Employee Assistance Program
Inova's Employee Assistance Program is a free confidential program that offers face-to-face consultation with a local licensed provider and/or telephonic counseling with one of our master prepared EAP Counselors. Access to services is available 24/7, 365 days a year. The plan provides up to eight (8) counseling sessions per issue.
All calls are answered live by professional counselors and service is available when you need it. There are no call backs, messages taken, voice mail or hold times. Counseling services are available for issues affecting employees, dependents and their household members.
EAP Services
- 24/7 toll free telephone access to a masters prepared EAP counselor
- Face to face assessment, short-term counseling, referral and follow-up for employees and their household members for assistance with any personal problems.
- Nationwide network of counseling offices
- Website based EAP supervisory training and employee orientations
- Legal consultations and a 25% discount with attorney's nation wide
- Financial consultations provided by a certified financial counselor
- Identity Theft Services and Consultation
- Multi-lingual and American sign language counselors provided upon request
- On-site Critical Incident Services
- Toll free TDD phone service for the hearing impaired and translations services in over 190 languages
Work-Life Service Summary
- Childcare referral
- Elder care referral
- College planning and private school resources
- Adoption resources
- Pet services
- Health and wellness information
- Convenience services
- Savings center/employee discount program
- Live connect/instant message with a work life consultant
- Learning center
- Relocation center
- On-line seminars & events