Inova's Employee Assistance Program is a free confidential program that offers face-to-face consultation with a local licensed provider and/or telephonic counseling with one of our master prepared EAP Counselors. Access to services is available 24/7, 365 days a year. The plan provides up to eight (8) counseling sessions per issue.
All calls are answered live by professional counselors and service is available when you need it. There are no call backs, messages taken, voice mail or hold times. Counseling services are available for issues affecting employees, dependents and their household members.
Work Life Service Summary
24/7 toll free telephone access to a masters prepared EAP counselor
Face to face assessment, short-term counseling, referral and follow-up for employees and their household members for assistance with any personal problems.
Nationwide network of counseling offices
Website based EAP supervisory training and employee orientations
Legal consultations and a 25% discount with attorneys nation wide
Financial consultations provided by a certified financial counselor
Identity Theft Services and Consultation
Multi-lingual and American sign language counselors provided upon request
On-site Critical Incident Services
Toll free TDD phone service for the hearing impaired and translations services in over 190 languages
Child care referral
Elder care referral
College planning and private school resources
Health and wellness information
Savings center/employee discount program
Live connect/instant message with a work life consultant