I received the alert later than others/or not at all. Why?

There are
numerous reasons a person may not receive the WEA test:

1)    Some
participating carriers may offer WEA on some, but not all, of their mobile
devices. Consumers should check with their wireless carriers to find out if
their cell phone is WEA-capable.

2)    When
the test is deployed, a person is taking a call on their cell phone.

3)    If apps are running, you may not receive the audible alert. 

4)    Participation
in WEA by wireless carriers is widespread but voluntary. Some carriers may
offer WEA over all or parts of their service areas or over all or only some of
their wireless devices. Other carriers may not offer WEA at all. Even if you
have WEA-enabled device, you would not receive WEAs in a service area where the
provider is not offering WEA or if your device is roaming on a provider network
that does not support the WEA service. Consumers should check with their
wireless carriers to determine the extent to which they are offering WEA.

5)    It’s
possible you may have turned off the WEA notification on your cell phone. To
determine if the alert is on or off, you could try (based on the version of
your phone):







·         Launch the Settings  app on your iPhone. Tap on Notification Center and scroll all the way to the  bottom. Under the Government Alerts section, toggle the AMBER Alerts or  Government Alerts option on or off to enable or disable them.




To review status, go to Settings, click on the More option under the Wireless &  Networks section, and scroll down to the Cell Broadcasts settings. Once opened, you will be  able to see if disable extreme threats, severe threats, and Amber Alerts are selected.


*This depends on the version of a
person’s phone. Older versions of phones will have different paths to settings.


Show All Answers

1. When and Where is the regional test occurring?
2. What is the Wireless Emergency Alerts (WEA) system?
3. What’s so special about this test?
4. What is the WEA test message that will appear on my cell phone or enabled mobile device?
5. How will I know the difference between WEA and a regular text message?
6. Does a member of the public sign up for WEA alerts?
7. Who receives a WEA alert?
8. How does WEA work?
9. What types of alerts are sent through WEA?
10. How are WEA alerts delivered to the public?
11. How geographically precise is WEA?
12. What if a real-world event happens on test day?
13. Why did you need to test the system?
14. Will a person receive multiple WEA alerts?
15. What is the difference between a WEA alert and Alert Prince George's?
16. Will I be charged for receiving WEA messages?
17. Does WEA know where I am? Is it tracking me?
18. Are consumers able to receive WEAs on a prepaid phone?
19. How will I receive alerts if I don't have a WEA-capable device?
20. I received the alert later than others/or not at all. Why?
21. I’m an international visitor to the NCR. Will my phone receive a WEA?
22. Why are you doing this test now, did something happen that made it necessary?
23. How will the success of this test be measured?
24. How can I find out more information about WEA?
25. Who can I contact to find out more information about the WEA test in my jurisdiction?