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1. What is Call-A-Bus?

Call-A-Bus is a demand response curb-to-curb service. Service is available to all residents of Prince George's County who are not served by or cannot use existing bus or rail services.

2. Who can use Call-A-Bus?

Call-A-Bus service is available to all Prince George's County residents. However, priority is given to senior and disabled persons. Disabled persons must provide their own escort if needed. Service animals are allowed for the visually impaired.

3. How do I schedule a trip with Call-A-Bus?

Reservations can be made up to 14 days in advance by calling 301-499-8603 between 7:30 a.m. to 4:30 p.m. Monday through Friday (excluding major holidays). Hours of operations are 8:30 a.m. to 3:30 p.m. Monday through Friday. Same day requests are accepted but are subject to availability of resources.

When reserving a trip, please be sure to indicate if you will need special assistance, such as a wheelchair lift or escort.

After your trip is scheduled, you will be required to call back the day before your trip to confirm your reservation, otherwise, your reservation may be cancelled. Please be ready for pick-up 15 minutes prior to your scheduled time and be waiting at a location where you are visible to the driver. Due to traffic congestion, please wait 15 minutes before calling to verify if your trip is late.

4. What is the fare for Call-A-Bus?

Fares are based on one-way trips and are payable upon boarding. Escorts ride free. Please remember to have exact change. Drivers cannot make change or handle the fare.
- Regular Fare - $1
- Senior Citizens - FREE
- Persons with Disabilities - FREE

5. How would I use Call-A-Bus?

Reservations can be made up to 14 days in advance by calling 301-499-8603 between 7:30 a.m. to 4:30 p.m. Monday through Friday (excluding major holidays). Hours of operations are 8:30 a.m. to 3:30 p.m. Monday through Friday. Same day requests are accepted but are subject to availability of resources.

When reserving a trip, please be sure to indicate if you will need special assistance, such as a wheelchair lift or escort.

After your trip is scheduled, you will be required to call back the day before your trip to confirm your reservation, otherwise, your reservation may be cancelled. Please be ready for pick-up 15 minutes prior to your scheduled time and be waiting at a location where you are visible to the driver. Due to traffic congestion, please wait 15 minutes before calling to verify if your trip is late.

6. What is Senior Transportation Service?

Senior Transportation Services (STS) provides regularly scheduled transportation throughout Prince George's County to senior and disabled County residents. Service is provided Monday through Friday, except County holidays. Participants must provide their own escorts, if needed. Transportation is only provided curb-to-curb.

7. What transportation services are provided by Senior Transportation Services (STS)?

Senior Transportation Services provides transportation for a number of programs for Senior Citizens. The Department of Family Services, Aging Division, offers a variety of programs designed to assist older adults throughout the County. The transportation programs are described on the Senior Transportation Services page.

8. What is Call-A-Cab?

Call-A-Cab is a transportation assistance program that provides mobility at a reduced cost for senior (age 60 and over) and/or disabled County residents. This program allows eligible residents to purchase coupon books that can be used to pay for rides with participating cab companies when Metro and/or Call-A-Bus are not available.

Call 301-883-5656 for more information.

9. How does Call-A-Cab work?

To apply or receive information for the Call-A-Cab program please view Call-A-Cab page.

10. How many coupon books can I purchase?

Senior and/or disabled residents may purchase up to fourteen $20 coupon books in a six-month period at $10 per book. Call 301-883-5656 for more information.