Employee Information Requests
All inquiries related to employee records must be directed to the People Operations HR Service Management Unit, Records Management Team. An overview of these services is included below.
| Service | Division | Description |
|---|---|---|
| Compliance | Core HR | HR Compliance guidance and support in alignment with OHRM’s Administrative Procedures. |
| Employee Onboarding | Core HR | Review, verification, and onboarding of new hires submitted by Agencies. |
| Employee Separations | Core HR | Email separation documentation to Core HR for review, verification, and processing. |
| Past Performance Appraisals | Records Management | Submission of completed employee performance appraisals for inclusion in the employee personnel file. |
| Personnel File Review | Records Management | Review and processing of requests for employee personnel file review. |
| Personnel Record Maintenance | Records Management | File updates (any documentation that should be added to an employee’s file, address updates, disciplinary action reports, etc.). |
| Public Service Student Loan Forgiveness | Records Management | Review and processing of requests for employee public service student loan forgiveness program. |
| Record Expungement | Records Management | Employee record expungement request submission and processing. |
| Reporting | Core HR | Review and processing of SAP Reports and Information Requests. |
| SAP Support | Core HR | SAP guidance, support, and system maintenance requests related to employee information. |
| Unemployment Verification Requests and Reporting | Core HR | Review, processing, and reporting of employee unemployment insurance claims, including claim submission record requests |
| Verification of Employment | Records Management | Guidance on completion of employment verification using TheWorkNumber. |
To contact the Records Management Team, email HRService@co.pg.md.us.
For additional assistance, contact CoreHR@co.pg.md.us.