heaters, etc.). To schedule an appointment for white goods/appliances and tires, contact PGC311: online at mypgc.us/pgc311 or by dialing 3-1-1 (if in the County) or 301-883-4748 (if out of the County). 

Bulky items should be placed at the curb no earlier than the night before your scheduled collection day or by 6 a.m. the morning of your appointment date.

Clear the Curb

7. Is it ok to leave grass clippings on our lawn?

Clippings that are left on the lawn will return to the earth and restore natural ingredients to the soil. Additionally, these clippings help to retain moisture, reduce wear and facilitate growth. By not bagging our grass clippings, the cost of waste removal is reduced by 24%. Find more information about Yard Trim Collection.

8. How do I dispose of items such as oil-based paints and pesticides?

Household items that are flammable, caustic or toxic are considered to be hazardous. Household Hazardous Waste (HHW) includes:

• Acids
• Antifreeze
• Car Batteries
• Cleaners
• Insecticides
• Oil-Based Paints
• Poisons
• Solvents
• Swimming Pool Chemicals
• Used Motor Oil

Citizens and residents can take their household hazardous waste to the Household Hazardous Waste Acceptance Site located at the Brown Station Road Sanitary Landfill, 11611 White House Road in Upper Marlboro on Thursdays, Fridays, and Saturdays, 8 a.m. - 3:30 p.m. For more information concerning household hazardous waste, please call 301-883-5810.

HHW Acceptance Site